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Removable Media Drives Support Forum for removable media; Quantum, Iomega, Sony, HP

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Old 11-14-2008, 07:35 PM   #1 (permalink)
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[SOLVED] Strange DVD Drive problem

Hi guys,

I have just built a new PC. Everything went well, I installed Vista fine, Installed the MB driver disk fine and now everytime I try to install something the install process hangs. The disk reads fine and when I start the install it usually gets to about half way then the DVD drive just stops responding can't even open it.

I have tried a new DVD drive and a new Sata cable to no avail.

Any ideas?

Cheers
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Old 11-14-2008, 07:40 PM   #2 (permalink)
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Re: Strange DVD Drive problem

what are you running
video card
cpu
m/board
ram
power supply
brand
wattage

check the listings in the bios for voltages and tempretures and post them
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Old 11-14-2008, 07:58 PM   #3 (permalink)
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Re: Strange DVD Drive problem

Video: Nivida 8400 gs
CPu: Athlon dual core 5600
M/Board: Gigabyte M61PME - S2
Ram: 2gig Corsair ddr2 800
PSU 550 w Widetech

The temps are 41 deg cel. for both system and CPu the only mention of Volts I could find were 12 v - ok 3 - ok.
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Last edited by hewso; 11-14-2008 at 08:03 PM.
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Old 11-14-2008, 08:09 PM   #4 (permalink)
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Re: Strange DVD Drive problem

Also as a note I just tried installing some drivers from a USB stick and I get the same thing
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Old 11-14-2008, 08:18 PM   #5 (permalink)
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Re: Strange DVD Drive problem

for a start bin the junk psu
look at the 550w corsair or toughpower psu's
Power Supply Information and Selection
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Old 11-14-2008, 08:23 PM   #6 (permalink)
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Re: Strange DVD Drive problem

so u reckon the psu is the problem?
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Old 11-14-2008, 09:33 PM   #7 (permalink)
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Re: Strange DVD Drive problem

it is not good enough for the system i would suspect it is
if what you mean is it stops burning then look at the burn log
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Old 11-14-2008, 10:07 PM   #8 (permalink)
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Re: Strange DVD Drive problem

just an update, I did a complete reinstall of vista, installed video card, installed office, installed antivirus, then installed the MB drivers. After the MB drivers installed I got the problem again.

I went into safe mode and ran registry mechanic and it came back with 700 odd errors, there were no errors before I installed the MB drivers.
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Last edited by hewso; 11-14-2008 at 10:19 PM.
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Old 11-14-2008, 10:42 PM   #9 (permalink)
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Re: Strange DVD Drive problem

steer clear of registry cleaners
when you reinstall the m/b setup disk is the next thing to be run
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Old 11-15-2008, 02:10 AM   #10 (permalink)
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Re: Strange DVD Drive problem

Ok next guess?? I replaced the PSU with my $300 800w one and still the same problem. HDD? or MB? I used the seagate scan utility and no errors on the HDD.
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Last edited by hewso; 11-15-2008 at 02:27 AM.
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Old 11-15-2008, 03:14 AM   #11 (permalink)
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Re: Strange DVD Drive problem

in the device manager click on view at the top and then show hidden devices
then check for yellow alonside of anything

see if the event viewer lists anything at the time it occurs
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Old 11-15-2008, 04:20 AM   #12 (permalink)
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Re: Strange DVD Drive problem

I can't even get into safe mode anymore. It just seems to slowly get worse and worse with each restart until I have to reinstall. Then it works fine and the process starts again. BTW thanks for all the help.
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Old 11-15-2008, 07:35 AM   #13 (permalink)
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Re: Strange DVD Drive problem

unplug the power lead to the dvd drive and see if it boots ok
if not try it with the power plug removed from the h/drive and check

cmos reset
turn the computer off
remove the power lead from the back
take the side off
remove the cmos battery
move the cmos jumper from pins 1 and 2 to pin 2 and 3 and the back to pins 1 and 2
reinsert the battery
put the side on
replug in the power lead
boot the computer

there can be 2 solder points you touch with a screwdriver
2 pins you touch with a screwdriver or use a jumper
a cmos clear switch or button
there will be a diagram and instructions in your manual
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Old 11-15-2008, 01:43 PM   #14 (permalink)
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Re: Strange DVD Drive problem

tried all of the above. Still no joy.
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Old 11-15-2008, 07:44 PM   #15 (permalink)
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Re: Strange DVD Drive problem

set it up out of the case on a piece of cardboard with
cpu
video
ram
speaker
and see if you get post
check you have the correct amount of standoffs no more no less
that they line up with the holes in the m/board
usually 9
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Old 11-17-2008, 01:05 AM   #16 (permalink)
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Re: Strange DVD Drive problem

Thanks for all the help, It turns out it was the HDD after all, I put it in a different system and got the same errors. Swapped the HDD and it works fine. Cheers. This can be marked as solved.
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Old 11-17-2008, 08:31 AM   #17 (permalink)
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Re: Strange DVD Drive problem

glad you have it sorted
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