my dvd\cd rewitable doesnt read cds or dvds any more????

ben_buckendahl · 10-12-2007, 10:43 PM

my cd\dvd rewritable disk drive doesnt work at all! its doesnt read or write both cds and dvds anymore, can anyone help me out????

i dont know alot about it sorry, its a ASUS on an xp home edition computer.

i dont think its broken, im sure that its filled with bugs. does anyone know of a tool thats will kill these bugs????

what should i do?????

thanks

chauffeur2 · 10-12-2007, 10:46 PM

Hi Ben, WEelcome to TSF!

You mention 'bugs', do you mean spyware/malware?

Post back please.

Kind Regards,

ben_buckendahl · 10-12-2007, 11:43 PM

thanks!

um yes i think so.

dai · 10-13-2007, 12:10 AM

remove the upper and lower filters
scroll down to how here
http://support.microsoft.com/default...b;EN-US;314060

ben_buckendahl · 10-13-2007, 03:32 AM

thanks heaps!

im doing what i was told by that link, hope it works.

ill get back to you guys if it worked or not.

anymore help would be awsome

ben_buckendahl · 10-13-2007, 03:53 AM

i did what that link above told me 2 do, but it didnt work.

thanks heaps tho, i have removed the UpperFilters registry entry and the LowerFilters registry entry. is this bad?????? this is what the link told me 2 do

dai · 10-13-2007, 05:46 AM

no you did it correctly
in the device manager uninstall the drive and reboot
then check it again

ben_buckendahl · 10-13-2007, 02:54 PM

Step 4: Restart the computer
If a CD recording program no longer works after you restart the computer, you must reinstall the CD recording program.

were do i find this "cd recording program"??????

i copy and pasted the above off of tha micrisoft link

dai · 10-13-2007, 04:14 PM

what program are you using to burn disks

ben_buckendahl · 10-13-2007, 05:14 PM

windows media player

dai · 10-13-2007, 05:22 PM

did you uninstall the drive and reboot yet
the next step would be to uninstall your burning software,but you do not have any to uninstall so that's not the problem
this free one will be ok when you get it working again
http://www.download.com/DeepBurner-F...-10527371.html

ben_buckendahl · 10-13-2007, 06:58 PM

ok cool thanks, does anyone know of a good free registry tool that might fix my problem??????

dai · 10-13-2007, 07:03 PM

you still have not said if you uninstalled the drive and rebooted

ben_buckendahl · 10-13-2007, 07:37 PM

i restarted my pc after i removed the UpperFilters registry entry and the LowerFilters registry.

what drive am i ment to unistall???? sorry im a real noob

dai · 10-13-2007, 08:25 PM

where it is listed in the cevice manager right click on it and choose uninstall
then reboot

chauffeur2 · 10-13-2007, 08:25 PM

Hi Ben,

You need to go into the Device Manager and 'uninstall' the CD/DVD Drive/s, and reboot the computer so that Windows® can 'recognise' them and reinstall them on the reboot.

Kind Regards,

ben_buckendahl · 10-13-2007, 08:34 PM

ok, where is the divice manager??? do you meen add or romove programs????

what would these drives have as names????

sorry for mucking u guys round

dai · 10-13-2007, 08:39 PM

in the device manager if you cannot see it in there check that you can see it in the bios

ben_buckendahl · 10-13-2007, 08:40 PM

what are bios????

chauffeur2 · 10-13-2007, 08:46 PM

Hi Ben, To find the Device Manager, do this...

Right Click the My Computer Desktop Icon > Properties > Hardware > Device Manager > View > show hidden devices.

Now you will need to expand the item DVD/CD-ROM Devices > Right click all CD/DVD's > uninstall > OK > OK.

While you are in the Device Manager, please scroll down and let us know if there are any Red X's or Yellow ! marks next to anything listed.

Make a note of them and report back here with which ones. (If any)

Close out of the Device Manager and reboot the computer.

Adding to what dai has said, we'll look into the BIOS after you complete this task.

Regards,

10-12-2007, 10:43 PM	#1 (permalink)
ben_buckendahl Registered User Join Date: Oct 2007 Posts: 21 OS: xp home	my dvd\cd rewitable doesnt read cds or dvds any more???? my cd\dvd rewritable disk drive doesnt work at all! its doesnt read or write both cds and dvds anymore, can anyone help me out???? i dont know alot about it sorry, its a ASUS on an xp home edition computer. i dont think its broken, im sure that its filled with bugs. does anyone know of a tool thats will kill these bugs???? what should i do????? thanks

10-12-2007, 10:46 PM	#2 (permalink)
chauffeur2 Manager Emeritus Join Date: Feb 2006 Location: Adelaide, South Australia Posts: 10,180 OS: Xp Sp3 with all updates + Vista™ Ultimate SP1. My System	Re: my dvd\cd rewitable doesnt read cds or dvds any more???? Hi Ben, WEelcome to TSF! You mention 'bugs', do you mean spyware/malware? Post back please. Kind Regards, __________________ Dave T. Submit New Articles If it works, Don't fix it! Especially if Bill Gates had anything to do with it!!

10-12-2007, 11:43 PM	#3 (permalink)
ben_buckendahl Registered User Join Date: Oct 2007 Posts: 21 OS: xp home	Re: my dvd\cd rewitable doesnt read cds or dvds any more???? thanks! um yes i think so.

10-13-2007, 12:10 AM	#4 (permalink)
dai Manager, Hardware Forums Join Date: Jul 2004 Location: west australia Posts: 56,732 OS: win 7 32x 64x rtm	Re: my dvd\cd rewitable doesnt read cds or dvds any more???? remove the upper and lower filters scroll down to how here http://support.microsoft.com/default...b;EN-US;314060 __________________

10-13-2007, 03:32 AM	#5 (permalink)
ben_buckendahl Registered User Join Date: Oct 2007 Posts: 21 OS: xp home	Re: my dvd\cd rewitable doesnt read cds or dvds any more???? thanks heaps! im doing what i was told by that link, hope it works. ill get back to you guys if it worked or not. anymore help would be awsome

10-13-2007, 03:53 AM	#6 (permalink)
ben_buckendahl Registered User Join Date: Oct 2007 Posts: 21 OS: xp home	Re: my dvd\cd rewitable doesnt read cds or dvds any more???? i did what that link above told me 2 do, but it didnt work. thanks heaps tho, i have removed the UpperFilters registry entry and the LowerFilters registry entry. is this bad?????? this is what the link told me 2 do

10-13-2007, 05:46 AM	#7 (permalink)
dai Manager, Hardware Forums Join Date: Jul 2004 Location: west australia Posts: 56,732 OS: win 7 32x 64x rtm	Re: my dvd\cd rewitable doesnt read cds or dvds any more???? no you did it correctly in the device manager uninstall the drive and reboot then check it again __________________

10-13-2007, 02:54 PM	#8 (permalink)
ben_buckendahl Registered User Join Date: Oct 2007 Posts: 21 OS: xp home	Re: my dvd\cd rewitable doesnt read cds or dvds any more???? Step 4: Restart the computer If a CD recording program no longer works after you restart the computer, you must reinstall the CD recording program. were do i find this "cd recording program"?????? i copy and pasted the above off of tha micrisoft link Last edited by ben_buckendahl; 10-13-2007 at 03:22 PM.

10-13-2007, 04:14 PM	#9 (permalink)
dai Manager, Hardware Forums Join Date: Jul 2004 Location: west australia Posts: 56,732 OS: win 7 32x 64x rtm	Re: my dvd\cd rewitable doesnt read cds or dvds any more???? what program are you using to burn disks __________________

10-13-2007, 05:14 PM	#10 (permalink)
ben_buckendahl Registered User Join Date: Oct 2007 Posts: 21 OS: xp home	Re: my dvd\cd rewitable doesnt read cds or dvds any more???? windows media player

10-13-2007, 05:22 PM	#11 (permalink)
dai Manager, Hardware Forums Join Date: Jul 2004 Location: west australia Posts: 56,732 OS: win 7 32x 64x rtm	Re: my dvd\cd rewitable doesnt read cds or dvds any more???? did you uninstall the drive and reboot yet the next step would be to uninstall your burning software,but you do not have any to uninstall so that's not the problem this free one will be ok when you get it working again http://www.download.com/DeepBurner-F...-10527371.html __________________

10-13-2007, 06:58 PM	#12 (permalink)
ben_buckendahl Registered User Join Date: Oct 2007 Posts: 21 OS: xp home	Re: my dvd\cd rewitable doesnt read cds or dvds any more???? ok cool thanks, does anyone know of a good free registry tool that might fix my problem??????

10-13-2007, 07:03 PM	#13 (permalink)
dai Manager, Hardware Forums Join Date: Jul 2004 Location: west australia Posts: 56,732 OS: win 7 32x 64x rtm	Re: my dvd\cd rewitable doesnt read cds or dvds any more???? you still have not said if you uninstalled the drive and rebooted __________________

10-13-2007, 07:37 PM	#14 (permalink)
ben_buckendahl Registered User Join Date: Oct 2007 Posts: 21 OS: xp home	Re: my dvd\cd rewitable doesnt read cds or dvds any more???? i restarted my pc after i removed the UpperFilters registry entry and the LowerFilters registry. what drive am i ment to unistall???? sorry im a real noob

10-13-2007, 08:25 PM	#15 (permalink)
dai Manager, Hardware Forums Join Date: Jul 2004 Location: west australia Posts: 56,732 OS: win 7 32x 64x rtm	Re: my dvd\cd rewitable doesnt read cds or dvds any more???? where it is listed in the cevice manager right click on it and choose uninstall then reboot __________________

10-13-2007, 08:25 PM	#16 (permalink)
chauffeur2 Manager Emeritus Join Date: Feb 2006 Location: Adelaide, South Australia Posts: 10,180 OS: Xp Sp3 with all updates + Vista™ Ultimate SP1. My System	Re: my dvd\cd rewitable doesnt read cds or dvds any more???? Hi Ben, You need to go into the Device Manager and 'uninstall' the CD/DVD Drive/s, and reboot the computer so that Windows® can 'recognise' them and reinstall them on the reboot. Kind Regards, __________________ Dave T. Submit New Articles If it works, Don't fix it! Especially if Bill Gates had anything to do with it!!

10-13-2007, 08:34 PM	#17 (permalink)
ben_buckendahl Registered User Join Date: Oct 2007 Posts: 21 OS: xp home	Re: my dvd\cd rewitable doesnt read cds or dvds any more???? ok, where is the divice manager??? do you meen add or romove programs???? what would these drives have as names???? sorry for mucking u guys round Last edited by ben_buckendahl; 10-13-2007 at 08:39 PM.

10-13-2007, 08:39 PM	#18 (permalink)
dai Manager, Hardware Forums Join Date: Jul 2004 Location: west australia Posts: 56,732 OS: win 7 32x 64x rtm	Re: my dvd\cd rewitable doesnt read cds or dvds any more???? in the device manager if you cannot see it in there check that you can see it in the bios __________________

10-13-2007, 08:40 PM	#19 (permalink)
ben_buckendahl Registered User Join Date: Oct 2007 Posts: 21 OS: xp home	Re: my dvd\cd rewitable doesnt read cds or dvds any more???? what are bios????

10-13-2007, 08:46 PM	#20 (permalink)
chauffeur2 Manager Emeritus Join Date: Feb 2006 Location: Adelaide, South Australia Posts: 10,180 OS: Xp Sp3 with all updates + Vista™ Ultimate SP1. My System	Re: my dvd\cd rewitable doesnt read cds or dvds any more???? Hi Ben, To find the Device Manager, do this... Right Click the My Computer Desktop Icon > Properties > Hardware > Device Manager > View > show hidden devices. Now you will need to expand the item DVD/CD-ROM Devices > Right click all CD/DVD's > uninstall > OK > OK. While you are in the Device Manager, please scroll down and let us know if there are any Red X's or Yellow ! marks next to anything listed. Make a note of them and report back here with which ones. (If any) Close out of the Device Manager and reboot the computer. Adding to what dai has said, we'll look into the BIOS after you complete this task. Regards, __________________ Dave T. Submit New Articles If it works, Don't fix it! Especially if Bill Gates had anything to do with it!! Last edited by chauffeur2; 10-13-2007 at 08:47 PM.