Problem With DVD Drive

coffee111 · 03-10-2009, 10:33 AM

Hi Everyone,
I hope this is in the correct section.
I have an emachines 610, system model.. MS6777, It wasn't new when I bought it.
The lower dvd drive for burning will not recognise any dvd's at all. I only get a message saying.. no disc in drive. It will recognise some cd's, but when I use some from the same pack as the one's that work, I get a message saying.. please insert a writable disc.
The top drive for playing only used to work fine, but sometimes it won't recognise any dvd's/cd's now.
I took out the bottom drive and installed a different dvd drive I had that I know works. But, now there are no cd/dvd drives listed anywhere on my pc. When I play a disc in the new one I can here it working, but it doesn't show anywhere.
I'm not too technical, but I hope someone out there can help.

Many thanks in advance.

dai · 03-10-2009, 11:11 AM

try removing the filters

http://support.microsoft.com/?scid=k...060&x=12&y=13#

~~victorpoll~~ · 03-14-2009, 07:42 AM

open the registry and select the path and delete some entries form the registry.

H key_local _machine <system<control set<control<class <4D36E965-E325-11CE-BFC1-08002BE10318
click in this entry
delete lower and upper filter keys .

*do not delete the entry only delete the lower and upper filter keys.*

ask you delete these keys confirmclick on delete and click on yes .

close all the tabs restarted the computer .

you will get the cd/dvd drive icon in my computer.

03-10-2009, 10:33 AM	#1 (permalink)
coffee111 Registered User Join Date: May 2008 Posts: 6 OS: WinXP	Problem With DVD Drive Hi Everyone, I hope this is in the correct section. I have an emachines 610, system model.. MS6777, It wasn't new when I bought it. The lower dvd drive for burning will not recognise any dvd's at all. I only get a message saying.. no disc in drive. It will recognise some cd's, but when I use some from the same pack as the one's that work, I get a message saying.. please insert a writable disc. The top drive for playing only used to work fine, but sometimes it won't recognise any dvd's/cd's now. I took out the bottom drive and installed a different dvd drive I had that I know works. But, now there are no cd/dvd drives listed anywhere on my pc. When I play a disc in the new one I can here it working, but it doesn't show anywhere. I'm not too technical, but I hope someone out there can help. Many thanks in advance.

03-10-2009, 11:11 AM	#2 (permalink)
dai Manager, Hardware Forums Join Date: Jul 2004 Location: west australia Posts: 56,575 OS: win 7 32x 64x rtm	Re: Problem With DVD Drive try removing the filters http://support.microsoft.com/?scid=k...060&x=12&y=13# __________________

03-14-2009, 07:42 AM	#3 (permalink)
~~victorpoll~~ Troubled Join Date: Mar 2009 Posts: 9 OS: xp	Re: Problem With DVD Drive open the registry and select the path and delete some entries form the registry. H key_local _machine <system<control set<control<class <4D36E965-E325-11CE-BFC1-08002BE10318 click in this entry delete lower and upper filter keys . do not delete the entry only delete the lower and upper filter keys. ask you delete these keys confirmclick on delete and click on yes . close all the tabs restarted the computer . you will get the cd/dvd drive icon in my computer.