Problem with DVD-ROM

kdroxx · 05-09-2009, 02:43 AM

Hello, I'm using Acer Aspire 4710 and Windows 7.

I'm not sure about the make of my DVD-ROM, but this is what my Device Manager says -
HL-DT-ST DVDRAM GSA-T20N ATA Device

What happens is the DVD-ROM does not detect certain DVDs.
When I put in some other DVDs and then reinsert the first, it works fine !??

I tried reinstalling Windows, everything went fine for about 2 weeks and then the problem started again !!

I know for sure this is not a problem with Windows 7, because it used to happen when I was using Windows Vista as well . . .

Any help would be appreciated.

dai · 05-09-2009, 03:08 AM

if you haven't updated win7 to the rc update it

check for a firmware update for the drive

kdroxx · 05-11-2009, 07:43 AM

I'm still downloading the RC version.
It'll take some time considering that I'm currently using dial-up connection.

So is this a problem with the OS ??

05-09-2009, 02:43 AM	#1 (permalink)
kdroxx Registered User Join Date: May 2009 Location: Mumbai, India Posts: 5 OS: Windows 7 Build 6801 My System	Problem with DVD-ROM Hello, I'm using Acer Aspire 4710 and Windows 7. I'm not sure about the make of my DVD-ROM, but this is what my Device Manager says - HL-DT-ST DVDRAM GSA-T20N ATA Device What happens is the DVD-ROM does not detect certain DVDs. When I put in some other DVDs and then reinsert the first, it works fine !?? I tried reinstalling Windows, everything went fine for about 2 weeks and then the problem started again !! I know for sure this is not a problem with Windows 7, because it used to happen when I was using Windows Vista as well . . . Any help would be appreciated. Last edited by kdroxx; 05-09-2009 at 02:44 AM.

05-09-2009, 03:08 AM	#2 (permalink)
dai Manager, Hardware Forums Join Date: Jul 2004 Location: west australia Posts: 56,555 OS: win 7 32x 64x rtm	Re: Problem with DVD-ROM if you haven't updated win7 to the rc update it check for a firmware update for the drive __________________

05-11-2009, 07:43 AM	#3 (permalink)
kdroxx Registered User Join Date: May 2009 Location: Mumbai, India Posts: 5 OS: Windows 7 Build 6801 My System	Re: Problem with DVD-ROM I'm still downloading the RC version. It'll take some time considering that I'm currently using dial-up connection. So is this a problem with the OS ??