DVD/CD Drive not working

scomiller · 10-07-2009, 08:00 AM

Hi, I have an Inspiron 6000 with a NEC DVD +-RW ND-6500A drive. I am unable to load anything on the d drive, it does not show anything on disks (tried loads of them) and does not allow me to save to disk saying I do not have access, see your administrator (I am the only administrator on the home computer). WHen I try and write a file to the dvd it says that there is no disk in the drive so its i not reading it. Has anybody any idea what I should do? Tried uninstalling and going back to previous drive but no luck and it says nothing wrong with drive.

Thanks

**simpswr** · 10-07-2009, 08:09 AM

and welcome to the Forum

You can try a cleaner disc to see if that helps, but it sounds like the drive has reached the end of its' life and needs to be replaced

scomiller · 10-07-2009, 08:18 AM

Thanks Rich, same problem happened about 6 months ago and phoned dell and they fixed it but out of warranty now and going to have to pay for it now. Thanks for the tip

**simpswr** · 10-07-2009, 08:21 AM

Ouch . . let us know how it goes

**Tyree** · 10-08-2009, 07:38 AM

Try uninstalling the drive in Device manager and Windows will reinstall it on reboot.
Try this: http://www.dougknox.com/xp/scripts_d...cd_dvd_fix.htm
I suspect a failed drive. Laptop optical drives are not high quality.

10-07-2009, 08:00 AM	#1 (permalink)
scomiller Registered User Join Date: Oct 2009 Posts: 2 OS: xp	DVD/CD Drive not working Hi, I have an Inspiron 6000 with a NEC DVD +-RW ND-6500A drive. I am unable to load anything on the d drive, it does not show anything on disks (tried loads of them) and does not allow me to save to disk saying I do not have access, see your administrator (I am the only administrator on the home computer). WHen I try and write a file to the dvd it says that there is no disk in the drive so its i not reading it. Has anybody any idea what I should do? Tried uninstalling and going back to previous drive but no luck and it says nothing wrong with drive. Thanks

10-07-2009, 08:09 AM	#2 (permalink)
simpswr Moderator Hardware Team Join Date: May 2007 Location: Houston, Texas Posts: 12,326 OS: XP, Vista, Win 7	Re: DVD/CD Drive not working and welcome to the Forum You can try a cleaner disc to see if that helps, but it sounds like the drive has reached the end of its' life and needs to be replaced __________________ Rich MemTest86 \| BenchTest \| Virus/Trojan/Spyware Help How to post a Screen Shot \| PC running slow?

10-07-2009, 08:18 AM	#3 (permalink)
scomiller Registered User Join Date: Oct 2009 Posts: 2 OS: xp	Re: DVD/CD Drive not working Thanks Rich, same problem happened about 6 months ago and phoned dell and they fixed it but out of warranty now and going to have to pay for it now. Thanks for the tip

10-07-2009, 08:21 AM	#4 (permalink)
simpswr Moderator Hardware Team Join Date: May 2007 Location: Houston, Texas Posts: 12,326 OS: XP, Vista, Win 7	Re: DVD/CD Drive not working Ouch . . let us know how it goes __________________ Rich MemTest86 \| BenchTest \| Virus/Trojan/Spyware Help How to post a Screen Shot \| PC running slow?

10-08-2009, 07:38 AM	#5 (permalink)
Tyree Mentor Hardware Team Join Date: May 2009 Location: Illinois Posts: 5,830 OS: XP Pro-7RC-Mandriva My System	Re: DVD/CD Drive not working Try uninstalling the drive in Device manager and Windows will reinstall it on reboot. Try this: http://www.dougknox.com/xp/scripts_d...cd_dvd_fix.htm I suspect a failed drive. Laptop optical drives are not high quality. __________________ Posting your PC specs will help us to help you quicker and more efficiently.