my usb ports are not working

kev0ne234 · 11-19-2008, 09:43 AM

i am running windows xp and i have an mp3 player, the usb ports dont seem to be working even though, it sais device is working properly, i tried uninstalling and re installing them, i also unistalled an re installed the root hub, could it be that i need to enable usb in bios? or do i need another mother board?

Tumbleweed36 · 11-19-2008, 10:47 AM

Enable all items in the bios setup menu.
Go to the device manager (start, control panel, syste, hardware, device manager) and scroll down to the USB devices and open with the + sign. Then, right click on each item under there and select "update Drivers." If that doesn't fix it, then in the same area, uninstall all items, reboot and let it find them again and that should help.

Be sure you have Sp2 set up on this rig so you have the advanced 2.0 working. Hope you have all the chipset drivers installed, because you should have if you don't.

11-19-2008, 09:43 AM	#1 (permalink)
kev0ne234 Registered User Join Date: Nov 2008 Posts: 1 OS: windows xp	my usb ports are not working i am running windows xp and i have an mp3 player, the usb ports dont seem to be working even though, it sais device is working properly, i tried uninstalling and re installing them, i also unistalled an re installed the root hub, could it be that i need to enable usb in bios? or do i need another mother board?

11-19-2008, 10:47 AM	#2 (permalink)
Tumbleweed36 Asst Manager Hardware Join Date: May 2005 Location: USA Posts: 19,642 OS: XP Professional	Re: my usb ports are not working Enable all items in the bios setup menu. Go to the device manager (start, control panel, syste, hardware, device manager) and scroll down to the USB devices and open with the + sign. Then, right click on each item under there and select "update Drivers." If that doesn't fix it, then in the same area, uninstall all items, reboot and let it find them again and that should help. Be sure you have Sp2 set up on this rig so you have the advanced 2.0 working. Hope you have all the chipset drivers installed, because you should have if you don't. __________________ ---------- I don't receive email notifications of replies to subscribed threads. (Internet provider policy) Therefore, if I don't respond to your post within 24 hours, please send me a reminder PM and include the link to your thread.