[SOLVED] DVD burner and the CRC error

Robtrapp · 07-25-2007, 10:50 AM

I am getting a frequest "data error (cyclic redundancy check)" when I try to reload DVD data back to the hard drive. This data is files that I burned to DVDs for archiving purposes. The DVD drive is on a new Dell - Samsung - I am getting this on roughly 20% of the DVDs I try to restore and on a rare occasion on a CD. Music and movie files mostly.
The drive has a grinding sound and the media seems hot to the touch when it is ejected. Dell wants me to clean the drive which I do regularily but I think there are other problems.
Suggestions?

dai · 07-25-2007, 12:53 PM

if the drive has a grinding scrapeing noise it usually indicates it needs replacing

Robtrapp · 07-25-2007, 01:17 PM

Now to convince Dell of that. Stay tuned.
Any recommendations for replacement drives should I fail with Dell?

dai · 07-25-2007, 01:28 PM

i prefer liteon or pioneer

Robtrapp · 07-29-2007, 03:40 PM

Resolved - (FOR NOW) Dell sent a refurbished DVD - same brand. I'll wait for the next round of CRCs

dai · 07-30-2007, 12:52 AM

post back to this thread if it reoccurs

**magnethead** · 07-31-2007, 05:01 PM

from my experiences, what typically causes the grinding is the drive belt that moves the IR reader will jam up, but im not sure why the disc would be warm to the touch...

07-25-2007, 10:50 AM	#1 (permalink)
Robtrapp Registered User Join Date: Sep 2005 Posts: 172 OS: XP	[SOLVED] DVD burner and the CRC error I am getting a frequest "data error (cyclic redundancy check)" when I try to reload DVD data back to the hard drive. This data is files that I burned to DVDs for archiving purposes. The DVD drive is on a new Dell - Samsung - I am getting this on roughly 20% of the DVDs I try to restore and on a rare occasion on a CD. Music and movie files mostly. The drive has a grinding sound and the media seems hot to the touch when it is ejected. Dell wants me to clean the drive which I do regularily but I think there are other problems. Suggestions?

07-25-2007, 12:53 PM	#2 (permalink)
dai Manager, Hardware Forums Join Date: Jul 2004 Location: west australia Posts: 56,588 OS: win 7 32x 64x rtm	Re: DVD burner and the CRC error if the drive has a grinding scrapeing noise it usually indicates it needs replacing __________________

07-25-2007, 01:17 PM	#3 (permalink)
Robtrapp Registered User Join Date: Sep 2005 Posts: 172 OS: XP	Re: DVD burner and the CRC error Now to convince Dell of that. Stay tuned. Any recommendations for replacement drives should I fail with Dell?

07-25-2007, 01:28 PM	#4 (permalink)
dai Manager, Hardware Forums Join Date: Jul 2004 Location: west australia Posts: 56,588 OS: win 7 32x 64x rtm	Re: DVD burner and the CRC error i prefer liteon or pioneer __________________

07-29-2007, 03:40 PM	#5 (permalink)
Robtrapp Registered User Join Date: Sep 2005 Posts: 172 OS: XP	Re: DVD burner and the CRC error Resolved - (FOR NOW) Dell sent a refurbished DVD - same brand. I'll wait for the next round of CRCs

07-30-2007, 12:52 AM	#6 (permalink)
dai Manager, Hardware Forums Join Date: Jul 2004 Location: west australia Posts: 56,588 OS: win 7 32x 64x rtm	Re: [SOLVED] DVD burner and the CRC error post back to this thread if it reoccurs __________________

07-31-2007, 05:01 PM	#7 (permalink)
magnethead Registered User Join Date: Mar 2006 Location: Texas, USA Posts: 3,570 OS: Vista ultimate 32bit My System Blog Entries: 3	Re: [SOLVED] DVD burner and the CRC error from my experiences, what typically causes the grinding is the drive belt that moves the IR reader will jam up, but im not sure why the disc would be warm to the touch... __________________ For proper support: what are you running? graphics, cpu, m/board, ram, PSU brand wattage PCI-E requires 26 amps at 12 volts. That's a 650W PSU. Power Supply Info and Selection . Info on thermal compounds & application . TEST PSU USING MULTI-METER . Bench Testing Your System