rogimor

I have i/o multiredorer magic dvd/cd write, I installed it 6 moths ago and it was working just fine I would take me only 10 min to burn a 4.7 G dvd, but now it won't work. what ever software I use there is a start but it won't pick up any speed for the writting. It buffers right at the beginning and it gets stucked right there.
There is something else. When I phsycly turn the device, a balloon pups from the menu bar at the botton it says ...... "This USB deice can perform faster if you connect it to Hi-Speed USB 2.0 port. For a list of available port click here." ..... then, I click on it but nothing. there is not list.

This problem started just a few days ago. I am confused because when I first inalled I never got that balloon before and I used this device on daily basis ever since I installed. Could anyone pls help me to trouble shoot this matter?


Regards
rogimor

Riskyone101

Hello and Welcome to TSF,

Where are you connecting the device? try connecting it to a rear usb port.
(not in the front panel of pc)

rogimor

hello, and thanks for being here.

Yes, I am susing the rear usb. I have two available for this device in the rear of pc. They both used to work fine. Those two usb used to assinged the burner a drive f: now is a j:

rogimor

Follow up..

Now both of my the default internal dvd/cd lite on does not work at all. And the external i/o multirecorder does not either. They don't play dvd or cd, they don't write any, they both don't recognize empty dvd or cd. They don't recognize cd rom; and when I double cklick on either of the drive from c/, all I see is an empty window.

please help me..

rogimor

I kind of notice that every one else's post is getting a respond. pls is there any body that can help me? Now I noticed that both of my dvd/cd drives are not working, the externa and the internal. They don't read, play or write on dvd or cd. When I couble click on the icon drive on either of them from drive c/ and with disc, all I get is an empty window. I apologize if this topic is related to the malware removal, but just did not see it that. Since that matter was already resolved I decided to post a new.

Regards
rogimor

Riskyone101

Hello,

1. Close all open programs
2. Click on Start, Run, and type REGEDIT and press Enter
3. Click on the plus signs (+) next to the following folders

HKEY_LOCAL_MACHINE
SYSTEM
CurrentControlSet
Control
Class
{4D36E965-E325-11CE-BFC1-08002BE10318}

4) This folder is the DVD/CD-ROM Drive Class Description in the registry. Look for any of the
following names in the right hand column.

UpperFilters
LowerFilters
UpperFilters.bak
LowerFilters.bak

5. If any of the above keys shown in step 4 are listed, right-click on them and choose Delete

6) After deleting the keys, close the Registry Editor

7) Reboot your computer

NOTE: After removing these registry keys and rebooting, it may be necessary to reinstall any CD or DVD recording applications.

rogimor

Well, I tried everything you mentioned and nothing. This morning I did a system recovery on my pc. now I am back with all the drivers uptodate. Except for one my printer. The system recovery fixed my two dvd and cd drives the external and the internal. I am pretty sure that that was the only way to fix my problem. Now I am able to play, write, and do everything that those two dvd/cd drives are suppose to do. I cheked this site for that topic and did not find any resolved I wonder if this kind of issue is pretty hard for you guys.


But any ways, I fixed the problem my self and they are running good for now, I guess that's all that matter.

thanks

Riskyone101

Thats good , im glad you got that sorted, but I wasnt done giving suggestions
yet.

What is the make and model of pc?
Also go into device manager and check and see if any yellow ! marks are there?
post them here also with the make and model of your pc please so I
can help you find the correct drivers to install for the pc.

rogimor

Thank you Riskione101, I really apriciate your time and effort. But I did not have any patient for that matter. I apologize. I know I loss all my personal data since I could't back up to any drive. But recued the most valueble information by writting down. Any ways; going back to your suggestion. Yes I did check device manger. On hardware did not see any yello mark or any thing abnormal. I did so many thing that I don't even remember now. Thank you again.

Regards
rogimor

rogimor

oh yes xp e-machin T3301

Riskyone101

No yellow ! marks in device manager?..good
ok you say you only need your printer to work now?
name and model of printer?