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Removable Media Drives Support Forum for removable media; Quantum, Iomega, Sony, HP

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Old 09-24-2008, 02:28 PM   #1 (permalink)
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DVD Drive not working properly

I have a TSSTcorp CD/DVDW TS-H552B. It is a DVD +/- RW Burner drive. Just about ever since I had it, it never worked quite right. At first, the drive would close without me telling it to. This problem disappeared after a while. Then, sometimes it would not read a disc at first. And I would have to open it and close it several times for it to work.

Then, one fateful day, my computer was overloaded or something, and i was frustrated, so i decided to do a hard shut down. After that, the icon for my DVD drive in My Computer changed, and it would not read a disc at all, and hasn't since. When i load a disc, i can hear the computer making noise, and I will see my cursor have the little disc next to it, indicating it's trying to read the disc, but nothing will happen. I replaced the cable connecting the DVD drive to the motherboard and nothing happened.
I also had to do a destructive recovery due to malware a few days ago, and the DVD drive remained unaffected.

My biggest fear is that the 40 pin port on the motherboard is shorted out or got burnt out or something bad like that. perhaps it is the port in the DVD drive. Or perhaps it is something in the BIOs or whatever that someone can tell me how to fix.

Any help would be appreciated =)
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Old 09-24-2008, 03:24 PM   #2 (permalink)
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Re: DVD Drive not working properly

what are you running
video card
cpu
m/board
ram
power supply
brand
wattage

any error message
check your tempretures and voltages in the bios and post them

try a new 80 wire ide cable on the drive
try removing the filters
remove the upper and lower filters
scroll down to how here
http://support.microsoft.com/?scid=k...060&x=12&y=13#
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Old 09-24-2008, 09:04 PM   #3 (permalink)
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Re: DVD Drive not working properly

Card: ATI Radeon 2600 HD Pro by Visiontek
it's a AMD Sempron 3400 + about 2 GHz
Compaq Presario
512 MB RAM

i saw my temeratures earlier, i think it was around 44 degrees celcius, not sure if that was correct. no error message.
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Old 09-24-2008, 09:23 PM   #4 (permalink)
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Re: DVD Drive not working properly

I removed the upper and lower filters but nothing changed. I can't tell if it's a hardware or software problem, which is bugging me.
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Old 09-24-2008, 09:48 PM   #5 (permalink)
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Re: DVD Drive not working properly

what psu
brand
wattage
and the 12v listing in the bios
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Old 09-24-2008, 09:51 PM   #6 (permalink)
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Re: DVD Drive not working properly

i'm not sure what a psu is
i said it's a Compaq.
that's the brand yes?
where do i find wattage
and what is 12v listing
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Old 09-25-2008, 05:52 AM   #7 (permalink)
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Re: DVD Drive not working properly

the psu is the power supply unit take the side off the cade and look at the label on it
on the advanced page in the bios look for hardware monitoring or something similar for the 12v figure
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Old 10-19-2008, 09:15 PM   #8 (permalink)
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Re: DVD Drive not working properly

i put another drive in my computer and it worked, so i find it reasonable to assume that the old one just doesn't work anymore, though i don't nkow why. but i ordered a new one should be here soon. looking forward to having one :P
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Old 10-19-2008, 09:18 PM   #9 (permalink)
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Re: DVD Drive not working properly

some run for years and some for a few weeks
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