DVD-R/RW Drive Not Playing Audio/Video Media

cabecass · 08-15-2009, 04:55 PM

Ive recently downgraded a Compaq Presario SR2170NX to XP, as there were some serious issues with Vista. The DVD Drive does not play audio/video CDs/DVDs but I was able to install XP using the same drive so I know it's not the problem. Also, I tried installing another optical drive that I know is working and still the same result. I've installed K-lite codecs as well as VLC player and still no luck. Sometimes the system would just freeze when it's a video and for audio CDs each track plays for a few seconds before skipping to the next one and I've noticed a squeaky sound cutting in and out when audio is being played. The system did freeze when the system had Vista installed. I've also tried to update the firmware and although it says successful am not so sure it was. Any ideas?

LITE-ON SHM-165H6S DVD-R/RW
Compaq Presario SR2170NX
Downgraded from Vista to XP

**Tyree** · 08-16-2009, 01:37 PM

The skipping and "squeaky" sounds have the symptoms of a failing drive.
Are there any Yellow exclamation marks in Device manager?

cabecass · 08-16-2009, 02:10 PM

Thanks for replying but I've solved the problem. I changed the IDE cable and it was fine after.

08-15-2009, 04:55 PM	#1 (permalink)
cabecass Registered User Join Date: Aug 2009 Posts: 3 OS: Windows XP	DVD-R/RW Drive Not Playing Audio/Video Media Ive recently downgraded a Compaq Presario SR2170NX to XP, as there were some serious issues with Vista. The DVD Drive does not play audio/video CDs/DVDs but I was able to install XP using the same drive so I know it's not the problem. Also, I tried installing another optical drive that I know is working and still the same result. I've installed K-lite codecs as well as VLC player and still no luck. Sometimes the system would just freeze when it's a video and for audio CDs each track plays for a few seconds before skipping to the next one and I've noticed a squeaky sound cutting in and out when audio is being played. The system did freeze when the system had Vista installed. I've also tried to update the firmware and although it says successful am not so sure it was. Any ideas? LITE-ON SHM-165H6S DVD-R/RW Compaq Presario SR2170NX Downgraded from Vista to XP

08-16-2009, 01:37 PM	#2 (permalink)
Tyree Mentor Hardware Team Join Date: May 2009 Location: Illinois Posts: 5,496 OS: XP Pro-7RC-Mandriva My System	Re: DVD-R/RW Drive Not Playing Audio/Video Media The skipping and "squeaky" sounds have the symptoms of a failing drive. Are there any Yellow exclamation marks in Device manager? __________________ Posting your PC specs will help us to help you quicker and more efficiently. Last edited by Tyree; 08-16-2009 at 01:40 PM.

08-16-2009, 02:10 PM	#3 (permalink)
cabecass Registered User Join Date: Aug 2009 Posts: 3 OS: Windows XP	Re: DVD-R/RW Drive Not Playing Audio/Video Media Thanks for replying but I've solved the problem. I changed the IDE cable and it was fine after.