CD/DVD Not reading/recognizing in Vista

johndy · 03-27-2008, 03:11 PM

Hello there,

When I insert a cd/dvd into my disk drive, i'd get a few blinking lights and then it stops. When I go to my computer and access the cd/dvd my drive will open and say please insert disc.

I've tried booting up from the disc but nothing happens. I also checked to see if the drivers were all messed up but it says the device is working properly. I've also deleted the upper and lower filters yet the problem still remain.

This problem just came out of nowhere and i'm really needing some serious help.

Thank you in advance.

>JOHNDY

dai · 03-27-2008, 05:38 PM

in the device manager right click on the drive and choose uninstall
then right click again and scan for hardware changes
check for a firmware update for the drive
uninstall and reinstall your burning software

johndy · 03-28-2008, 02:02 AM

Thanks for the tip. Here are the results... My cd-rom drive now works but the CD/DVD drive is still not working. Any help would be greatly appreciated.

dai · 03-28-2008, 02:17 AM

check the cable is secure into the back of the drive
try a new cable
clean the laser
try a different brand of disks
try the drive in another computer to check it is not the actual drive that has gone

03-27-2008, 03:11 PM	#1 (permalink)
johndy Registered User Join Date: Mar 2008 Posts: 2 OS: Vista Ultimate	CD/DVD Not reading/recognizing in Vista Hello there, When I insert a cd/dvd into my disk drive, i'd get a few blinking lights and then it stops. When I go to my computer and access the cd/dvd my drive will open and say please insert disc. I've tried booting up from the disc but nothing happens. I also checked to see if the drivers were all messed up but it says the device is working properly. I've also deleted the upper and lower filters yet the problem still remain. This problem just came out of nowhere and i'm really needing some serious help. Thank you in advance. >JOHNDY

03-27-2008, 05:38 PM	#2 (permalink)
dai Manager, Hardware Forums Join Date: Jul 2004 Location: west australia Posts: 56,588 OS: win 7 32x 64x rtm	Re: CD/DVD Not reading/recognizing in Vista in the device manager right click on the drive and choose uninstall then right click again and scan for hardware changes check for a firmware update for the drive uninstall and reinstall your burning software __________________ Last edited by dai; 03-27-2008 at 05:40 PM.

03-28-2008, 02:02 AM	#3 (permalink)
johndy Registered User Join Date: Mar 2008 Posts: 2 OS: Vista Ultimate	Re: CD/DVD Not reading/recognizing in Vista Thanks for the tip. Here are the results... My cd-rom drive now works but the CD/DVD drive is still not working. Any help would be greatly appreciated.

03-28-2008, 02:17 AM	#4 (permalink)
dai Manager, Hardware Forums Join Date: Jul 2004 Location: west australia Posts: 56,588 OS: win 7 32x 64x rtm	Re: CD/DVD Not reading/recognizing in Vista check the cable is secure into the back of the drive try a new cable clean the laser try a different brand of disks try the drive in another computer to check it is not the actual drive that has gone __________________