DVD/CD-ROM Not Present

rzke80 · 03-27-2008, 11:27 AM

Dell XPS210 running Vista with TSST (Samsung) TS-L630 R/RW DVD

The drive appears to working (spins up and shows activity). The drive appears as the F drive under my computer. In Device Manager there is no section for DVD or CD-ROM let alone this specific device. Initial

attempts were system restore back to early February as it has been serval months since I last used the drive. Since then I have verified the drive exist and is enabled in BIOS, deleted the upper & lower filters in the registery, checked and reseated cables on the drive side and mother board side. Any suggestions?

**Placehold** · 03-28-2008, 04:02 PM

Hello rzke80

Welcome to TSF

In Device Manager you should locate the the drive assuming its installed correctly under the DVD/CD-Rom Drives

now check whats installed

1. Start\computer\(Device)
2. Right click and select properties
3. Under hardware tab select the CD-Rom and click properties
4. Then select drivers
5. Update drivers and make sure that its installed correctly then reboot and check to see if its visible

regards

Craig

dai · 03-28-2008, 04:31 PM

try a new 80 wire ide cable on it,the drivers are part of windows

rzke80 · 03-29-2008, 09:48 AM

The device is not present so I couldn't do as you recommended,see screen shot attachments. It used to show up as Drive F on computer but now it has disappeared from there again. Last time this happened I found filters in the registery. Removing them restored it as the F drive. I checked them today and they are not compromised since I last fixed them on Friday. I tried system restore back to Friday but that did nothing to help.

03-27-2008, 11:27 AM	#1 (permalink)
rzke80 Registered User Join Date: Mar 2008 Posts: 2 OS: Vista	DVD/CD-ROM Not Present Dell XPS210 running Vista with TSST (Samsung) TS-L630 R/RW DVD The drive appears to working (spins up and shows activity). The drive appears as the F drive under my computer. In Device Manager there is no section for DVD or CD-ROM let alone this specific device. Initial attempts were system restore back to early February as it has been serval months since I last used the drive. Since then I have verified the drive exist and is enabled in BIOS, deleted the upper & lower filters in the registery, checked and reseated cables on the drive side and mother board side. Any suggestions?

03-28-2008, 04:02 PM	#2 (permalink)
Placehold Mentor, Microsoft Support Join Date: Mar 2008 Posts: 871 OS: Vista home Premium My System Blog Entries: 1	Re: DVD/CD-ROM Not Present Hello rzke80 Welcome to TSF In Device Manager you should locate the the drive assuming its installed correctly under the DVD/CD-Rom Drives now check whats installed 1. Start\computer\(Device) 2. Right click and select properties 3. Under hardware tab select the CD-Rom and click properties 4. Then select drivers 5. Update drivers and make sure that its installed correctly then reboot and check to see if its visible regards Craig __________________ *How To Disable Mobsync*

03-28-2008, 04:31 PM	#3 (permalink)
dai Manager, Hardware Forums Join Date: Jul 2004 Location: west australia Posts: 56,753 OS: win 7 32x 64x rtm	Re: DVD/CD-ROM Not Present try a new 80 wire ide cable on it,the drivers are part of windows __________________