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Removable Media Drives Support Forum for removable media; Quantum, Iomega, Sony, HP

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Old 09-15-2008, 08:30 AM   #1 (permalink)
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Question DVD not working properly

I have a LG DVD COMBO drive-HL- DT-ST RW /DVD GCC-H21N.When i insert a dvd and explore the drive doesnt show any sign of it.But my dirve works well with CDs. How to fix this.
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Old 09-15-2008, 10:34 AM   #2 (permalink)
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OS: Windows XP Home & Pro. Sp3 / both compleatly updated

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Re: DVD not working properly

Hello & welcome to TSF,

you may need to update the firmware of the devices to which you get from the home site of the manufacturer / if it is a name brand pc then you may have to get it from their site ( as in / hp / dell / acer / systamax / ect...

also you may need to

Step 1: Start Registry Editor
Click Start, click Run, type regedit, and then click OK. Registry Editor starts.
Step 2: Delete the UpperFilters registry entry

1. In Registry Editor, expand My Computer, and then expand HKEY_LOCAL_MACHINE.
2. Expand SYSTEM, and then expand CurrentControlSet.
3. Expand Control, and then expand Class.
4. Under Class, click {4D36E965-E325-11CE-BFC1-08002BE10318}.
5. In the right pane (topic area), click UpperFilters.

Note An UpperFilters.bak registry entry may also appear. To delete the UpperFilters registry entry, you must click UpperFilters and not UpperFilters.bak.
6. On the Edit menu, click Delete.
7. When you receive the following message, click Yes to confirm the deletion of the UpperFilters registry entry:
Are you sure you want to delete this value?
The UpperFilters registry entry is removed from the {4D36E965-E325-11CE-BFC1-08002BE10318} registry subkey.

Note Do not exit Registry Editor. You must have this program for the next step.
Step 3: Delete the LowerFilters registry entry

1. In Registry Editor, expand My Computer, and then expand HKEY_LOCAL_MACHINE.
2. Expand SYSTEM, and then expand CurrentControlSet.
3. Expand Control, and then expand Class.
4. Under Class, click {4D36E965-E325-11CE-BFC1-08002BE10318}.
5. In the right pane (topic area), click LowerFilters.

Note An LowerFilters.bak registry entry may also appear. To delete the LowerFilters registry entry, you must click LowerFilters and not LowerFilters.bak.
6. On the Edit menu, click Delete.
7. When you receive the following message, click Yes to confirm the deletion of the LowerFilters registry entry:
Are you sure you want to delete this value?The LowerFilters registry entry is removed from the {4D36E965-E325-11CE-BFC1-08002BE10318} registry subkey.
8. Exit Registry Editor



let me know how it turns out


Mike
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Old 09-15-2008, 10:35 AM   #3 (permalink)
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OS: win 7 32x 64x rtm


Re: DVD not working properly

the dvd laser maybe dirty or burned out
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