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| Removable Media Drives Support Forum for removable media; Quantum, Iomega, Sony, HP |
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LinkBack | Thread Tools |
11-20-2007, 05:23 PM
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#1 (permalink) | |
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Registered User
Join Date: May 2007
Location: USA
Posts: 14
OS: Windows XP
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DVD/CD Drive help
Hi, I need help with my DVD/CD-ROM drive (HP DVD Writer 400c). It doesn't seem to work at all, when I put a disk in nothing pops up. Initially all I couldn't do was burn a DVD, but now I can't even read a simple CD.
In the Computer Management console it has a little yellow exclamation point next to it and says: Quote:
The computer is Windows XP Media Center Edition, Version 2002 Service Pack 2. The CD drive is an internal drive, driver date 7/1/2001, driver version 5.1.2535.0, and under Driver Details it has the following files: C:\WINDOWS\system32\drivers\AFS2K.sys C:\WINDOWS\system32\DRIVERS\cdrom.sys C:\WINDOWS\system32\drivers\drvmcdb.sys C:\WINDOWS\SYSTEM32\DRIVERS\GEARAspiWDM.sys C:\WINDOWS\system32\DRIVERS\imapi.sys C:\WINDOWS\system32\drivers\pfc.sys C:\WINDOWS\System32\DRIVERS\PxHelp20.sys C:\WINDOWS\system32\DRIVERS\redbook.sys C:\WINDOWS\system32\drivers\sscdbhk5.sys C:\WINDOWS\system32\storprop.dll How should I fix this? Thanks in advance! 
Last edited by k0shyX; 11-20-2007 at 05:29 PM. |
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12-19-2007, 03:22 PM
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#3 (permalink) |
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Registered User
Join Date: May 2007
Location: USA
Posts: 14
OS: Windows XP
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Re: DVD/CD Drive help
Hey srry it took so long, when I unistalled it and tried reinstalling it the Add Hardware dialog said this
Windows cannot start this hardware device because its configuration information (in the registry) is incomplete or damaged. (Code 19) How do I fix this? |
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