Can't get MP3 player to work

ibffsteve · 04-06-2007, 07:20 PM

I just bought two MP3 players for me and my wife.
Both are Sandisk, one is a Sansa e130, one is a Sansa e140.
When I plug them in to a USB port my computer freezes up, after I unplug the MP3 the computer resumes to normal.
This happenes to both MP3 players.
I do know the USB port works, I connected my printer to the port I tried with the MP3 and the printer works.
Also I do know the MP3 work because I went to my parents and tried them both on their computer and they both work fine.

One suggeston I've tried is I unplugged my printer(only USB used), Turned off the computer, plugged in the MP3 , started computer.
Computer booted upto showing the wallpaper and it stops. Unplugged the MP3 and computer finished booting.
Also I do not have a CD for the Mp3. I've checked Sandisk website, but the only downloadable driver is for Win 98.

My comp is a Tigerdirect Systemax Desktop
Intel Pentium 4 2.5 GHZ
1 GB RAM
XP Home with SP2

DeathHawk · 04-07-2007, 01:39 AM

try updating the firmware for your mp3's

http://www.sandisk.com/Retail/Default.aspx?CatID=1295

04-06-2007, 07:20 PM	#1 (permalink)
ibffsteve Registered User Join Date: Apr 2007 Posts: 6 OS: Win XP	Can't get MP3 player to work I just bought two MP3 players for me and my wife. Both are Sandisk, one is a Sansa e130, one is a Sansa e140. When I plug them in to a USB port my computer freezes up, after I unplug the MP3 the computer resumes to normal. This happenes to both MP3 players. I do know the USB port works, I connected my printer to the port I tried with the MP3 and the printer works. Also I do know the MP3 work because I went to my parents and tried them both on their computer and they both work fine. One suggeston I've tried is I unplugged my printer(only USB used), Turned off the computer, plugged in the MP3 , started computer. Computer booted upto showing the wallpaper and it stops. Unplugged the MP3 and computer finished booting. Also I do not have a CD for the Mp3. I've checked Sandisk website, but the only downloadable driver is for Win 98. My comp is a Tigerdirect Systemax Desktop Intel Pentium 4 2.5 GHZ 1 GB RAM XP Home with SP2

04-07-2007, 01:39 AM	#2 (permalink)
DeathHawk Registered User Join Date: Oct 2005 Location: London Posts: 382 OS: Windows XP Pro	Re: Can't get MP3 player to work try updating the firmware for your mp3's http://www.sandisk.com/Retail/Default.aspx?CatID=1295