Cd Drive Missing?

hurleynike · 01-07-2009, 12:33 PM

All of a sudden my CDRW drive on my Dell Desktop (XP PRO, SP3) no longer works nor does it show up anywhere on my pc.

It open and closes but nothing else. I swapped out another cd drive and that doesn't show as well. I tried swapping IDE cables and still, nothing.

I have done virus and spyware scans, downloading all windows updates and nothing changes.

Any ideas or suggestions?

Thanks you!

**Coolfreak** · 01-07-2009, 12:43 PM

Does it show up in Device Manager?

hurleynike · 01-07-2009, 01:09 PM

no, not evrn device manager

smcc · 01-11-2009, 02:25 AM

"This sometimes happens when you install new CD burning software or system updates.

Go to Start > Run > regedit to open the Registry Editor. Remove the Upperfilters and Lowerfilters values from this registry key:
HKEY_LOCAL_MACHINE \ SYSTEM \ CurrentControlSet \ Control \ Class \ {4D36E965-E325-11CE-BFC1-08002BE10318}

Then reboot.

Important: Make a backup (File > Export) before making any changes to the registry."

Copied from another thread. This worked for me.

**Coolfreak** · 01-11-2009, 07:37 PM

Yes, deleting the upper and lower filters might indeed help.

Here's more information for you.
http://support.microsoft.com/?scid=k...060&x=12&y=13#

01-07-2009, 12:33 PM	#1 (permalink)
hurleynike Registered User Join Date: Sep 2008 Posts: 14 OS: windows xp	Cd Drive Missing? All of a sudden my CDRW drive on my Dell Desktop (XP PRO, SP3) no longer works nor does it show up anywhere on my pc. It open and closes but nothing else. I swapped out another cd drive and that doesn't show as well. I tried swapping IDE cables and still, nothing. I have done virus and spyware scans, downloading all windows updates and nothing changes. Any ideas or suggestions? Thanks you!

01-07-2009, 12:43 PM	#2 (permalink)
Coolfreak Mentor, Microsoft Support Join Date: May 2008 Location: Wilkes-Barre, PA Posts: 3,151 OS: Windows XP Pro / Windows Vista / Windows 7	Re: Cd Drive Missing? Does it show up in Device Manager? __________________ I subscribe to all threads I post in. But, if in case I don't or I forget, and I don't post back within 24 hours, please PM me. I will get back to your thread ASAP. #3 Texas Longhorns 9-0 Everest ~ DBAN ~ UBCD4WIN ~ ImgBurn ~ Memtest86+ ~ HDD Diags

01-07-2009, 01:09 PM	#3 (permalink)
hurleynike Registered User Join Date: Sep 2008 Posts: 14 OS: windows xp	Re: Cd Drive Missing? no, not evrn device manager

01-11-2009, 02:25 AM	#4 (permalink)
smcc Registered User Join Date: Aug 2008 Location: Scotland Posts: 12 OS: WinXP Home SP3	Re: Cd Drive Missing? "This sometimes happens when you install new CD burning software or system updates. Go to Start > Run > regedit to open the Registry Editor. Remove the Upperfilters and Lowerfilters values from this registry key: HKEY_LOCAL_MACHINE \ SYSTEM \ CurrentControlSet \ Control \ Class \ {4D36E965-E325-11CE-BFC1-08002BE10318} Then reboot. Important: Make a backup (File > Export) before making any changes to the registry." Copied from another thread. This worked for me.

01-11-2009, 07:37 PM	#5 (permalink)
Coolfreak Mentor, Microsoft Support Join Date: May 2008 Location: Wilkes-Barre, PA Posts: 3,151 OS: Windows XP Pro / Windows Vista / Windows 7	Re: Cd Drive Missing? Yes, deleting the upper and lower filters might indeed help. Here's more information for you. http://support.microsoft.com/?scid=k...060&x=12&y=13# __________________ I subscribe to all threads I post in. But, if in case I don't or I forget, and I don't post back within 24 hours, please PM me. I will get back to your thread ASAP. #3 Texas Longhorns 9-0 Everest ~ DBAN ~ UBCD4WIN ~ ImgBurn ~ Memtest86+ ~ HDD Diags