Acer 1360- CD Rom not detecting

sunvit · 04-06-2007, 09:06 AM

I have this peculiar problem of my CD Rom not being detected by the System even through, power supply is going into the ROM. I have also noticed that in Device Manger> Disk Drives> Properties> Details : The Hard Disk Name - HTS424040M9AT00 and below Device Instance ID and then below: IDE\DISKHTS424040M9AT00____________________MA2OA717\5&2B2E56FA&0&0.0.0.

Is this some thing wong ? While booting it takes longer to go from the first ACER screen to Windows.

Please could anybody help me.

Thanks,

pccenterllc · 04-06-2007, 09:34 AM

Did you just install the CD-rom? Or was it working and now it has stopped?

Have you removed any software from your computer before the problem started?

sunvit · 04-06-2007, 12:27 PM

It was working and just stoped working afew days back. I do not remember removing any software.

Request your help.

Thanks

pccenterllc · 04-06-2007, 08:46 PM

I have never had this problem myself but I have heard of and read about it.

As you can see your devide in the device manager try this first.

Quote:

Originally Posted by dai

if you can see the drives in the device manager,right click on them and choose uninstall
then right click and scan for h/ware changes
the drivers are incorporated in and supplied by windows
http://support.microsoft.com/default...b;EN-US;314060

sunvit · 04-09-2007, 07:33 AM

I have tried the same. But not being detected. If I reinstall Windows XP, will it help.

Please help

dai · 04-09-2007, 12:28 PM

can you see it in the bios
if you can remove the upper and lower filters
http://support.microsoft.com/default...b;EN-US;320553
if you cannot see it in the bios check the plugs are secure
put in a new 80 wire ide cable

jsmith · 04-09-2007, 01:05 PM

When a hardware item runs perfectly for months and then ceases to work....it's not time to suspect WINDOWS....it's time to suspect that the device has failed.

Turn off your computer...a complete power-down. Now power it up....after throwing the power-switch ON, count out four seconds and press the DELETE key firmly holding it down for a count of two seconds.

A BIOS (the motherboard-embeded software that boots the machine and then hands control over to the Operating System) screen will appear. That first-appearing BIOS screen will probably list your machines "devices." Your Master Hard Drive will be listed as an IDE device and is: HD 00 (zeros). If you have a second Hard Drive (on which, for example, you do global-backups) it will be listed as IDE HD 01. If your BIOS sees and can boot your CD ROM drive it WILL BE LISTED. You will also see described on this screen, other "bootable" devices (if you have them) such as floppys.

Most BIOS screen-reports do list "bootable devices" on the very first screen as described above. Occasionally that reportage, however, is not listed on the first screen, but on a screen that you can Arrow Down to, and select called ADVANCED OPTIONS.

If the BIOS screen does not list your CD-ROM drive, you need a new one.

WARNING: Make NO CHANGES to any of the fields in any of the BIOS screens.

dai · 04-09-2007, 01:24 PM

if the bios does not see the drive i would suspect
loose plug
faulty cable
before declaring the drive needed replacing

jsmith · 04-09-2007, 02:25 PM

dai......respectfully:

A device functioning for months in-place....then not working:

The probability of fault lieing with cabling or connectors.....
6.02*10E-23....perhaps....

04-06-2007, 09:06 AM	#1 (permalink)
sunvit Registered User Join Date: Apr 2007 Posts: 3 OS: WIN XP	Acer 1360- CD Rom not detecting I have this peculiar problem of my CD Rom not being detected by the System even through, power supply is going into the ROM. I have also noticed that in Device Manger> Disk Drives> Properties> Details : The Hard Disk Name - HTS424040M9AT00 and below Device Instance ID and then below: IDE\DISKHTS424040M9AT00____________________MA2OA717\5&2B2E56FA&0&0.0.0. Is this some thing wong ? While booting it takes longer to go from the first ACER screen to Windows. Please could anybody help me. Thanks,

04-06-2007, 09:34 AM	#2 (permalink)
pccenterllc Registered User Join Date: Jul 2006 Posts: 164 OS: 200/XP	Re: Acer 1360- CD Rom not detecting Did you just install the CD-rom? Or was it working and now it has stopped? Have you removed any software from your computer before the problem started?

04-06-2007, 12:27 PM	#3 (permalink)
sunvit Registered User Join Date: Apr 2007 Posts: 3 OS: WIN XP	Re: Acer 1360- CD Rom not detecting It was working and just stoped working afew days back. I do not remember removing any software. Request your help. Thanks

04-09-2007, 07:33 AM	#5 (permalink)
sunvit Registered User Join Date: Apr 2007 Posts: 3 OS: WIN XP	Re: Acer 1360- CD Rom not detecting I have tried the same. But not being detected. If I reinstall Windows XP, will it help. Please help

04-09-2007, 12:28 PM	#6 (permalink)
dai Manager, Hardware Forums Join Date: Jul 2004 Location: west australia Posts: 56,732 OS: win 7 32x 64x rtm	Re: Acer 1360- CD Rom not detecting can you see it in the bios if you can remove the upper and lower filters http://support.microsoft.com/default...b;EN-US;320553 if you cannot see it in the bios check the plugs are secure put in a new 80 wire ide cable __________________

04-09-2007, 01:05 PM	#7 (permalink)
jsmith Registered User Join Date: Mar 2007 Location: SF Bay Posts: 4 OS: xp professional SP-2	Re: Acer 1360- CD Rom not detecting When a hardware item runs perfectly for months and then ceases to work....it's not time to suspect WINDOWS....it's time to suspect that the device has failed. Turn off your computer...a complete power-down. Now power it up....after throwing the power-switch ON, count out four seconds and press the DELETE key firmly holding it down for a count of two seconds. A BIOS (the motherboard-embeded software that boots the machine and then hands control over to the Operating System) screen will appear. That first-appearing BIOS screen will probably list your machines "devices." Your Master Hard Drive will be listed as an IDE device and is: HD 00 (zeros). If you have a second Hard Drive (on which, for example, you do global-backups) it will be listed as IDE HD 01. If your BIOS sees and can boot your CD ROM drive it WILL BE LISTED. You will also see described on this screen, other "bootable" devices (if you have them) such as floppys. Most BIOS screen-reports do list "bootable devices" on the very first screen as described above. Occasionally that reportage, however, is not listed on the first screen, but on a screen that you can Arrow Down to, and select called ADVANCED OPTIONS. If the BIOS screen does not list your CD-ROM drive, you need a new one. WARNING: Make NO CHANGES to any of the fields in any of the BIOS screens.

04-09-2007, 01:24 PM	#8 (permalink)
dai Manager, Hardware Forums Join Date: Jul 2004 Location: west australia Posts: 56,732 OS: win 7 32x 64x rtm	Re: Acer 1360- CD Rom not detecting if the bios does not see the drive i would suspect loose plug faulty cable before declaring the drive needed replacing __________________

04-09-2007, 02:25 PM	#9 (permalink)
jsmith Registered User Join Date: Mar 2007 Location: SF Bay Posts: 4 OS: xp professional SP-2	Re: Acer 1360- CD Rom not detecting dai......respectfully: A device functioning for months in-place....then not working: The probability of fault lieing with cabling or connectors..... 6.02*10E-23....perhaps....