Disk not recognised in D drive?

anitachick · 07-16-2007, 09:16 AM

When I insert a cd into my D drive on my Packard Bell desktop computer it does not spin or open? I do not get any error messages it just doesn't seem to recognise that there is a disk in the drive? I have looked in 'My computer' and it just shows the D drive and not the disk that is in it. I am running windows xp home, please can anyone help?

peewee · 07-16-2007, 09:19 AM

is this a problem with only one cd or is it the same for all your cds??

anitachick · 07-16-2007, 09:23 AM

Hi

Its a problem with all cds but they work perfectly in my laptop? but I wanted to install a program on my desktop and it just doesn't seem to recognise that a disk is inserted, it doesn't spin I get the little icon on the curser that I would normally get with autostart but then nothing?

peewee · 07-16-2007, 09:36 AM

did you try restarting your system?? also try this
right click on an empty area in My Computer and click on Properties, then click the Hardware tab, then click on Device Manager, select the first item on the list (ussually with the icon of a pc) by left-clicking on it once...the from the Action menu click on "Scan for hardware changes"...once its finished scanningcheck if there a yellow question mark or red exclamation mark on the list, if not close device Manager and try inserting a cd again...

anitachick · 07-16-2007, 10:02 AM

I've tried everything that you have suggested, there is no yellow question mark, I scanned for hardware changes and re-inserted the cd, but it still is not reading it, I can hear a slight click click noise but it doesn't spin?

peewee · 07-16-2007, 10:08 AM

sounds like a hardware problem with your cd-rom to me...but i cant be totally sure...i suggest you wait a little while more for some of the other more experienced members read this...they might know something about your problem that i don't...

anitachick · 07-16-2007, 10:11 AM

ok, thanks for your help so far anyway, think I'll log off for a while and log on again later, before I tear all my hair out over this problem! lol

dai · 07-16-2007, 01:55 PM

try removing the upper and lower filters
http://support.microsoft.com/default...b;EN-US;320553

07-16-2007, 09:16 AM	#1 (permalink)
anitachick Registered User Join Date: Jul 2007 Posts: 4 OS: windows xp home	Disk not recognised in D drive? When I insert a cd into my D drive on my Packard Bell desktop computer it does not spin or open? I do not get any error messages it just doesn't seem to recognise that there is a disk in the drive? I have looked in 'My computer' and it just shows the D drive and not the disk that is in it. I am running windows xp home, please can anyone help?

07-16-2007, 09:19 AM	#2 (permalink)
peewee Registered User Join Date: Jul 2007 Location: Kuwait Posts: 95 OS: Windows XP SP2	Re: Disk not recognised in D drive? is this a problem with only one cd or is it the same for all your cds??

07-16-2007, 09:23 AM	#3 (permalink)
anitachick Registered User Join Date: Jul 2007 Posts: 4 OS: windows xp home	Re: Disk not recognised in D drive? Hi Its a problem with all cds but they work perfectly in my laptop? but I wanted to install a program on my desktop and it just doesn't seem to recognise that a disk is inserted, it doesn't spin I get the little icon on the curser that I would normally get with autostart but then nothing?

07-16-2007, 09:36 AM	#4 (permalink)
peewee Registered User Join Date: Jul 2007 Location: Kuwait Posts: 95 OS: Windows XP SP2	Re: Disk not recognised in D drive? did you try restarting your system?? also try this right click on an empty area in My Computer and click on Properties, then click the Hardware tab, then click on Device Manager, select the first item on the list (ussually with the icon of a pc) by left-clicking on it once...the from the Action menu click on "Scan for hardware changes"...once its finished scanningcheck if there a yellow question mark or red exclamation mark on the list, if not close device Manager and try inserting a cd again...

07-16-2007, 10:02 AM	#5 (permalink)
anitachick Registered User Join Date: Jul 2007 Posts: 4 OS: windows xp home	Re: Disk not recognised in D drive? I've tried everything that you have suggested, there is no yellow question mark, I scanned for hardware changes and re-inserted the cd, but it still is not reading it, I can hear a slight click click noise but it doesn't spin?

07-16-2007, 10:08 AM	#6 (permalink)
peewee Registered User Join Date: Jul 2007 Location: Kuwait Posts: 95 OS: Windows XP SP2	Re: Disk not recognised in D drive? sounds like a hardware problem with your cd-rom to me...but i cant be totally sure...i suggest you wait a little while more for some of the other more experienced members read this...they might know something about your problem that i don't...

07-16-2007, 10:11 AM	#7 (permalink)
anitachick Registered User Join Date: Jul 2007 Posts: 4 OS: windows xp home	Re: Disk not recognised in D drive? ok, thanks for your help so far anyway, think I'll log off for a while and log on again later, before I tear all my hair out over this problem! lol

07-16-2007, 01:55 PM	#8 (permalink)
dai Manager, Hardware Forums Join Date: Jul 2004 Location: west australia Posts: 56,569 OS: win 7 32x 64x rtm	Re: Disk not recognised in D drive? try removing the upper and lower filters http://support.microsoft.com/default...b;EN-US;320553 __________________