DVD Writer Issues

Bunford · 10-04-2007, 01:10 PM

Hey,

I've got a new DVD writer which i bought off a colleague at work. It is a TSST Corp (Samsung) WriteMaster H552U 16x DVD+RW.

I have put it into my PC but for some reason it will not burn DVDs. When i put a DVD with information into it, it will flicker the light and pick up what is on the DVD and allow me to explore it to see what is on the DVD. However, if I put a blank DVD into the drive it says that there's 0MB of free space even though i've only just pulled it out of the pack.

I have tried using software such as DVD Decrypter, ImageBurn, IsoBuster, Nero, Alcohol 120% etc as I need to burn .iso image files onto the DVDs. On everyone i use it initially flashes up as the total 'estimated time' being approx 10 minutes. Then 'remaining time' will begin to count down whilst the buffer counter bar will beging lighting up in green until it gets to 100%. Whilst all this is happening, it says "Writing LeadIn" in the bottom left corner of the window.

When it gets to this stage it just hangs then. The LED on the drive stops flickering and it sounds as if the disc stops spinning. I have tried letting it go for a couple of hours but it still says the estimated time is approx 10 minutes with the buffer bar at 100% an the Writing LeadIn text in the bottom corner.

At this point, the only way to shut the burning softwre down is by Alt-Ctrl-Del but my PC is still using most of it's CPU even when the software finally shuts down. The DVD drive will not open either. I have to reset the PC to be able to open the drive again to get the wasted coaster out.

Any ideas what is wrong or how to rectify it? I have upgraded the Firmware already from U03 to U09.

Any help gratefully received as I'd rather fix this issue than fork out unnecessary money on a new drive.

Thanks,

Bunford

Windows XP (SP2)
Intel Pentium 4 2.56Mz
1GB RAM
Creative Sound Blaster Audigy 2 Platinum eX
Sapphire Radeon 9550 256MB GFX

dai · 10-04-2007, 02:40 PM

uninstall the upper and lower filters
scroll down to how here
http://support.microsoft.com/?scid=k...060&x=12&y=13#

Bunford · 10-04-2007, 03:18 PM

I tried this as suggested but there were no Upper or Lower filter entries!?

dai · 10-04-2007, 03:26 PM

uninstall all burning software
then reinstall one and try it

Bunford · 10-04-2007, 03:57 PM

Tried that. The same end result. I've no idea why it's happening?!

dai · 10-04-2007, 04:03 PM

you are using an 80 wire ide cable on the drive

Bunford · 10-04-2007, 04:27 PM

Not sure to be honest. I used to have DVD-ROM drive in my PC and i just took the IDE cable out of that and plugged it into the new DVD+RW drive.....

dai · 10-04-2007, 05:36 PM

80 wire has
blue
grey
black plugs
and a dvdrw prefers to go as master on the end of the cable

10-04-2007, 01:10 PM	#1 (permalink)
Bunford Registered User Join Date: Oct 2006 Posts: 10 OS: XP	DVD Writer Issues Hey, I've got a new DVD writer which i bought off a colleague at work. It is a TSST Corp (Samsung) WriteMaster H552U 16x DVD+RW. I have put it into my PC but for some reason it will not burn DVDs. When i put a DVD with information into it, it will flicker the light and pick up what is on the DVD and allow me to explore it to see what is on the DVD. However, if I put a blank DVD into the drive it says that there's 0MB of free space even though i've only just pulled it out of the pack. I have tried using software such as DVD Decrypter, ImageBurn, IsoBuster, Nero, Alcohol 120% etc as I need to burn .iso image files onto the DVDs. On everyone i use it initially flashes up as the total 'estimated time' being approx 10 minutes. Then 'remaining time' will begin to count down whilst the buffer counter bar will beging lighting up in green until it gets to 100%. Whilst all this is happening, it says "Writing LeadIn" in the bottom left corner of the window. When it gets to this stage it just hangs then. The LED on the drive stops flickering and it sounds as if the disc stops spinning. I have tried letting it go for a couple of hours but it still says the estimated time is approx 10 minutes with the buffer bar at 100% an the Writing LeadIn text in the bottom corner. At this point, the only way to shut the burning softwre down is by Alt-Ctrl-Del but my PC is still using most of it's CPU even when the software finally shuts down. The DVD drive will not open either. I have to reset the PC to be able to open the drive again to get the wasted coaster out. Any ideas what is wrong or how to rectify it? I have upgraded the Firmware already from U03 to U09. Any help gratefully received as I'd rather fix this issue than fork out unnecessary money on a new drive. Thanks, Bunford Windows XP (SP2) Intel Pentium 4 2.56Mz 1GB RAM Creative Sound Blaster Audigy 2 Platinum eX Sapphire Radeon 9550 256MB GFX Last edited by Bunford; 10-04-2007 at 01:17 PM.

10-04-2007, 02:40 PM	#2 (permalink)
dai Manager, Hardware Forums Join Date: Jul 2004 Location: west australia Posts: 56,664 OS: win 7 32x 64x rtm	Re: DVD Writer Issues uninstall the upper and lower filters scroll down to how here http://support.microsoft.com/?scid=k...060&x=12&y=13# __________________

10-04-2007, 03:18 PM	#3 (permalink)
Bunford Registered User Join Date: Oct 2006 Posts: 10 OS: XP	Re: DVD Writer Issues I tried this as suggested but there were no Upper or Lower filter entries!?

10-04-2007, 03:26 PM	#4 (permalink)
dai Manager, Hardware Forums Join Date: Jul 2004 Location: west australia Posts: 56,664 OS: win 7 32x 64x rtm	Re: DVD Writer Issues uninstall all burning software then reinstall one and try it __________________

10-04-2007, 03:57 PM	#5 (permalink)
Bunford Registered User Join Date: Oct 2006 Posts: 10 OS: XP	Re: DVD Writer Issues Tried that. The same end result. I've no idea why it's happening?!

10-04-2007, 04:03 PM	#6 (permalink)
dai Manager, Hardware Forums Join Date: Jul 2004 Location: west australia Posts: 56,664 OS: win 7 32x 64x rtm	Re: DVD Writer Issues you are using an 80 wire ide cable on the drive __________________

10-04-2007, 04:27 PM	#7 (permalink)
Bunford Registered User Join Date: Oct 2006 Posts: 10 OS: XP	Re: DVD Writer Issues Not sure to be honest. I used to have DVD-ROM drive in my PC and i just took the IDE cable out of that and plugged it into the new DVD+RW drive.....

10-04-2007, 05:36 PM	#8 (permalink)
dai Manager, Hardware Forums Join Date: Jul 2004 Location: west australia Posts: 56,664 OS: win 7 32x 64x rtm	Re: DVD Writer Issues 80 wire has blue grey black plugs and a dvdrw prefers to go as master on the end of the cable __________________