[SOLVED] Where is my DVD Drive?

Filler Bunny · 07-23-2007, 05:15 PM

Hi all,

I am sure in a cleansing of a virus from my lap top I did this to myself but I cannot seem to fix it. I have a Toshiba Satellite A15-S129. I cannot find my DVD drive...

It is listed on the Hardware list in my System/Hardware/Device Manager. It is a MATSHITA (panasonic) UJDA750 DVD/CDRW. When I go into 'My Computer' it is not listed and when I go into any drop down menu it is not listed. If I put in a data or music CD it will not play or open. How can I get my D:\ Drive back?

What I have done so far...

I thought I deleted the drivers or an important reg KEY for the drivers so figured I would re-install the drivers. Well, I can't use the CD that came with the lap top obviously. I tried to download drivers but I cannot find the drivers anywhere, not on panasonic's site, not on MATSHITA's site, no where... even checked DriverGuide.com, and they don't have it. I also did a Windows update because I read somewhere that there are no drivers for your standard DVD or CD player because microsoft has genric drivers that cover most DVD and CD players out there. As expected that was usless (but I could dl .net framework... yea!)

I tried to delete the drivers and uninstall the DVD rom. The 'add hardware' does find the DVD rom but then it says there is a problem installing the hardware it may not be working properly... well thank for the news flash!

I also though maybe it got disabled in the BIOS but when I try to hit F8 it is different with my laptop I only get restart options. I can't seem to get into the part that allows me to Disable/Enable hardware before startup.

Which brings me to another area where I my have made the mistake. I was shutting down things that were starting in msconfig that were not essential. I went back and checked and it does not appear that is the problem.

I know there is a way to create a new drive and assign the DVD to that drive... is that possible? Would that work? This I do not know how to do, so if that is a solution a walk through would be great.

Please help :(

FB

**TheMatt** · 07-23-2007, 08:15 PM

Hello,

Do you see it in Disk management? If so, have you tried Assigning it a drive letter?

Also, after Add New Hardware said there was a problem with it, does it list it in device manager with a yellow or red ! next to it?

Moving you to removable media.

Filler Bunny · 07-26-2007, 08:41 PM

It is not in disk Management. How do I assign a drive letter?

Yes it is listed in the Device Manager with the yellow sign.

**TheMatt** · 07-26-2007, 08:42 PM

If it is not in disk management, you can't assign a drive letter yet. If you right click on it in device manager and select properties, what two digit code number does it list?

Filler Bunny · 07-26-2007, 08:47 PM

Windows cannot load the device driver for this hardware. The driver may be corrupted or missing. (Code 39)

**TheMatt** · 07-26-2007, 10:02 PM

Right click and select Update drivers. When the wizard appears, go through with all the default options and see if it finds a driver.

Filler Bunny · 07-26-2007, 10:24 PM

It says it could not find a better match for my hardware... I had mentioned this in the original post too. The other issue is I cannot find drivers for this anywhere. Here is the type of media player:

MATSHITA (panasonic) UJDA750 DVD/CDRW

**TheMatt** · 07-27-2007, 09:11 AM

Windows should already have a driver for it. I think it might be time for the system restore.
http://www.microsoft.com/windowsxp/u...w_03may19.mspx

Filler Bunny · 07-29-2007, 10:04 AM

well I did that and I am relatively ok, I have a new problem unrelated to this which I now have no idea how to fix... I posted that in another thread. Thanks for your help Matt

07-23-2007, 05:15 PM	#1 (permalink)
Filler Bunny Registered User Join Date: Feb 2006 Location: NE Ohio Posts: 19 OS: XP Pro	[SOLVED] Where is my DVD Drive? Hi all, I am sure in a cleansing of a virus from my lap top I did this to myself but I cannot seem to fix it. I have a Toshiba Satellite A15-S129. I cannot find my DVD drive... It is listed on the Hardware list in my System/Hardware/Device Manager. It is a MATSHITA (panasonic) UJDA750 DVD/CDRW. When I go into 'My Computer' it is not listed and when I go into any drop down menu it is not listed. If I put in a data or music CD it will not play or open. How can I get my D:\ Drive back? What I have done so far... I thought I deleted the drivers or an important reg KEY for the drivers so figured I would re-install the drivers. Well, I can't use the CD that came with the lap top obviously. I tried to download drivers but I cannot find the drivers anywhere, not on panasonic's site, not on MATSHITA's site, no where... even checked DriverGuide.com, and they don't have it. I also did a Windows update because I read somewhere that there are no drivers for your standard DVD or CD player because microsoft has genric drivers that cover most DVD and CD players out there. As expected that was usless (but I could dl .net framework... yea!) I tried to delete the drivers and uninstall the DVD rom. The 'add hardware' does find the DVD rom but then it says there is a problem installing the hardware it may not be working properly... well thank for the news flash! I also though maybe it got disabled in the BIOS but when I try to hit F8 it is different with my laptop I only get restart options. I can't seem to get into the part that allows me to Disable/Enable hardware before startup. Which brings me to another area where I my have made the mistake. I was shutting down things that were starting in msconfig that were not essential. I went back and checked and it does not appear that is the problem. I know there is a way to create a new drive and assign the DVD to that drive... is that possible? Would that work? This I do not know how to do, so if that is a solution a walk through would be great. Please help :( FB

07-23-2007, 08:15 PM	#2 (permalink)
TheMatt TSF Enthusiast Join Date: May 2006 Location: Boston Posts: 13,701 OS: Win 3.1, 98, NT 4.0, XP Debian 4.0, Kubuntu 6.06 My System Blog Entries: 3	Re: Where is my DVD Drive? Hello, Do you see it in Disk management? If so, have you tried Assigning it a drive letter? Also, after Add New Hardware said there was a problem with it, does it list it in device manager with a yellow or red ! next to it? Moving you to removable media. __________________ - Matt M - KB1OSC - Folding@Home 85015 [url="http://www.techsupportforum.com/hardware-support/"] If TSF has helped you, please consider donating. If I have stopped responding to a thread, feel free to send me a PM with a link to the thread. It is advisable to subscribe to threads so you will receive updates when replies are posted. You can subscribe to threads from the "Thread Tools" Menu. »Memtest86 »Prime95 »UBCD »SpeedFan »NHC Personal »Everest »Sandra »PC Wizard »RivaTuner »ATi Tool Click here for Useful Articles and Guides

07-26-2007, 08:41 PM	#3 (permalink)
Filler Bunny Registered User Join Date: Feb 2006 Location: NE Ohio Posts: 19 OS: XP Pro	Re: Where is my DVD Drive? It is not in disk Management. How do I assign a drive letter? Yes it is listed in the Device Manager with the yellow sign.

07-26-2007, 08:42 PM	#4 (permalink)
TheMatt TSF Enthusiast Join Date: May 2006 Location: Boston Posts: 13,701 OS: Win 3.1, 98, NT 4.0, XP Debian 4.0, Kubuntu 6.06 My System Blog Entries: 3	Re: Where is my DVD Drive? If it is not in disk management, you can't assign a drive letter yet. If you right click on it in device manager and select properties, what two digit code number does it list? __________________ - Matt M - KB1OSC - Folding@Home 85015 [url="http://www.techsupportforum.com/hardware-support/"] If TSF has helped you, please consider donating. If I have stopped responding to a thread, feel free to send me a PM with a link to the thread. It is advisable to subscribe to threads so you will receive updates when replies are posted. You can subscribe to threads from the "Thread Tools" Menu. »Memtest86 »Prime95 »UBCD »SpeedFan »NHC Personal »Everest »Sandra »PC Wizard »RivaTuner »ATi Tool Click here for Useful Articles and Guides

07-26-2007, 08:47 PM	#5 (permalink)
Filler Bunny Registered User Join Date: Feb 2006 Location: NE Ohio Posts: 19 OS: XP Pro	Re: Where is my DVD Drive? Windows cannot load the device driver for this hardware. The driver may be corrupted or missing. (Code 39)

07-26-2007, 10:02 PM	#6 (permalink)
TheMatt TSF Enthusiast Join Date: May 2006 Location: Boston Posts: 13,701 OS: Win 3.1, 98, NT 4.0, XP Debian 4.0, Kubuntu 6.06 My System Blog Entries: 3	Re: Where is my DVD Drive? Right click and select Update drivers. When the wizard appears, go through with all the default options and see if it finds a driver. __________________ - Matt M - KB1OSC - Folding@Home 85015 [url="http://www.techsupportforum.com/hardware-support/"] If TSF has helped you, please consider donating. If I have stopped responding to a thread, feel free to send me a PM with a link to the thread. It is advisable to subscribe to threads so you will receive updates when replies are posted. You can subscribe to threads from the "Thread Tools" Menu. »Memtest86 »Prime95 »UBCD »SpeedFan »NHC Personal »Everest »Sandra »PC Wizard »RivaTuner »ATi Tool Click here for Useful Articles and Guides

07-26-2007, 10:24 PM	#7 (permalink)
Filler Bunny Registered User Join Date: Feb 2006 Location: NE Ohio Posts: 19 OS: XP Pro	Re: Where is my DVD Drive? It says it could not find a better match for my hardware... I had mentioned this in the original post too. The other issue is I cannot find drivers for this anywhere. Here is the type of media player: MATSHITA (panasonic) UJDA750 DVD/CDRW

07-27-2007, 09:11 AM	#8 (permalink)
TheMatt TSF Enthusiast Join Date: May 2006 Location: Boston Posts: 13,701 OS: Win 3.1, 98, NT 4.0, XP Debian 4.0, Kubuntu 6.06 My System Blog Entries: 3	Re: Where is my DVD Drive? Windows should already have a driver for it. I think it might be time for the system restore. http://www.microsoft.com/windowsxp/u...w_03may19.mspx __________________ - Matt M - KB1OSC - Folding@Home 85015 [url="http://www.techsupportforum.com/hardware-support/"] If TSF has helped you, please consider donating. If I have stopped responding to a thread, feel free to send me a PM with a link to the thread. It is advisable to subscribe to threads so you will receive updates when replies are posted. You can subscribe to threads from the "Thread Tools" Menu. »Memtest86 »Prime95 »UBCD »SpeedFan »NHC Personal »Everest »Sandra »PC Wizard »RivaTuner »ATi Tool Click here for Useful Articles and Guides

07-29-2007, 10:04 AM	#9 (permalink)
Filler Bunny Registered User Join Date: Feb 2006 Location: NE Ohio Posts: 19 OS: XP Pro	Re: Where is my DVD Drive? well I did that and I am relatively ok, I have a new problem unrelated to this which I now have no idea how to fix... I posted that in another thread. Thanks for your help Matt