DVD's gone

ecc83 · 11-17-2008, 07:01 AM

After being no trouble at all for 2 years both my dvd burners are gone from My computer. In Devices they show up as IDE dvd's but with the dreaded yellow!

If I Restore to say, 2 weeks ago they come back but are gone again on the next days boot.

The pc is Widows Media Centre Edition and I do not have the disc but do have a system recovery disc I made on day one as and when instructed.

I do have a win XP PRO disc if that would be of help.

Dave.

makinu1der2 · 11-17-2008, 08:39 AM

Hello ecc83,

Try removing the upper and lower filters.

http://support.microsoft.com/kb/314060/EN-US/

Hope it helps

ecc83 · 11-17-2008, 01:05 PM

Thanks Mak'

I did in fact find that via Google and tried it to no avail, but then I am very nervous about hacking the Registry and might not have done it correctly!

I have however deduced that the drives have been removed when I uninstalled iTunes! (which son installed against my better judgement many months ago).

This is a partial solution as it seems I must now keep iTunes **** even tho' we neither now need or want it! I suppose a full format and install would fix things but I don't have the energy at the mo!
Dave. Do Msoft know of this?

ecc83 · 11-17-2008, 01:05 PM

Thanks Mak'

I did in fact find that via Google and tried it to no avail, but then I am very nervous about hacking the Registry and might not have done it correctly!

I have however deduced that the drives have been removed when I uninstalled iTunes! (which son installed against my better judgement many months ago).

This is a partial solution as it seems I must now keep iTunes **** even tho' we neither now need or want it! I suppose a full format and install would fix things but I don't have the energy at te mo!
Dave. Do Msoft know of this?

sorry you don't seem to have a delete button!

makinu1der2 · 11-17-2008, 01:19 PM

Quote:

Originally Posted by ecc83

Thanks Mak'

I did in fact find that via Google and tried it to no avail, but then I am very nervous about hacking the Registry and might not have done it correctly!

I have however deduced that the drives have been removed when I uninstalled iTunes! (which son installed against my better judgement many months ago).

This is a partial solution as it seems I must now keep iTunes **** even tho' we neither now need or want it! I suppose a full format and install would fix things but I don't have the energy at the mo!
Dave. Do Msoft know of this?

Not sure if this will help but there is some documentation from iTunes

http://support.apple.com/kb/TS2372?viewlocale=en_US

Maybe Apple has issued an update for the issue.

ecc83 · 11-17-2008, 01:33 PM

Yes, well thanks again,

That is about more Registry surgery. If I get a pc tech' to do it for me do you think Apple will re-imburse me?

'Bout as much chance as winning the lottery, then I won't care!

Dave.

11-17-2008, 07:01 AM	#1 (permalink)
ecc83 Registered User Join Date: Oct 2006 Posts: 295 OS: XP	DVD's gone After being no trouble at all for 2 years both my dvd burners are gone from My computer. In Devices they show up as IDE dvd's but with the dreaded yellow! If I Restore to say, 2 weeks ago they come back but are gone again on the next days boot. The pc is Widows Media Centre Edition and I do not have the disc but do have a system recovery disc I made on day one as and when instructed. I do have a win XP PRO disc if that would be of help. Dave.

11-17-2008, 08:39 AM	#2 (permalink)
makinu1der2 Tech Hardware Team Join Date: Jan 2008 Location: Florida Posts: 2,015 OS: Vista Home Premium SP1,Win XP SP3,Ubuntu 9.04,Sabayon 4,Windows 7 RC1 x64 My System	Re: DVD's gone Hello ecc83, Try removing the upper and lower filters. http://support.microsoft.com/kb/314060/EN-US/ Hope it helps

11-17-2008, 01:05 PM	#3 (permalink)
ecc83 Registered User Join Date: Oct 2006 Posts: 295 OS: XP	Re: DVD's gone Thanks Mak' I did in fact find that via Google and tried it to no avail, but then I am very nervous about hacking the Registry and might not have done it correctly! I have however deduced that the drives have been removed when I uninstalled iTunes! (which son installed against my better judgement many months ago). This is a partial solution as it seems I must now keep iTunes **** even tho' we neither now need or want it! I suppose a full format and install would fix things but I don't have the energy at the mo! Dave. Do Msoft know of this?

11-17-2008, 01:05 PM	#4 (permalink)
ecc83 Registered User Join Date: Oct 2006 Posts: 295 OS: XP	Re: DVD's gone Thanks Mak' I did in fact find that via Google and tried it to no avail, but then I am very nervous about hacking the Registry and might not have done it correctly! I have however deduced that the drives have been removed when I uninstalled iTunes! (which son installed against my better judgement many months ago). This is a partial solution as it seems I must now keep iTunes **** even tho' we neither now need or want it! I suppose a full format and install would fix things but I don't have the energy at te mo! Dave. Do Msoft know of this? sorry you don't seem to have a delete button! Last edited by ecc83; 11-17-2008 at 01:11 PM.

11-17-2008, 01:33 PM	#6 (permalink)
ecc83 Registered User Join Date: Oct 2006 Posts: 295 OS: XP	Re: DVD's gone Yes, well thanks again, That is about more Registry surgery. If I get a pc tech' to do it for me do you think Apple will re-imburse me? 'Bout as much chance as winning the lottery, then I won't care! Dave.