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Removable Media Drives Support Forum for removable media; Quantum, Iomega, Sony, HP

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Old 08-02-2008, 12:25 AM   #1 (permalink)
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TSSTcorp CDRW/DVD TSL462D ATA Device

I keep getting the code 10 error device cannot start. I removed and let the system re-install it but the same device error came up. I went online to find solutions and have been unsuccessful.
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Old 08-02-2008, 06:50 AM   #2 (permalink)
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Re: TSSTcorp CDRW/DVD TSL462D ATA Device

Welcome to TSF.

Usually, you don't have to install a driver for CD/DVD drives.
Replace the cable between the drive and the motherboard.
Reinstall the chipset driver.
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Old 08-02-2008, 01:06 PM   #3 (permalink)
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Confused Re: TSSTcorp CDRW/DVD TSL462D ATA Device

This was not a cable replacement problem when I first encountered it.
I have a Dell Optiplex 745 (with the CD drive indicated in the above title), running Vista. I had the Code 10 - cannot start - error message about three to four months ago and was told by a friend that I needed to get to my regedit, locate a specific file there, and delete it to solve this problem.
Apparently Vista has a glitch that prevents the registry to clear this drive's old information to allow the drive to reboot the next time.
I was able to follow my friend's instructions then, but do not have them available now, and I need to do this again, apparently.
Do any of you have the expertise to know this situation in the Vista bag of glitches and know how to fix it?
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Old 08-02-2008, 07:50 PM   #4 (permalink)
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Re: TSSTcorp CDRW/DVD TSL462D ATA Device

Thanks for the replys...I also now remember a while ago I had the same problem and someone did the same thing by going in and deleting but i dont have those instructions either. So if anyone has them that would be great.
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Old 08-02-2008, 09:11 PM   #5 (permalink)
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Re: TSSTcorp CDRW/DVD TSL462D ATA Device

This file will remove the upper and lower filters from the registry: http://www.dougknox.com/xp/utils/XP_CD-DVD-Fix.zip

Last edited by Deleted090308; 08-02-2008 at 09:14 PM.
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Old 08-03-2008, 12:13 AM   #6 (permalink)
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Re: TSSTcorp CDRW/DVD TSL462D ATA Device

thanks for the reply. I downloaded, ran the zip file and rebooted and nothing was fixed so i did it a second time and still nothing happened. I uninstalled and tried to re-install it and it seemed to work for about 5 seconds then it said error again.
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Old 08-03-2008, 12:21 AM   #7 (permalink)
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Re: TSSTcorp CDRW/DVD TSL462D ATA Device

the fix you gave didnt remove the upper filter just lower filter. I found this info on microsoft to do this. http://support.microsoft.com/default.aspx/kb/929461

thanks for helping
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Old 08-03-2008, 12:25 AM   #8 (permalink)
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Re: TSSTcorp CDRW/DVD TSL462D ATA Device

My fault - the file is for XP, and doesn't work with Vista.

Is it working now - after manually deleting the registry entries?
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