[SOLVED] CD-ROM and DVD Writer/ CD Writer Will NOT WORk

Malinko35 · 10-07-2007, 06:08 PM

This has frustrated me for too long and this forum is my last resort, they will not work, i go ti my computer management window and select device manager. my DVD/CD-ROM Drives have a yellow exclamatory shield on it and its telling me that "Windows cannot start this hardware device because its configuration information (in the registry) is incomplete or damaged. (Code 19)" I need HELP Please someone help me this has been going for about 4 months ive downloaded lots of driver updates and all of them seem to not work, i honestly have no idea what is wrong im not a big tech person so i wouldnt know what to do if i were to open up my computer. PLEASE SOMEONE, ANYONE, POST AND HELP ME END THIS PROBLEM!!!

dai · 10-08-2007, 12:08 AM

remove the upper and lower filters
http://support.microsoft.com/default...b;EN-US;314060

Malinko35 · 10-09-2007, 09:14 AM

Thank you SO MUCH!

dai · 10-09-2007, 01:49 PM

i gather all's fixed

Malinko35 · 10-11-2007, 04:50 PM

it is fixed, Thank You Very Much.

10-07-2007, 06:08 PM	#1 (permalink)
Malinko35 Registered User Join Date: Oct 2007 Posts: 3 OS: XP SP1	[SOLVED] CD-ROM and DVD Writer/ CD Writer Will NOT WORk This has frustrated me for too long and this forum is my last resort, they will not work, i go ti my computer management window and select device manager. my DVD/CD-ROM Drives have a yellow exclamatory shield on it and its telling me that "Windows cannot start this hardware device because its configuration information (in the registry) is incomplete or damaged. (Code 19)" I need HELP Please someone help me this has been going for about 4 months ive downloaded lots of driver updates and all of them seem to not work, i honestly have no idea what is wrong im not a big tech person so i wouldnt know what to do if i were to open up my computer. PLEASE SOMEONE, ANYONE, POST AND HELP ME END THIS PROBLEM!!!

10-08-2007, 12:08 AM	#2 (permalink)
dai Manager, Hardware Forums Join Date: Jul 2004 Location: west australia Posts: 56,654 OS: win 7 32x 64x rtm	Re: CD-ROM and DVD Writer/ CD Writer Will NOT WORk remove the upper and lower filters http://support.microsoft.com/default...b;EN-US;314060 __________________

10-09-2007, 09:14 AM	#3 (permalink)
Malinko35 Registered User Join Date: Oct 2007 Posts: 3 OS: XP SP1	Re: CD-ROM and DVD Writer/ CD Writer Will NOT WORk Thank you SO MUCH! __________________ SHOOP DA WHOOP!

10-09-2007, 01:49 PM	#4 (permalink)
dai Manager, Hardware Forums Join Date: Jul 2004 Location: west australia Posts: 56,654 OS: win 7 32x 64x rtm	Re: CD-ROM and DVD Writer/ CD Writer Will NOT WORk i gather all's fixed __________________

10-11-2007, 04:50 PM	#5 (permalink)
Malinko35 Registered User Join Date: Oct 2007 Posts: 3 OS: XP SP1	Re: [SOLVED] CD-ROM and DVD Writer/ CD Writer Will NOT WORk it is fixed, Thank You Very Much. __________________ SHOOP DA WHOOP!