Computer Not Reading CDs/DVD's

Martin Villard · 03-31-2008, 02:09 PM

I have a Sony Vaio 2004 model-its fairly contempory etc. It has CD and DVD rewrite. I rarely use those drives/functions at all, but up til a few weeks ago I could put in a DVD or CD and it would recognize it, and I would choose from the different media types to play/view or listen to CD/DVD. Now all of a sudden I put in a CD or DVD to either drive and no pop-up options come up. So it won't recognize the CD/DVD. I cannot listen or view. I have re-booted etc. Any ideas!! THANKS!!

**Deleted090308** · 03-31-2008, 02:38 PM

Welcome to TSF.

Can you see the CD drive in "My computer"?
If not - remove the upper and lower filters.

Instructions: http://support.microsoft.com/kb/314060

(this thread is a double >>> http://www.techsupportforum.com/hard...d-s-dvd-s.html)

03-31-2008, 02:09 PM	#1 (permalink)
Martin Villard Registered User Join Date: Mar 2008 Posts: 2 OS: xp	Computer Not Reading CDs/DVD's I have a Sony Vaio 2004 model-its fairly contempory etc. It has CD and DVD rewrite. I rarely use those drives/functions at all, but up til a few weeks ago I could put in a DVD or CD and it would recognize it, and I would choose from the different media types to play/view or listen to CD/DVD. Now all of a sudden I put in a CD or DVD to either drive and no pop-up options come up. So it won't recognize the CD/DVD. I cannot listen or view. I have re-booted etc. Any ideas!! THANKS!!

03-31-2008, 02:38 PM	#2 (permalink)
Deleted090308 Not... Join Date: Jan 2007 Posts: 22,277 OS: Xp	Re: Computer Not Reading CDs/DVD's Welcome to TSF. Can you see the CD drive in "My computer"? If not - remove the upper and lower filters. Instructions: http://support.microsoft.com/kb/314060 (this thread is a double >>> http://www.techsupportforum.com/hard...d-s-dvd-s.html)