HL-DT-ST-DVD-RW GWA-4040N Will not read/write

cheese737 · 06-15-2009, 08:43 PM

The computer is a Gateway MX7315 laptop running windows XP home.

So far I have went into device manager, Uninstalled HL-DT-ST DVD-RW GWA-4040N, Primary IDE Channel, Secondary IDE Channel and did a reboot. After reboot, they all are in device manager and appear to be working fine.

However, I put in a music CD and it read the contents. However, I put in a Nero Install disk, and it will not read it (even after a lens cleaning, and the disk is clean). I cannot write CD or DVD.

I have tried writing using the windows method, and after it finishes writing a file to disk, the next step stalls, says the disk is unuseable, and ruins my disk.

I have read that this is not a driver issue, I need recorder software and dvd decoder software. Where is it that I locate this?

cheese737 · 06-17-2009, 12:08 PM

I have done more research but all that has turned up is either software that must be purchased, or editing the registry.

Is there any way to correct the problem without going either of these routes?

I hate to put any more money into this 5 year old computer, and I would hate to mess up the registry at the same time.

I have hit a dead end.

Does anybody have a fix for this? If it comes right down to it, I do feel confident editing the registry provided I have step by step instructions.

06-15-2009, 08:43 PM	#1 (permalink)
cheese737 Registered User Join Date: Jan 2008 Posts: 17 OS: XP Home	HL-DT-ST-DVD-RW GWA-4040N Will not read/write The computer is a Gateway MX7315 laptop running windows XP home. So far I have went into device manager, Uninstalled HL-DT-ST DVD-RW GWA-4040N, Primary IDE Channel, Secondary IDE Channel and did a reboot. After reboot, they all are in device manager and appear to be working fine. However, I put in a music CD and it read the contents. However, I put in a Nero Install disk, and it will not read it (even after a lens cleaning, and the disk is clean). I cannot write CD or DVD. I have tried writing using the windows method, and after it finishes writing a file to disk, the next step stalls, says the disk is unuseable, and ruins my disk. I have read that this is not a driver issue, I need recorder software and dvd decoder software. Where is it that I locate this?

06-17-2009, 12:08 PM	#2 (permalink)
cheese737 Registered User Join Date: Jan 2008 Posts: 17 OS: XP Home	Re: HL-DT-ST-DVD-RW GWA-4040N Will not read/write I have done more research but all that has turned up is either software that must be purchased, or editing the registry. Is there any way to correct the problem without going either of these routes? I hate to put any more money into this 5 year old computer, and I would hate to mess up the registry at the same time. I have hit a dead end. Does anybody have a fix for this? If it comes right down to it, I do feel confident editing the registry provided I have step by step instructions.