CD DVD ROM Problem

beafeater2001 · 07-01-2008, 03:20 PM

To keep it short, I re installed Vista HP because I had a minor problem and this was the quickest way over it.
Everything worked perfectly for the rest of the evening.

Next day when I booted up my 2 DVDRW Drives were not working.

I have checked everything I can think of and the system tells me they are there and the drivers are up to date but windows still will not recognize them. I just get the message: This device cannot start (code 10)

I think there is a problem with Vista but am ubable to re install again because the drives don't work.
I changed the boot options so that CD ROM became the primary option and set about re installing Vista.

Just after inserting the product key I get a message telling me that the install has been halted and to install instead from within windows..........I can't do that because the drives are not recognized by windows. Catch 22, Stalemate. Tried to contact Microsoft but as usual they won't answer anything without crossing their palm with silver.

Any answers to this problem would be appreciated.

Lead3 · 07-01-2008, 03:35 PM

Hi,
Have a look at this Microsoft article.

http://support.microsoft.com/default.aspx/kb/929461

Paul

beafeater2001 · 07-01-2008, 03:48 PM

Thanks for that Paul. I am very wary of doing anything in the registry though because I know what trouble can be caused by one simple mistake, but if I have to I will go down that route eventually.

TERRY

Lead3 · 07-01-2008, 04:06 PM

Hi Terry,
I know what you mean about the registry but if you back it up before make any changes you should have no problems. Good luck.

Paul

beafeater2001 · 07-02-2008, 10:44 AM

Hi again Paul.

I followed the procedure to backup the registry before doing anything else and then decided to check restore to make sure the backup was there before starting with any registry changes.
This is the message that was flagged up when trying to open system restore.

The filename,directory name, or volume label syntax is incorrect (0x8007007B)
System Restore will now close.

It seems that I cannot open System Restore.

07-01-2008, 03:20 PM	#1 (permalink)
beafeater2001 Registered User Join Date: Jan 2008 Posts: 8 OS: both Xp and Vista	CD DVD ROM Problem To keep it short, I re installed Vista HP because I had a minor problem and this was the quickest way over it. Everything worked perfectly for the rest of the evening. Next day when I booted up my 2 DVDRW Drives were not working. I have checked everything I can think of and the system tells me they are there and the drivers are up to date but windows still will not recognize them. I just get the message: This device cannot start (code 10) I think there is a problem with Vista but am ubable to re install again because the drives don't work. I changed the boot options so that CD ROM became the primary option and set about re installing Vista. Just after inserting the product key I get a message telling me that the install has been halted and to install instead from within windows..........I can't do that because the drives are not recognized by windows. Catch 22, Stalemate. Tried to contact Microsoft but as usual they won't answer anything without crossing their palm with silver. Any answers to this problem would be appreciated.

07-01-2008, 03:35 PM	#2 (permalink)
Lead3 Hardware Tech Team Join Date: Jun 2006 Location: Florida, USA Posts: 890 OS: 98SE,2000,XP SP3,VISTA SP1	Re: CD DVD ROM Problem Hi, Have a look at this Microsoft article. http://support.microsoft.com/default.aspx/kb/929461 Paul __________________

07-01-2008, 03:48 PM	#3 (permalink)
beafeater2001 Registered User Join Date: Jan 2008 Posts: 8 OS: both Xp and Vista	Re: CD DVD ROM Problem Thanks for that Paul. I am very wary of doing anything in the registry though because I know what trouble can be caused by one simple mistake, but if I have to I will go down that route eventually. TERRY

07-01-2008, 04:06 PM	#4 (permalink)
Lead3 Hardware Tech Team Join Date: Jun 2006 Location: Florida, USA Posts: 890 OS: 98SE,2000,XP SP3,VISTA SP1	Re: CD DVD ROM Problem Hi Terry, I know what you mean about the registry but if you back it up before make any changes you should have no problems. Good luck. Paul __________________

07-02-2008, 10:44 AM	#5 (permalink)
beafeater2001 Registered User Join Date: Jan 2008 Posts: 8 OS: both Xp and Vista	Re: CD DVD ROM Problem Hi again Paul. I followed the procedure to backup the registry before doing anything else and then decided to check restore to make sure the backup was there before starting with any registry changes. This is the message that was flagged up when trying to open system restore. The filename,directory name, or volume label syntax is incorrect (0x8007007B) System Restore will now close. It seems that I cannot open System Restore.