[SOLVED] Need Help File Filters/DVD Burner

michael_1975 · 11-13-2008, 04:53 PM

I have a HL-DT-ST DVDRRW GSA H21L and running Windows XP SP2

What are File Filters and what do they look like. How do I delete the
first one and last one?

I'm trying to get my DVD burner to recognize DVD's .It will read other discs
just not DVD's.

**BCCOMP** · 11-13-2008, 06:13 PM

I believe you are referring to the UPPER and LOWER filters:
http://support.microsoft.com/kb/314060/EN-US/
I have attached a screenshot of what you would see.
Hope this helps.
Bill

michael_1975 · 11-13-2008, 07:42 PM

Ok I got that far and there is nothing there on the right where there should be

shows default and value not set.

**BCCOMP** · 11-13-2008, 07:45 PM

Did you get to the file:
{4D36E965-E325-11CE-BFC1-08002BE10318}?
Bill

michael_1975 · 11-13-2008, 08:01 PM

yeah I got that part when I looked on the opposite side from the diagram you showed me there is nothing there.

**BCCOMP** · 11-13-2008, 08:10 PM

Can I get a screenshot of your registry window?
Here is how:
http://www.techsupportforum.com/cont...icles/151.html
Do Not make any changes in the registry!
Bill

michael_1975 · 11-13-2008, 08:25 PM

Hope this is what you need

**BCCOMP** · 11-13-2008, 08:35 PM

From your screen shot you are in HKEY_CURRENT_CONFIG.
You need to be in HKEY_LOCAL_MACHINE

Full Path:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}

michael_1975 · 11-13-2008, 09:17 PM

Ok here is the correct one

michael_1975 · 11-13-2008, 09:21 PM

Here is another shot hope this is better

**BCCOMP** · 11-13-2008, 09:31 PM

OK,
You are in the correct file.
Now:

Quote:

5. In the details pane of Registry Editor, on the right side, click UpperFilters.

Note You may also see an UpperFilters.bak registry entry. You do not have to remove that entry. Click UpperFilters only.• If you see the UpperFilters registry entry in the details pane of Registry Editor, go to step 6.
• If you do not see the UpperFilters registry entry, you still might have to remove the LowerFilters registry entry. To do this, go to "Step 3: Delete the LowerFilters registry entry."

6. On the Edit menu, click Delete.
7. Click Yes when you receive the following message:
Are you sure you want to delete this value?
The UpperFilters registry entry is removed.
Step 3: Delete the LowerFilters registry entry
1. In the details pane of Registry Editor, on the right side, click LowerFilters.

Note You might see a LowerFilters.bak registry entry. You do not have to remove that entry. Click LowerFilters only.

If you do not see the LowerFilters registry entry, unfortunately this content is unable to help you any more. Go to the "Next Steps" section for information about how you can find more solutions or more help on the Microsoft Web site.
2. On the Edit menu, click Delete.
3. Click Yes when you receive the following message:
Are you sure you want to delete this value?
The LowerFilters registry entry is removed.
4. Exit Registry Editor.

Step 4: Restart your computer
Restart your computer. After you have done this, try to access the CD or DVD drive. If you can access the CD or DVD drive, and if you do not receive an error message, the problem is resolved. You can reinstall your CD or DVD writing or recording software.

Bill

michael_1975 · 11-14-2008, 07:36 AM

still doesn't read dvds

**BCCOMP** · 11-14-2008, 07:47 AM

Hi Micheal,
Do you have any errors in the device manager (yellow!). If so please post them.
Can you tell me the make and model of this PC.
Bill

michael_1975 · 11-14-2008, 08:59 AM

I have a HP Pavilion A1473W

michael_1975 · 11-14-2008, 09:00 AM

Heres an attachment of some of the items on my computer
don't know if this will help you.

Mike

michael_1975 · 11-14-2008, 09:02 AM

second caption don't know what the stuff is but hope it helps

there were no yellow marks on the device manager either.

Mike

michael_1975 · 11-14-2008, 09:25 AM

Here is an attachment of device manager let me know what you need
and will post it.

Mike

**BCCOMP** · 11-14-2008, 09:33 AM

Hi Mike,
Try this FIRMWARE UPDATE:
http://h10025.www1.hp.com/ewfrf/wc/s...roduct=1847149

What program do you have for you DVD Player?
Bill

michael_1975 · 11-14-2008, 09:54 AM

I had Nero but it was a trial version and I have DVD Santa wich is trial version and I bought
Roxio wich I can never get it to work.Nero I un-installed and Roxio as well the only burning
software I have now is DVD Santa wich I can't get to work since my DVD burner won't recognize blank DVd's I have updated the firmware as well a couple of times before I found this site.

Mike

**BCCOMP** · 11-14-2008, 10:07 AM

Does it play DVD's?
I know it does not read Blank DVD's.
Have you tried a different Brand of you DVD Media?
Bill

11-13-2008, 04:53 PM	#1 (permalink)
michael_1975 Registered User Join Date: Nov 2008 Location: Sacramento Posts: 22 OS: Windows XP Media Edition 2002 SP2	[SOLVED] Need Help File Filters/DVD Burner I have a HL-DT-ST DVDRRW GSA H21L and running Windows XP SP2 What are File Filters and what do they look like. How do I delete the first one and last one? I'm trying to get my DVD burner to recognize DVD's .It will read other discs just not DVD's.

11-13-2008, 07:42 PM	#3 (permalink)
michael_1975 Registered User Join Date: Nov 2008 Location: Sacramento Posts: 22 OS: Windows XP Media Edition 2002 SP2	Re: Need Help File Filters/DVD Burner Ok I got that far and there is nothing there on the right where there should be shows default and value not set.

11-13-2008, 07:45 PM	#4 (permalink)
BCCOMP Mod Hardware Team Join Date: Jul 2007 Location: New York Posts: 5,788 OS: Win XP SP3 / Windows 7 Beta / Open Suse My System	Re: Need Help File Filters/DVD Burner Did you get to the file: {4D36E965-E325-11CE-BFC1-08002BE10318}? Bill __________________ PC Wizard \| Everest \| Power supply info \| Memtest86+ \| PC Running Slow Speedfan

11-13-2008, 08:01 PM	#5 (permalink)
michael_1975 Registered User Join Date: Nov 2008 Location: Sacramento Posts: 22 OS: Windows XP Media Edition 2002 SP2	Re: Need Help File Filters/DVD Burner yeah I got that part when I looked on the opposite side from the diagram you showed me there is nothing there.

11-13-2008, 08:10 PM	#6 (permalink)
BCCOMP Mod Hardware Team Join Date: Jul 2007 Location: New York Posts: 5,788 OS: Win XP SP3 / Windows 7 Beta / Open Suse My System	Re: Need Help File Filters/DVD Burner Can I get a screenshot of your registry window? Here is how: http://www.techsupportforum.com/cont...icles/151.html Do Not make any changes in the registry! Bill __________________ PC Wizard \| Everest \| Power supply info \| Memtest86+ \| PC Running Slow Speedfan

11-13-2008, 08:35 PM	#8 (permalink)
BCCOMP Mod Hardware Team Join Date: Jul 2007 Location: New York Posts: 5,788 OS: Win XP SP3 / Windows 7 Beta / Open Suse My System	Re: Need Help File Filters/DVD Burner From your screen shot you are in HKEY_CURRENT_CONFIG. You need to be in HKEY_LOCAL_MACHINE Full Path: HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318} __________________ PC Wizard \| Everest \| Power supply info \| Memtest86+ \| PC Running Slow Speedfan Last edited by BCCOMP; 11-13-2008 at 08:36 PM.

11-14-2008, 07:36 AM	#12 (permalink)
michael_1975 Registered User Join Date: Nov 2008 Location: Sacramento Posts: 22 OS: Windows XP Media Edition 2002 SP2	Re: Need Help File Filters/DVD Burner still doesn't read dvds

11-14-2008, 07:47 AM	#13 (permalink)
BCCOMP Mod Hardware Team Join Date: Jul 2007 Location: New York Posts: 5,788 OS: Win XP SP3 / Windows 7 Beta / Open Suse My System	Re: Need Help File Filters/DVD Burner Hi Micheal, Do you have any errors in the device manager (yellow!). If so please post them. Can you tell me the make and model of this PC. Bill __________________ PC Wizard \| Everest \| Power supply info \| Memtest86+ \| PC Running Slow Speedfan

11-14-2008, 08:59 AM	#14 (permalink)
michael_1975 Registered User Join Date: Nov 2008 Location: Sacramento Posts: 22 OS: Windows XP Media Edition 2002 SP2	Re: Need Help File Filters/DVD Burner I have a HP Pavilion A1473W

11-14-2008, 09:33 AM	#18 (permalink)
BCCOMP Mod Hardware Team Join Date: Jul 2007 Location: New York Posts: 5,788 OS: Win XP SP3 / Windows 7 Beta / Open Suse My System	Re: Need Help File Filters/DVD Burner Hi Mike, Try this FIRMWARE UPDATE: http://h10025.www1.hp.com/ewfrf/wc/s...roduct=1847149 What program do you have for you DVD Player? Bill __________________ PC Wizard \| Everest \| Power supply info \| Memtest86+ \| PC Running Slow Speedfan

11-14-2008, 09:54 AM	#19 (permalink)
michael_1975 Registered User Join Date: Nov 2008 Location: Sacramento Posts: 22 OS: Windows XP Media Edition 2002 SP2	Re: Need Help File Filters/DVD Burner I had Nero but it was a trial version and I have DVD Santa wich is trial version and I bought Roxio wich I can never get it to work.Nero I un-installed and Roxio as well the only burning software I have now is DVD Santa wich I can't get to work since my DVD burner won't recognize blank DVd's I have updated the firmware as well a couple of times before I found this site. Mike

11-14-2008, 10:07 AM	#20 (permalink)
BCCOMP Mod Hardware Team Join Date: Jul 2007 Location: New York Posts: 5,788 OS: Win XP SP3 / Windows 7 Beta / Open Suse My System	Re: Need Help File Filters/DVD Burner Does it play DVD's? I know it does not read Blank DVD's. Have you tried a different Brand of you DVD Media? Bill __________________ PC Wizard \| Everest \| Power supply info \| Memtest86+ \| PC Running Slow Speedfan