DVD Drive Not Working

Kevin2341 · 09-22-2008, 05:48 PM

Sorry if this is the wrong place to post this...

Anyway, a few days ago (not exactly sure when, but I first noticed it Sunday Afternoon) my DVD drive icon on my laptop disappeared...

I am running Vista Home Premium (32 bit i think) on a Toshiba Satellite Laptop.

When i ran Device Manager, under DVD\CD Rom Drives, all of the drivers having a warning sign on then (the yellow triangle with an exclamation mark)

Heres what I have:
HL-DT-SL DVDRAM GSA-T20N ATA Device
YTITUD W5UNKL2VKXQ7 SCSI CdRom Device (theres 3 of these for some reason).

When I go to Properties for the HL-DT-SL under General, in Device Status I get the message...
"Windows cannot start this hardware device because its configuration information (in the registry) is incomplete or damaged. (Code 19)

Click 'Check for solutions' to send data about this device to Microsoft and to see if there is a solution available."

If I run Check for Solutions, it does something for a few seconds and just stops.

Restarting doesn't fix my issue

If I check to update drivers, it says I am up to date. But I have a feeling that my drivers are corrupt or something. I am sort of afraid if I uninstall the CD drivers, I won't be able to fix it.

Anyone know what I can do?

**belfasteddie** · 09-23-2008, 04:27 AM

If you uninstall the cd drive it won't be any worse than now. It will just reinstall the drive and drivers, once you reboot.

09-22-2008, 05:48 PM	#1 (permalink)
Kevin2341 Registered User Join Date: Aug 2007 Posts: 56 OS: XP	DVD Drive Not Working Sorry if this is the wrong place to post this... Anyway, a few days ago (not exactly sure when, but I first noticed it Sunday Afternoon) my DVD drive icon on my laptop disappeared... I am running Vista Home Premium (32 bit i think) on a Toshiba Satellite Laptop. When i ran Device Manager, under DVD\CD Rom Drives, all of the drivers having a warning sign on then (the yellow triangle with an exclamation mark) Heres what I have: HL-DT-SL DVDRAM GSA-T20N ATA Device YTITUD W5UNKL2VKXQ7 SCSI CdRom Device (theres 3 of these for some reason). When I go to Properties for the HL-DT-SL under General, in Device Status I get the message... "Windows cannot start this hardware device because its configuration information (in the registry) is incomplete or damaged. (Code 19) Click 'Check for solutions' to send data about this device to Microsoft and to see if there is a solution available." If I run Check for Solutions, it does something for a few seconds and just stops. Restarting doesn't fix my issue If I check to update drivers, it says I am up to date. But I have a feeling that my drivers are corrupt or something. I am sort of afraid if I uninstall the CD drivers, I won't be able to fix it. Anyone know what I can do?

09-23-2008, 04:27 AM	#2 (permalink)
belfasteddie Enthusiast Join Date: Aug 2007 Location: Belfast N.I. Posts: 1,551 OS: Puppy Linux 4.12	Re: DVD Drive Not Working If you uninstall the cd drive it won't be any worse than now. It will just reinstall the drive and drivers, once you reboot.