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Removable Media Drives Support Forum for removable media; Quantum, Iomega, Sony, HP

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Old 01-11-2009, 03:49 PM   #1 (permalink)
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DVD-RW Drive (E:) Problems

When I put in a DVD/CD it shows on the cursor that it is being read but then nothin comes up?
I checked the properties and in them it says :

Type: CD Drive
File System: Unknown

Used Space 0 Bytes
Free Space 0 Bytes


Capacity: 0 Bytes
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Old 01-11-2009, 04:17 PM   #2 (permalink)
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Re: DVD-RW Drive (E:) Problems

Hello TyphoonXP,

What happens when you try opening the disc?

Click Start > Run > type devmgmt.msc > click OK

When Device Manager loads expand the entry DVD/CD-ROM

Right click the drive listed and choose Properties.

What is the device status?

Try removing the device and restart the system Windows will reinstall the device.
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Old 01-11-2009, 04:47 PM   #3 (permalink)
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Re: DVD-RW Drive (E:) Problems

try removing the filters
scroll down to how here
http://support.microsoft.com/?scid=k...060&x=12&y=13#
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Old 01-11-2009, 06:03 PM   #4 (permalink)
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Re: DVD-RW Drive (E:) Problems

Quote:
Originally Posted by makinu1der2 View Post
Hello TyphoonXP,

What happens when you try opening the disc?
Code:
When I put a disc in.. it comes up on the cursor as in reading it.. but it never opens.. (Eg. DVD).. and when I go to my computer, it doesn't say its in there.. I double click the drive and it just opens the drive, empty inside.
Click Start > Run > type devmgmt.msc > click OK

When Device Manager loads expand the entry DVD/CD-ROM

Right click the drive listed and choose Properties.

What is the device status?

Try removing the device and restart the system Windows will reinstall the device.
Code:
Device Status
This device is working properly
Code:
I've unplugged the DVD/RW drive, by both cables joining to it.. "P3" and the big fat wire.. plugged 'em back in, turned PC on, and nothing changes
Quote:
Originally Posted by dai View Post
try removing the filters
scroll down to how here
http://support.microsoft.com/?scid=k...060&x=12&y=13#
I've removed the filters, still not working.
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Old 01-11-2009, 06:10 PM   #5 (permalink)
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Re: DVD-RW Drive (E:) Problems

I put an audio CD in, and it picked it up, but when I put a DVD in, it didn't pick it up?
The DVD Works on this laptop, but not on there.. and I've played DVD's on there before..
I haven't got the internet on that PC.. as I can't use the Belkin install disc on it..
Only the music CD Works.. :s
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Old 01-12-2009, 08:43 AM   #6 (permalink)
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Re: DVD-RW Drive (E:) Problems

are you using an 80 wire cable on it
try anew cable
cleaning the laser
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Old 01-12-2009, 09:44 AM   #7 (permalink)
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Re: DVD-RW Drive (E:) Problems

whats a 80 wire cable?
its played dvds before.. and i havent changed anything to it.
would cleaning the laser make a difference as it plays cd's but not dvds? surely if it plays cds, nothing is wrong with the laser?
im not arguing, just curios?
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Old 01-12-2009, 09:30 PM   #8 (permalink)
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Re: DVD-RW Drive (E:) Problems

an 80 wire has blue,grey,black plugs
individual lasers
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Old 01-13-2009, 12:38 PM   #9 (permalink)
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Re: DVD-RW Drive (E:) Problems

Don't think it is an 80's wire then..
Clean it with just any disc?
Like one used to clean a stereo laser or what?
Could you direct me to a webpage as to where I can buy a laser cleaner.
Cheers!
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Old 01-13-2009, 10:10 PM   #10 (permalink)
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Re: DVD-RW Drive (E:) Problems

try a new cable first
your local computer store will have one
manual cleaning is the preferred option

http://www.llamma.com/xbox/Repairs/c..._dvd_drive.htm
http://www.ehow.com/how_2036275_clean-lens-dvd.html
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