[SOLVED] both internal and usb cdrom don't work

twinscomp · 05-23-2009, 04:58 PM

i don't know since when my sony SATA cdrom doesn't work. bios can detect the cdrom, but there is a yellow question mark in front of the cdrom in device manager.i tried to update the driver, but it didn't work. so i bought another sata cdrom, but it still didn't work. finally i bought an external usb cdrom. again, the question mark appear in device manager. so i think it has nothing to do with the driver, should be a registry problem. the think is how to fix it?
i am sick of this cdrom, please help me. thanks!

operating system: windows xp

**Tyree** · 05-23-2009, 08:56 PM

Not knowing your PC brand or specs, I will suggest installing the latest chipset drivers for the Mobo.

**Done_Fishin** · 05-24-2009, 09:50 AM

Have you updated to SP1 SP2 or SP3 ???

dai · 05-24-2009, 11:28 AM

try removing the filters

http://support.microsoft.com/?scid=k...060&x=12&y=13#

twinscomp · 05-26-2009, 09:46 AM

Quote:

Originally Posted by dai

try removing the filters

http://support.microsoft.com/?scid=k...060&x=12&y=13#

thank you very much! this solved my problem.

dai · 05-26-2009, 10:04 AM

glad you have it sorted

05-23-2009, 04:58 PM	#1 (permalink)
twinscomp Registered User Join Date: May 2009 Posts: 2 OS: xp	[SOLVED] both internal and usb cdrom don't work i don't know since when my sony SATA cdrom doesn't work. bios can detect the cdrom, but there is a yellow question mark in front of the cdrom in device manager.i tried to update the driver, but it didn't work. so i bought another sata cdrom, but it still didn't work. finally i bought an external usb cdrom. again, the question mark appear in device manager. so i think it has nothing to do with the driver, should be a registry problem. the think is how to fix it? i am sick of this cdrom, please help me. thanks! operating system: windows xp

05-23-2009, 08:56 PM	#2 (permalink)
Tyree Mentor Hardware Team Join Date: May 2009 Location: Illinois Posts: 5,525 OS: XP Pro-7RC-Mandriva My System	Re: both internal and usb cdrom don't work Not knowing your PC brand or specs, I will suggest installing the latest chipset drivers for the Mobo. __________________ Posting your PC specs will help us to help you quicker and more efficiently.

05-24-2009, 09:50 AM	#3 (permalink)
Done_Fishin Moderator Hardware Team Join Date: Oct 2006 Location: Brit living in Greece Posts: 7,470 OS: WinME, WinXP Pro SP3, Win7 Beta, Ubuntu 9.04 & Netbook Remix & CD2USB, Mepis 6.5, Fedora 10 My System	Re: both internal and usb cdrom don't work Have you updated to SP1 SP2 or SP3 ??? __________________ . . I'm not old!! I'm age impaired .. D_F I DON'T PLAY GAMES How to mark your thread as solved HDD DIAG UTILS TSF's Photographer's Corner

05-24-2009, 11:28 AM	#4 (permalink)
dai Manager, Hardware Forums Join Date: Jul 2004 Location: west australia Posts: 56,569 OS: win 7 32x 64x rtm	Re: both internal and usb cdrom don't work try removing the filters http://support.microsoft.com/?scid=k...060&x=12&y=13# __________________

05-26-2009, 10:04 AM	#6 (permalink)
dai Manager, Hardware Forums Join Date: Jul 2004 Location: west australia Posts: 56,569 OS: win 7 32x 64x rtm	Re: both internal and usb cdrom don't work glad you have it sorted __________________