dvd rw installation problems

andyf667 · 05-06-2008, 05:32 PM

Our Dell XPS's (running XP) old dvd rw died a couple of months ago. I finally purchased a replacement (Samsung 'Writemaster) and when I install it and reboot, neither the existing CD Rw drive nor the new DVD Rw drive is recognized by the computer. Both have power and can be opened/closed. This came with no driver. When I disconnected (EIDE cable connections) the DVD RW, the CD RW was back.
I am strictly novice. Any help would be appreciated.

**simpswr** · 05-06-2008, 05:49 PM

Hello and welcome to the forum

Take a look at the jumpers on the old drive and compare to the jumpers on the new one . . Both drives cannot be jumpered as Master or Slave . .

andyf667 · 05-06-2008, 07:43 PM

Quote:

Originally Posted by simpswr

Hello and welcome to the forum

Take a look at the jumpers on the old drive and compare to the jumpers on the new one . . Both drives cannot be jumpered as Master or Slave . .

Oddly (or maybe not), the original did not have a jumper cable. Just had the EIDE cable. One connected to the top drive (CD-RW) then daisy-chained to the lower drive (DVD-RW).

**simpswr** · 05-06-2008, 08:05 PM

Look at the photo again . . it is not a cable . . it is a little jumper that you move to select Master, Slave or Cable Select ( system decides )

andyf667 · 05-07-2008, 05:14 AM

Quote:

Originally Posted by simpswr

Look at the photo again . . it is not a cable . . it is a little jumper that you move to select Master, Slave or Cable Select ( system decides )

Hurray! Thank you so much. I am finally back up and running.

05-06-2008, 05:32 PM	#1 (permalink)
andyf667 Registered User Join Date: May 2008 Posts: 3 OS: xp	dvd rw installation problems Our Dell XPS's (running XP) old dvd rw died a couple of months ago. I finally purchased a replacement (Samsung 'Writemaster) and when I install it and reboot, neither the existing CD Rw drive nor the new DVD Rw drive is recognized by the computer. Both have power and can be opened/closed. This came with no driver. When I disconnected (EIDE cable connections) the DVD RW, the CD RW was back. I am strictly novice. Any help would be appreciated.

05-06-2008, 05:49 PM	#2 (permalink)
simpswr Mentor Hardware Team Join Date: May 2007 Location: Houston, Texas Posts: 3,487 OS: XP, Vista	Re: dvd rw installation problems Hello and welcome to the forum Take a look at the jumpers on the old drive and compare to the jumpers on the new one . . Both drives cannot be jumpered as Master or Slave . . __________________ Rich MemTest86 \| BIOS \| BenchTest \| Spyware Cleaning \| How to Post a Screen shot \| PC running slow Last edited by simpswr : 05-06-2008 at 05:51 PM.

05-06-2008, 08:05 PM	#4 (permalink)
simpswr Mentor Hardware Team Join Date: May 2007 Location: Houston, Texas Posts: 3,487 OS: XP, Vista	Re: dvd rw installation problems Look at the photo again . . it is not a cable . . it is a little jumper that you move to select Master, Slave or Cable Select ( system decides ) __________________ Rich MemTest86 \| BIOS \| BenchTest \| Spyware Cleaning \| How to Post a Screen shot \| PC running slow