MP3/External Hard drive problem

mscape · 12-04-2006, 04:34 PM

Hi All,

I have a Sandisk MP3 player and an external Iomega USB hard drive. For some reason, I cannot get both devices to work simultaneously. I have changed USB ports, but that didn't do anything. There is no conflict that I can see from the Resource Manager. A tech I spoke to at Iomega suggested it was an IRQ port conflict, but I have no idea how to change that.

Has anyone run into this problem? Anyone have any suggestions?

Mscape

Inactive · 12-05-2006, 07:07 AM

when both devices are connected goto the device manager and see are there any devices marked with a yellow triangle or an red x.

mscape · 12-05-2006, 08:27 AM

There are no trouble icons in the Device Manager, that's what's so strange about this situation.

**8210GUY** · 12-05-2006, 08:44 AM

I don't really have an answer, and you didn't say what model it was, but I found >>>This<<< article that may be of some help ?

Inactive · 12-05-2006, 08:45 AM

i would uninstall the iomega drivers and see how both devices work. do you actually need the iomega drivers installed anyway?

mscape · 12-05-2006, 09:10 AM

Thank you 8210GUY, but I tried both modes on the Sansa player and both yeild the same results.

And FREDDYHARD, unfortunately, the hard drive didn't require any drivers.

I just unplugged all USB devices and re-installed everything and even that didn't work. I've just hit a wall.

Inactive · 12-05-2006, 09:44 AM

when you have both devices plugged in together, what happens? what make is the iomega HD?

Inactive · 12-05-2006, 10:21 AM

one other thing i always set in the BIOS is where it asks if the 'OS is plug n play', i always specify 'NO'. that way the mobo configures most devices and not windows

mscape · 12-05-2006, 11:26 AM

The make? I assume you mean the model. It is the 250GB desktop hard drive, part number 31460200, model LDHD250-U.

**laboye** · 12-09-2006, 05:01 PM

My suspect is that you are running low on power on your USB ports. Go into device manager and open the properties of the USB root hub. Click the Power tab and check the status with different combinations of the peripherals.

-Eddie

12-04-2006, 04:34 PM	#1 (permalink)
mscape Registered User Join Date: Dec 2006 Posts: 4 OS: WinXP	MP3/External Hard drive problem Hi All, I have a Sandisk MP3 player and an external Iomega USB hard drive. For some reason, I cannot get both devices to work simultaneously. I have changed USB ports, but that didn't do anything. There is no conflict that I can see from the Resource Manager. A tech I spoke to at Iomega suggested it was an IRQ port conflict, but I have no idea how to change that. Has anyone run into this problem? Anyone have any suggestions? Mscape

12-05-2006, 07:07 AM	#2 (permalink)
Inactive Registered User Join Date: Apr 2005 Posts: 1,704 OS: ~	when both devices are connected goto the device manager and see are there any devices marked with a yellow triangle or an red x. __________________ "it takes two to lie, one to lie and one to listen" Homer

12-05-2006, 08:44 AM	#4 (permalink)
8210GUY TSF Enthusiast Join Date: Aug 2006 Posts: 1,558 OS: xp Pro	I don't really have an answer, and you didn't say what model it was, but I found >>>This<<< article that may be of some help ? Last edited by 8210GUY; 12-05-2006 at 08:49 AM. Reason: Update

12-05-2006, 08:45 AM	#5 (permalink)
Inactive Registered User Join Date: Apr 2005 Posts: 1,704 OS: ~	i would uninstall the iomega drivers and see how both devices work. do you actually need the iomega drivers installed anyway? __________________ "it takes two to lie, one to lie and one to listen" Homer

12-05-2006, 09:44 AM	#7 (permalink)
Inactive Registered User Join Date: Apr 2005 Posts: 1,704 OS: ~	when you have both devices plugged in together, what happens? what make is the iomega HD? __________________ "it takes two to lie, one to lie and one to listen" Homer

12-05-2006, 08:27 AM	#3 (permalink)
mscape Registered User Join Date: Dec 2006 Posts: 4 OS: WinXP	There are no trouble icons in the Device Manager, that's what's so strange about this situation.

12-05-2006, 09:10 AM	#6 (permalink)
mscape Registered User Join Date: Dec 2006 Posts: 4 OS: WinXP	Thank you 8210GUY, but I tried both modes on the Sansa player and both yeild the same results. And FREDDYHARD, unfortunately, the hard drive didn't require any drivers. I just unplugged all USB devices and re-installed everything and even that didn't work. I've just hit a wall.

12-05-2006, 10:21 AM	#8 (permalink)
Inactive Registered User Join Date: Apr 2005 Posts: 1,704 OS: ~	one other thing i always set in the BIOS is where it asks if the 'OS is plug n play', i always specify 'NO'. that way the mobo configures most devices and not windows __________________ "it takes two to lie, one to lie and one to listen" Homer

12-05-2006, 11:26 AM	#9 (permalink)
mscape Registered User Join Date: Dec 2006 Posts: 4 OS: WinXP	The make? I assume you mean the model. It is the 250GB desktop hard drive, part number 31460200, model LDHD250-U.

12-09-2006, 05:01 PM	#10 (permalink)
laboye TSF Enthusiast Join Date: Apr 2006 Location: Hollywood, FL Posts: 1,246 OS: Windows xp Pro/Vista Beta 2/Ubuntu 6.06 LTS My System	My suspect is that you are running low on power on your USB ports. Go into device manager and open the properties of the USB root hub. Click the Power tab and check the status with different combinations of the peripherals. -Eddie __________________ Repair Windows XP Guide --- Resolutions Crazy Computer that I'm saving up for::Antec P180 Case;PC Pwr&Cooling 1kW Quad SLI PSU;Asus P5N32-SLI SE Deluxe;Intel Core2 XE X6800;Corsair TWIN2XP2048 2GB PC2-6400 DDR2 RAM;2xAsus GeForce 7950 GX2;BFG PhysX Accel.;IBM DVD-RAM/Plextor DVD±RW;Seagate 750GB HD 7200RPM;WDX 150GB 10000RPM;Vigor Monsoon TEC Cooler