ACER LANScope

David Gilmore · 01-24-2008, 02:21 PM

Somehow ACER has locked my removable data devices. I'm unable to access storage devices thru my USB ports. My printer works thru the USB port but no storage devices. I've had the computer almost a year and don't know if this is something that came with it. I hope you have some information related to this problem.

Dave

**sobeit** · 01-24-2008, 04:38 PM

when you click on a storage device, exactly what error message do you get?

David Gilmore · 01-24-2008, 04:54 PM

Quote:

Originally Posted by sobeit666

when you click on a storage device, exactly what error message do you get?

Administrator has restricted this computer to access USB/1394 mass storage device.

Bernie Martin · 02-14-2008, 04:27 PM

I am having the same problem that David has???? All of a sudden an "Administrator" has prohibited access to CD/DVD Rom Drives and the same for USB/1394 Mass Storage Devices???
Only computer I've had, it's not networked and suddenly this happened???
HELP!!!!!

muddyman · 04-14-2008, 03:56 PM

Yep I'm having the same problem ,somwhere from left field, this message "the admin.... you know the rest.. I'm the Admin i know i didn't do it. what gives.

ellejohn · 10-13-2008, 08:30 AM

I am also getting this problem can any one help please?

Neil Rankin · 01-15-2009, 09:05 PM

I am not sure if this is where I place my story.
I am getting a response saying
Administrator has restricted this computer to access USB/1394 mass storage devices.

I am the only person using this computer. Can you help me please?

ellejohn · 01-16-2009, 02:04 AM

Hi Neil i took this reply from another website A function called Acer Lanscope had an icon on the bottom line. This offers the information that USB storage devices, Cds, DVDs etc were all 'locked'. I could find no way of accessing this program to change the settings so uninstalled the function via Add or Remove programs option in Control Panel.

I had to do this to my computer and it worked good luck!"

markus96910 · 11-02-2009, 05:33 PM

Hello; i got the same error/message and did the following:

-Control Panel
-Add/Remove Programs
-Remove the ACerLanscope program and ACer-eLock programs.
-Rebooted my PC.

I don't have the problem anymore.

I don't know why they make our lives miserable!

01-24-2008, 02:21 PM	#1 (permalink)
David Gilmore Registered User Join Date: Jan 2008 Posts: 2 OS: XP	ACER LANScope Somehow ACER has locked my removable data devices. I'm unable to access storage devices thru my USB ports. My printer works thru the USB port but no storage devices. I've had the computer almost a year and don't know if this is something that came with it. I hope you have some information related to this problem. Dave

01-24-2008, 04:38 PM	#2 (permalink)
sobeit TSF Enthusiast Join Date: Nov 2007 Location: NEAR Posts: 7,433 OS: windows/linux	Re: ACER LANScope when you click on a storage device, exactly what error message do you get? __________________ there's been global warming since the ice age

02-14-2008, 04:27 PM	#4 (permalink)
Bernie Martin Registered User Join Date: Feb 2008 Posts: 3 OS: xp	Re: ACER LANScope I am having the same problem that David has???? All of a sudden an "Administrator" has prohibited access to CD/DVD Rom Drives and the same for USB/1394 Mass Storage Devices??? Only computer I've had, it's not networked and suddenly this happened??? HELP!!!!!

04-14-2008, 03:56 PM	#5 (permalink)
muddyman Registered User Join Date: Apr 2008 Posts: 1 OS: xp pro sp2	Re: ACER LANScope Yep I'm having the same problem ,somwhere from left field, this message "the admin.... you know the rest.. I'm the Admin i know i didn't do it. what gives.

10-13-2008, 08:30 AM	#6 (permalink)
ellejohn Registered User Join Date: Oct 2008 Posts: 2 OS: XP	Re: ACER LANScope I am also getting this problem can any one help please?

01-15-2009, 09:05 PM	#7 (permalink)
Neil Rankin Registered User Join Date: Jan 2009 Posts: 1 OS: windows XP service pack 3	Re: ACER LANScope I am not sure if this is where I place my story. I am getting a response saying Administrator has restricted this computer to access USB/1394 mass storage devices. I am the only person using this computer. Can you help me please?

01-16-2009, 02:04 AM	#8 (permalink)
ellejohn Registered User Join Date: Oct 2008 Posts: 2 OS: XP	Re: ACER LANScope Hi Neil i took this reply from another website A function called Acer Lanscope had an icon on the bottom line. This offers the information that USB storage devices, Cds, DVDs etc were all 'locked'. I could find no way of accessing this program to change the settings so uninstalled the function via Add or Remove programs option in Control Panel. I had to do this to my computer and it worked good luck!"

11-02-2009, 05:33 PM	#9 (permalink)
markus96910 Registered User Join Date: Nov 2009 Posts: 1 OS: xp	Re: ACER LANScope Hello; i got the same error/message and did the following: -Control Panel -Add/Remove Programs -Remove the ACerLanscope program and ACer-eLock programs. -Rebooted my PC. I don't have the problem anymore. I don't know why they make our lives miserable!