DVD/CD ROM drive not recognized

the munk · 03-31-2008, 10:19 PM

I have a Toshiba Satellite A75-S226 runnin Windows XP. It's not reading the DVD/CD ROM drive I have installed in it. The drive does not appear in the device manager or in BIOS. When it's inserted, it lights up. The drive lights up and spins when I put a disc in, but it does not read it.

Any help would be appreciated. Thanks!

**Deleted090308** · 04-01-2008, 12:12 AM

Welcome to TSF.

I'm not sure I understand this 100%.

Have you installed a new internal DVD drive?
If so - did you have the same problem with the old drive?
Could be a loose connection. Take the drive out - then put it back.

Or - is it an external USB drive?
If so - try another USB cable.

the munk · 04-01-2008, 12:46 PM

Sorry. It's the one that came with the computer. It was always in there. Just stopped working.

**Deleted090308** · 04-01-2008, 02:30 PM

Since it's absent in BIOS, the data connection between the drive and the motherboard must be loose.
Take the drive out >> put it back.

03-31-2008, 10:19 PM	#1 (permalink)
the munk Registered User Join Date: Mar 2008 Posts: 2 OS: windows XP SP2	DVD/CD ROM drive not recognized I have a Toshiba Satellite A75-S226 runnin Windows XP. It's not reading the DVD/CD ROM drive I have installed in it. The drive does not appear in the device manager or in BIOS. When it's inserted, it lights up. The drive lights up and spins when I put a disc in, but it does not read it. Any help would be appreciated. Thanks!

04-01-2008, 12:12 AM	#2 (permalink)
Deleted090308 Not... Join Date: Jan 2007 Posts: 22,277 OS: Xp	Re: DVD/CD ROM drive not recognized Welcome to TSF. I'm not sure I understand this 100%. Have you installed a new internal DVD drive? If so - did you have the same problem with the old drive? Could be a loose connection. Take the drive out - then put it back. Or - is it an external USB drive? If so - try another USB cable.

04-01-2008, 12:46 PM	#3 (permalink)
the munk Registered User Join Date: Mar 2008 Posts: 2 OS: windows XP SP2	Re: DVD/CD ROM drive not recognized Sorry. It's the one that came with the computer. It was always in there. Just stopped working.

04-01-2008, 02:30 PM	#4 (permalink)
Deleted090308 Not... Join Date: Jan 2007 Posts: 22,277 OS: Xp	Re: DVD/CD ROM drive not recognized Since it's absent in BIOS, the data connection between the drive and the motherboard must be loose. Take the drive out >> put it back.