[SOLVED] DVD-ROM drive not showing up

matey56 · 03-10-2009, 06:51 PM

I have an old Compaq Evo N600c I want to reinstall XP Home on and wipe it clean, but the CD drive doesn't show up under my computer. I tried installing a new driver (SD-c2512) but that doesn't work. Also, I tried to uninstall the device and restart the computer but that doesn't work either. Anyone have any ideas? Here is the error I get when I look at the properties of the drive:

Windows cannot load the device driver for this hardware. The driver may be corrupted or missing. (Code 39)

Nexxtech · 03-10-2009, 07:06 PM

Have you viewed some of the BIOS updates and driver updates for your machine? XP's generic driver should load the driver as you have mentioned. Possibly your CD device is faulty. http://h20000.www2.hp.com/bizsupport...&swEnvOID=1098

matey56 · 03-10-2009, 07:29 PM

I haven't viewed those. Which driver should I try?

**Coolfreak** · 03-10-2009, 07:54 PM

Have you tried another drive? See if someone as one laying around that you could borrow. It sounds like the drive is fault, to be honest with you.

-Coolfreak

Nexxtech · 03-10-2009, 08:15 PM

I would try another CD drive. If you want business online try this link. http://search.pricewatch.com/dvd_cd_...d/Compaq/0.htm.

Riskyone101 · 03-10-2009, 09:14 PM

Easy one try this: start, run and type regedit:

expand HKEY_LOCAL_MACHINE\SYSTEM\Currentcontrolset\Control\Class

click {4D36E965-E325-11CE-BFC1-08002BE10318}

in the right pane now look for: UpperFilters LowerFilters <DELETE these

Reboot pc, Now check under my computer to see if your cd drive shows up now?

Let me know if this solves the problem.

matey56 · 03-11-2009, 04:59 AM

I tried that one too and it didn't work. However, I just ran a chkdsk /r and it fixed it!

03-10-2009, 06:51 PM	#1 (permalink)
matey56 Registered User Join Date: Aug 2006 Posts: 33 OS: XP	[SOLVED] DVD-ROM drive not showing up I have an old Compaq Evo N600c I want to reinstall XP Home on and wipe it clean, but the CD drive doesn't show up under my computer. I tried installing a new driver (SD-c2512) but that doesn't work. Also, I tried to uninstall the device and restart the computer but that doesn't work either. Anyone have any ideas? Here is the error I get when I look at the properties of the drive: Windows cannot load the device driver for this hardware. The driver may be corrupted or missing. (Code 39)

03-10-2009, 07:06 PM	#2 (permalink)
Nexxtech Registered User Join Date: Nov 2008 Location: Canada Posts: 481 OS: XP Pro SP3 / Windows 7	Re: DVD-ROM drive not showing up Have you viewed some of the BIOS updates and driver updates for your machine? XP's generic driver should load the driver as you have mentioned. Possibly your CD device is faulty. http://h20000.www2.hp.com/bizsupport...&swEnvOID=1098

03-10-2009, 07:29 PM	#3 (permalink)
matey56 Registered User Join Date: Aug 2006 Posts: 33 OS: XP	Re: DVD-ROM drive not showing up I haven't viewed those. Which driver should I try?

03-10-2009, 07:54 PM	#4 (permalink)
Coolfreak Mentor, Microsoft Support Join Date: May 2008 Location: Wilkes-Barre, PA Posts: 3,150 OS: Windows XP Pro / Windows Vista / Windows 7	Re: DVD-ROM drive not showing up Have you tried another drive? See if someone as one laying around that you could borrow. It sounds like the drive is fault, to be honest with you. -Coolfreak __________________ I subscribe to all threads I post in. But, if in case I don't or I forget, and I don't post back within 24 hours, please PM me. I will get back to your thread ASAP. #3 Texas Longhorns 9-0 Everest ~ DBAN ~ UBCD4WIN ~ ImgBurn ~ Memtest86+ ~ HDD Diags

03-10-2009, 08:15 PM	#5 (permalink)
Nexxtech Registered User Join Date: Nov 2008 Location: Canada Posts: 481 OS: XP Pro SP3 / Windows 7	Re: DVD-ROM drive not showing up I would try another CD drive. If you want business online try this link. http://search.pricewatch.com/dvd_cd_...d/Compaq/0.htm.

03-10-2009, 09:14 PM	#6 (permalink)
Riskyone101 Tech Hardware Team Join Date: Oct 2008 Location: Chicago, IL. Posts: 3,697 OS: XP Pro SP3, MCE 2005 sp3, Vista Ultimate SP2, Windows 7 Ultimate My System	Re: DVD-ROM drive not showing up Easy one try this: start, run and type regedit: expand HKEY_LOCAL_MACHINE\SYSTEM\Currentcontrolset\Control\Class click {4D36E965-E325-11CE-BFC1-08002BE10318} in the right pane now look for: UpperFilters LowerFilters <DELETE these Reboot pc, Now check under my computer to see if your cd drive shows up now? Let me know if this solves the problem.

03-11-2009, 04:59 AM	#7 (permalink)
matey56 Registered User Join Date: Aug 2006 Posts: 33 OS: XP	Re: DVD-ROM drive not showing up I tried that one too and it didn't work. However, I just ran a chkdsk /r and it fixed it!