dcruzer

OS: XP home with SP2

I have a Sony DVD RW DRU-530A. I can burn DVD's with data using Record Now! or Nero. (The idea is that I am making copies of important files for backup.)

However, when I insert the DVD disk into the drive, the operating system does not see the disk. If I take the same DVD disk into my Dell laptop, it comes up just fine.

I have added InCD to my computer, but no luck.

I have not touched the hardware.

Any ideas? http://www.techsupportforum.com/imag...ies/1-sigh.gif


Thanks

-dcruzer

dai

try removing the upper and lower filters
scroll down to how here
http://support.microsoft.com/?scid=k...060&x=12&y=13#
check for a firmware update for the drive

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dcruzer

Thanks Dai for replying.

I HAVE FIXED THE PROBLEM. http://www.techsupportforum.com/imag...lies/1-eek.gif


I installed Nero from the installation disk and added in everything on the disk. I checked for updates on the Nero site and installed the update for InCD.

Everything now works as it should. That is, I can create DVD's with just data files and these DVD's ware recognized by the Windows XP.

Anyone else suffering from this problem, might want to try removing any CD/DVD burning software and then reinstall it, including everything on the CD. My guess is these actions will clean up issues like the one the Dai mentioned.

-Dave

dai

i thought they had scrapped incd after all the problems it caused

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dcruzer

Dunno. I have a fairly old version of Nero/InCD and the system is relatively old, too. I think that uninstalling and reinstalling any package would have worked, but I'm not about to test that theory.http://www.techsupportforum.com/imag...es/1-smile.gif


-d2

dai

i just checked my nero 8 cannot see it listed

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