DVD/CD Drive not reading data CDs [Moved from XP]

Indy Magnoli · 01-01-2008, 03:24 PM

My DVD/CD writer drive is not reading data CDs. It can read/play/burn DVDs just fine and can play music CDs (not MP3 CDs, but real music CDs). I have looked in my control panel and there doesn't seem to be any driver conflicts (no little exclamation points). When I put a data CD into the drive, the reading light goes on and stays on. If I try to read a CD with MP3s on it, the drive recognizes the presence of a disk but says it has 0 free space and 0 files on it. What's going on?

Kind regards,
Magnoli

chauffeur2 · 01-01-2008, 10:09 PM

Hello Magnoli, Welcome to TSF!

Try this workaround for Non- responsive CD/DVD’s; it requires modifying The Registry.

Warning: Serious problems might occur if you modify the registry incorrectly by using Registry Editor or by using another method. These problems might require that you reinstall your operating system. Microsoft cannot guarantee that these problems can be solved. Modify the registry at your own risk.

Note: If you had installed multiple CD-writing software products on your computer, you need to uninstall the software products before you remove the registry keys.

Remove the Registry Entry

1: Click Start > Run > in the box type regedit > OK.

2: Locate and then click the following registry subkey:
HKEY_LOCAL_MACHINE/System/CurrentControlSet/Control/Class/{4d36e965-e325-11ce-bfc1-08002be10318}

3: On the File menu, click Export.

4: In the File name box, type savedkey, and then click Save.

5: Click the REG_MULTI_SZ data type UpperFilters > click Delete on the Edit menu > Yes.

6: Click the REG_MULTI_SZ data type LowerFilters > click Delete on the Edit menu > Yes.

7: Quit Registry Editor, and then restart the computer.

Upon rebooting, all should be 'normal'.

Give this a try and post back with the results.

Kind Regards,

Indy Magnoli · 01-02-2008, 02:59 PM

Thanks for your help! There was no UpperFilter listed, but I deleted the LowerFilter and rebooted. The drive doesn't have the reading light locked on when I insert a data CD (so that's a change), but it still isn't seeing any data on the disk.

Kind regards,
Magnoli

Indy Magnoli · 01-20-2008, 02:07 PM

bump... still can't get it to work. Ideas?

-Magnoli

chauffeur2 · 01-20-2008, 07:09 PM

Ill move you to our Hardware section and let the Techs there have a look for you.

Indy Magnoli · 01-20-2008, 07:21 PM

Thanks!

-Magnoli

**bhahar84** · 01-22-2008, 11:56 PM

Hi Indy Magnoli!!

Welcome to TSF

Can you try to check several things first, whether:

1. Your cd/dvd drive detected in BIOS?

2. Your cd/dvd drive is listed under Device Manager?

Then, it is detected, is there any error code? Post back here so that I can guide you further

sangram · 02-22-2008, 01:42 AM

hey guys I have a wierd prob....thing is, it takes me about half an hour to burn a dvd with nero 7, using lg gsa h55n...can anyone suggest a remedy???

**bhahar84** · 02-22-2008, 06:42 AM

Hi sangram!

It is advisable for you to create a now thread on your own, rather than posting on others. This might cause a confusion as the other user also might check out this thread.

01-01-2008, 03:24 PM	#1 (permalink)
Indy Magnoli Registered User Join Date: Jan 2008 Posts: 4 OS: WinXP	DVD/CD Drive not reading data CDs [Moved from XP] My DVD/CD writer drive is not reading data CDs. It can read/play/burn DVDs just fine and can play music CDs (not MP3 CDs, but real music CDs). I have looked in my control panel and there doesn't seem to be any driver conflicts (no little exclamation points). When I put a data CD into the drive, the reading light goes on and stays on. If I try to read a CD with MP3s on it, the drive recognizes the presence of a disk but says it has 0 free space and 0 files on it. What's going on? Kind regards, Magnoli

01-01-2008, 10:09 PM	#2 (permalink)
chauffeur2 Manager Emeritus Join Date: Feb 2006 Location: Adelaide, South Australia Posts: 10,180 OS: Xp Sp3 with all updates + Vista™ Ultimate SP1. My System	Re: DVD/CD Drive not reading data CDs Hello Magnoli, Welcome to TSF! Try this workaround for Non- responsive CD/DVD’s; it requires modifying The Registry. Warning: Serious problems might occur if you modify the registry incorrectly by using Registry Editor or by using another method. These problems might require that you reinstall your operating system. Microsoft cannot guarantee that these problems can be solved. Modify the registry at your own risk. Note: If you had installed multiple CD-writing software products on your computer, you need to uninstall the software products before you remove the registry keys. Remove the Registry Entry 1: Click Start > Run > in the box type regedit > OK. 2: Locate and then click the following registry subkey: HKEY_LOCAL_MACHINE/System/CurrentControlSet/Control/Class/{4d36e965-e325-11ce-bfc1-08002be10318} 3: On the File menu, click Export. 4: In the File name box, type savedkey, and then click Save. 5: Click the REG_MULTI_SZ data type UpperFilters > click Delete on the Edit menu > Yes. 6: Click the REG_MULTI_SZ data type LowerFilters > click Delete on the Edit menu > Yes. 7: Quit Registry Editor, and then restart the computer. Upon rebooting, all should be 'normal'. Give this a try and post back with the results. Kind Regards, __________________ Dave T. Submit New Articles If it works, Don't fix it! Especially if Bill Gates had anything to do with it!!

01-02-2008, 02:59 PM	#3 (permalink)
Indy Magnoli Registered User Join Date: Jan 2008 Posts: 4 OS: WinXP	Re: DVD/CD Drive not reading data CDs Thanks for your help! There was no UpperFilter listed, but I deleted the LowerFilter and rebooted. The drive doesn't have the reading light locked on when I insert a data CD (so that's a change), but it still isn't seeing any data on the disk. Kind regards, Magnoli

01-20-2008, 02:07 PM	#4 (permalink)
Indy Magnoli Registered User Join Date: Jan 2008 Posts: 4 OS: WinXP	Re: DVD/CD Drive not reading data CDs bump... still can't get it to work. Ideas? -Magnoli

01-20-2008, 07:09 PM	#5 (permalink)
chauffeur2 Manager Emeritus Join Date: Feb 2006 Location: Adelaide, South Australia Posts: 10,180 OS: Xp Sp3 with all updates + Vista™ Ultimate SP1. My System	Re: DVD/CD Drive not reading data CDs Ill move you to our Hardware section and let the Techs there have a look for you. __________________ Dave T. Submit New Articles If it works, Don't fix it! Especially if Bill Gates had anything to do with it!!

01-20-2008, 07:21 PM	#6 (permalink)
Indy Magnoli Registered User Join Date: Jan 2008 Posts: 4 OS: WinXP	Re: DVD/CD Drive not reading data CDs [Moved from XP] Thanks! -Magnoli

01-22-2008, 11:56 PM	#7 (permalink)
bhahar84 TSF Enthusiast Join Date: Jan 2008 Location: Malaysia Posts: 1,386 OS: Windows XP SP2, Vista Ultimate My System	Re: DVD/CD Drive not reading data CDs [Moved from XP] Hi Indy Magnoli!! Welcome to TSF Can you try to check several things first, whether: 1. Your cd/dvd drive detected in BIOS? 2. Your cd/dvd drive is listed under Device Manager? Then, it is detected, is there any error code? Post back here so that I can guide you further __________________ .:CPU-Z::Power Supply::Recuva::Unlocker::SensorsView::PSU Calculator::Everest:.[/center]

02-22-2008, 01:42 AM	#8 (permalink)
sangram Registered User Join Date: Feb 2008 Posts: 1 OS: winXP sp2	Re: DVD/CD Drive not reading data CDs [Moved from XP] hey guys I have a wierd prob....thing is, it takes me about half an hour to burn a dvd with nero 7, using lg gsa h55n...can anyone suggest a remedy???

02-22-2008, 06:42 AM	#9 (permalink)
bhahar84 TSF Enthusiast Join Date: Jan 2008 Location: Malaysia Posts: 1,386 OS: Windows XP SP2, Vista Ultimate My System	Re: DVD/CD Drive not reading data CDs [Moved from XP] Hi sangram! It is advisable for you to create a now thread on your own, rather than posting on others. This might cause a confusion as the other user also might check out this thread. __________________ .:CPU-Z::Power Supply::Recuva::Unlocker::SensorsView::PSU Calculator::Everest:.[/center]