[SOLVED] Gateway Driver

SeanSpade · 07-31-2008, 04:57 PM

I have the GM5664 and it is not recognizing my HD DVD Blu Ray Drive at all.
I can't find any drivers online because I do not know the model.
Here is the device name from device manager:

HL-DT-ST BDDVDRW GGC H20N SCSI CDROM Device

Thanks for your help.

MyKobalt · 08-01-2008, 03:29 AM

look on the bottom of the drive itself for the model #. this will save you a lot of headaches.

Houndog777 · 08-01-2008, 01:45 PM

Hi, optical drive drivers are usually installed by the operating system.
You say that the drive is not recognised, yet give details of the drive from Device Manager.
If it shows up in Device Manager, and without any exclamation or question marks beside it's name, then it's being recognised and is installed correctly.

So, what exactly is the problem you are having?
Will it not play discs? Is it flagged in Device Manager?

SeanSpade · 08-03-2008, 04:46 AM

Quote:

Originally Posted by Houndog777

Hi, optical drive drivers are usually installed by the operating system.
You say that the drive is not recognised, yet give details of the drive from Device Manager.
If it shows up in Device Manager, and without any exclamation or question marks beside it's name, then it's being recognised and is installed correctly.

So, what exactly is the problem you are having?
Will it not play discs? Is it flagged in Device Manager?

Exclamation, but I edited the registry and it's fine now.
Mark as solved.

thelt · 08-14-2009, 02:14 PM

Quote:

Originally Posted by Houndog777

Hi, optical drive drivers are usually installed by the operating system.
You say that the drive is not recognised, yet give details of the drive from Device Manager.
If it shows up in Device Manager, and without any exclamation or question marks beside it's name, then it's being recognised and is installed correctly.

So, what exactly is the problem you are having?
Will it not play discs? Is it flagged in Device Manager?

I have the same problem as Seanspade, In device manager there is an exclamation mark in a yellow triangle. When I double click on the device, I get the error message:

Windows cannot start this hardware device because its configuration information (in the registry) is incomplete or damaged. (Code 19)

I am having the same problem with any thumb drive I put in it. Other USB devices work in the same USB ports. I am at a loss at what to do next.

I can insert the thumb drives into my laptop and they all work fine.

If I knew what to edit in the registry I'd try that but I can't find anybody that says what to do. They all said "I edited the registry and now it works". Go figure.

07-31-2008, 04:57 PM	#1 (permalink)
SeanSpade Registered User Join Date: Jun 2008 Location: Connecticut, New Haven County Posts: 135 OS: Home Premium My System	[SOLVED] Gateway Driver I have the GM5664 and it is not recognizing my HD DVD Blu Ray Drive at all. I can't find any drivers online because I do not know the model. Here is the device name from device manager: HL-DT-ST BDDVDRW GGC H20N SCSI CDROM Device Thanks for your help. __________________ "Artists use lies to tell the truth, Politicians use lies to cover it up..."

08-01-2008, 03:29 AM	#2 (permalink)
MyKobalt Registered User Join Date: Feb 2008 Location: Ohio Posts: 270 OS: Windows Vista 64-Bit SP2 My System	Re: Gateway Driver look on the bottom of the drive itself for the model #. this will save you a lot of headaches. __________________ <~~~~~~ Check out my rig

08-01-2008, 01:45 PM	#3 (permalink)
Houndog777 Registered User Join Date: May 2007 Location: Scotland, UK Posts: 2,683 OS: XPpro sp3 My System	Re: Gateway Driver Hi, optical drive drivers are usually installed by the operating system. You say that the drive is not recognised, yet give details of the drive from Device Manager. If it shows up in Device Manager, and without any exclamation or question marks beside it's name, then it's being recognised and is installed correctly. So, what exactly is the problem you are having? Will it not play discs? Is it flagged in Device Manager?