[SOLVED] DVD-Rom drive

wyodan59 · 01-07-2009, 10:27 PM

Hello. I have the same thing going on. yellow mark on the cd/dvdw drive. in the properties it tells the device cannot open. code 10. I booted from the drive yesterday. it appears to be working. just can't access it. or find it in my computer. I have done everything i have found in all the forums. hkey reveales no filters. drivers is updated. windows is updated. i even uninstalled the itunes that one forum told me was a couse. Don't know what to do next.

dai · 01-07-2009, 10:45 PM

reinstall itunes

uninstall the drive from the device manager and reboot the computer

wyodan59 · 01-08-2009, 01:15 AM

I reinstalled itunes and removed the drive and rebooted. The drive is in the device manager but not in my computer. I still get the code 10 can not start. but the driver is up to date. This computer just can't show the dvd drive.

dai · 01-08-2009, 06:57 AM

uninstall and reinstall your burning software

wyodan59 · 01-08-2009, 09:11 PM

I have not installed any burning software. Can't find any in the add remove list. If I right click my computer and explore. I can find a movie maker file. Also if I click on a hp photo and imaging short cut I got when I pluged my printer in. I go to a list of programs and roxio is there. I can't access anything in this file list with a right or left click. could any of these be a burning software that I would remove?

dai · 01-09-2009, 06:49 PM

roxio will be your burning program

wyodan59 · 01-11-2009, 05:34 AM

After doing an advanced search of drive C and D. I found a roxio file I could delete. I don't remember putting that program on this computer. It's been there since september. shortly after I got the computer.
Anyway, Thanks For the guidance on this issue. I now have my E drive back again and everyone is happy. Thanks Again

dai · 01-11-2009, 05:37 AM

glad you have it sorted

01-07-2009, 10:27 PM	#1 (permalink)
wyodan59 Registered User Join Date: Jan 2009 Posts: 18 OS: vista sp1	[SOLVED] DVD-Rom drive Hello. I have the same thing going on. yellow mark on the cd/dvdw drive. in the properties it tells the device cannot open. code 10. I booted from the drive yesterday. it appears to be working. just can't access it. or find it in my computer. I have done everything i have found in all the forums. hkey reveales no filters. drivers is updated. windows is updated. i even uninstalled the itunes that one forum told me was a couse. Don't know what to do next.

01-07-2009, 10:45 PM	#2 (permalink)
dai Manager, Hardware Forums Join Date: Jul 2004 Location: west australia Posts: 56,746 OS: win 7 32x 64x rtm	Re: DVD-Rom drive reinstall itunes uninstall the drive from the device manager and reboot the computer __________________

01-08-2009, 01:15 AM	#3 (permalink)
wyodan59 Registered User Join Date: Jan 2009 Posts: 18 OS: vista sp1	Re: DVD-Rom drive I reinstalled itunes and removed the drive and rebooted. The drive is in the device manager but not in my computer. I still get the code 10 can not start. but the driver is up to date. This computer just can't show the dvd drive.

01-08-2009, 06:57 AM	#4 (permalink)
dai Manager, Hardware Forums Join Date: Jul 2004 Location: west australia Posts: 56,746 OS: win 7 32x 64x rtm	Re: DVD-Rom drive uninstall and reinstall your burning software __________________

01-08-2009, 09:11 PM	#5 (permalink)
wyodan59 Registered User Join Date: Jan 2009 Posts: 18 OS: vista sp1	Re: DVD-Rom drive I have not installed any burning software. Can't find any in the add remove list. If I right click my computer and explore. I can find a movie maker file. Also if I click on a hp photo and imaging short cut I got when I pluged my printer in. I go to a list of programs and roxio is there. I can't access anything in this file list with a right or left click. could any of these be a burning software that I would remove?

01-09-2009, 06:49 PM	#6 (permalink)
dai Manager, Hardware Forums Join Date: Jul 2004 Location: west australia Posts: 56,746 OS: win 7 32x 64x rtm	Re: DVD-Rom drive roxio will be your burning program __________________

01-11-2009, 05:34 AM	#7 (permalink)
wyodan59 Registered User Join Date: Jan 2009 Posts: 18 OS: vista sp1	Re: DVD-Rom drive After doing an advanced search of drive C and D. I found a roxio file I could delete. I don't remember putting that program on this computer. It's been there since september. shortly after I got the computer. Anyway, Thanks For the guidance on this issue. I now have my E drive back again and everyone is happy. Thanks Again

01-11-2009, 05:37 AM	#8 (permalink)
dai Manager, Hardware Forums Join Date: Jul 2004 Location: west australia Posts: 56,746 OS: win 7 32x 64x rtm	Re: DVD-Rom drive glad you have it sorted __________________