DVD Drive dissappears after i install chipset drivers

Jimbo111 · 07-05-2007, 04:49 AM

Hi guys, just wondering if anyone can help me.

Recently built a new pc:

Gigabyte 965p-ds3 mobo
e6300 cpu
2gb geil pc2-6400 ram
600w psu
plextor px-712a dvd drive
seagate barracuda 160gb sata hdd

installed xp on it and it works fine, until i go to use the cd with the chipset drivers on it which came with the mobo. it recognises the cd, installs all of the drivers from it, reboots my comp, but then when i get back onto xp my dvd drive has just dissappeared, it doesnt show up on 'my computer' or device manager, and any disk i put in to the drive makes no difference and nothing happens, its as if its saying havent even got one.

any help would be appreciated, thanks

Houndog777 · 07-05-2007, 05:07 AM

Hi Jimbo
Have a look in Start> All Programs> Accessories> System Tools> System Information> Components> CD-ROM and Problem Devices for some info.
What does it say in Device Manager under CD Drives?
Have you checked to see if it's recognised in bios?
Press F2 or Delete, or whatever it advises to press onscreen to "Enter Set-up".

**speedster123** · 07-07-2007, 06:28 AM

Do you have the plextor pinned as a master drive with a stand-alone cable to the motherboard?

sbeijan · 08-19-2007, 07:03 PM

Jimbo, I just had the same problem on a newcomputer that I built, Windows Vista OS, Gigabyte MB with updated chipset drivers. I can see my CD RW, DVD ROM & DVD RW in the device manager, but for some reason it is calling them SCSI devices and claiming it cannot find the correct drivers. I am not sure if it is the same problem, but it seems suspiciously similar. I plan to go to the Gigabyte website after this and ask them about known problems. I hate to roll the drivers back, but am thinking that is probably going to be the best solution barring something from Giga. Please let me know if you find a better solution. V/R S.

07-05-2007, 04:49 AM	#1 (permalink)
Jimbo111 Registered User Join Date: Jul 2007 Posts: 1 OS: xp	DVD Drive dissappears after i install chipset drivers Hi guys, just wondering if anyone can help me. Recently built a new pc: Gigabyte 965p-ds3 mobo e6300 cpu 2gb geil pc2-6400 ram 600w psu plextor px-712a dvd drive seagate barracuda 160gb sata hdd installed xp on it and it works fine, until i go to use the cd with the chipset drivers on it which came with the mobo. it recognises the cd, installs all of the drivers from it, reboots my comp, but then when i get back onto xp my dvd drive has just dissappeared, it doesnt show up on 'my computer' or device manager, and any disk i put in to the drive makes no difference and nothing happens, its as if its saying havent even got one. any help would be appreciated, thanks

07-05-2007, 05:07 AM	#2 (permalink)
Houndog777 Registered User Join Date: May 2007 Location: Scotland, UK Posts: 2,683 OS: XPpro sp3 My System	Re: DVD Drive dissappears after i install chipset drivers Hi Jimbo Have a look in Start> All Programs> Accessories> System Tools> System Information> Components> CD-ROM and Problem Devices for some info. What does it say in Device Manager under CD Drives? Have you checked to see if it's recognised in bios? Press F2 or Delete, or whatever it advises to press onscreen to "Enter Set-up". Last edited by Houndog777; 07-05-2007 at 05:08 AM. Reason: Typo

07-07-2007, 06:28 AM	#3 (permalink)
speedster123 Mentor Join Date: Oct 2006 Location: United States-New York-Long Island Posts: 5,223 OS: xp pro SP3	Re: DVD Drive dissappears after i install chipset drivers Do you have the plextor pinned as a master drive with a stand-alone cable to the motherboard? __________________

08-19-2007, 07:03 PM	#4 (permalink)
sbeijan Registered User Join Date: Aug 2007 Posts: 5 OS: Win XP	Re: DVD Drive dissappears after i install chipset drivers Jimbo, I just had the same problem on a newcomputer that I built, Windows Vista OS, Gigabyte MB with updated chipset drivers. I can see my CD RW, DVD ROM & DVD RW in the device manager, but for some reason it is calling them SCSI devices and claiming it cannot find the correct drivers. I am not sure if it is the same problem, but it seems suspiciously similar. I plan to go to the Gigabyte website after this and ask them about known problems. I hate to roll the drivers back, but am thinking that is probably going to be the best solution barring something from Giga. Please let me know if you find a better solution. V/R S.