CD/DVD-Rom problem.. Help

DarkDice · 11-15-2006, 02:02 AM

Hi

Hope that some happy and bright individual will be able to help me with a problem I am currently having with my CD/DVD_Rom.

The problem I am having is that when I place a CD or DVD in the drive it just doesnt seem to be able to read it. I get lots of whirring noises, and a little green light flashes on the drive and if I try to do anything at all in windows whilst it is trying to do this I suffer numerous crashes or windows freezing up.

Now this is a drive on a computer that is reasonably new. (less than a year old anyway). I have run a DVD cleaner through it (didnt help), I have run through all the options presented on the troubleshooter (didnt help) I have checked the wires (still no help) and I considered kicking it once in frustration (doubt that it would help).

So any ideas at all would be helpful?

One last point. It has gotten progressivly worse. Originally it struggled with a second hand game I had purchased (I just thought it was because the disk was scratched). Since then it has been getting harder and harder to read anything up to the present time of it not reading anything. I tried last night on a brand new, never been used DVD from a magazine. It actually brought up the install menu, before stopping this time.

Any help would be appreciated.

**Done_Fishin** · 11-15-2006, 06:03 AM

I think yopu've alraedy tried most things that we could suggest apart from trying a new drive in that position.
since it's a new PC it's unlikely that it's wrongly configured, maybe cables only halfway plugged in but if you can open the box and check without voiding warranty, do it. Have a spare drive to place online and see whether it can read disks properly.

sorry just realised you say tha you tried that ..

is the bios set correctly

what about the power supply? always a possibility that it's not doing its job properly.
download Everest and the Sensorview,then give us some details about what's shown.

there are links from within the forum

**scottydont2841** · 11-15-2006, 09:57 PM

check the jumpers on the back as well.

DarkDice · 11-17-2006, 02:23 AM

HAve tried all the wires, all connected correctly. Tried to add another drive (old one from last pc) yesterday and couldnt even get windows xp to recognise it.

Actually got frustrated enough to open the cd-rom myself. Gave the lens a quick clean, put it all back together and reconnected it all up. It actually read a couple of cd/dvds then. Still seems to have a lot more problems with DVDs rather than CDs.

It is just a fairly indiscriminate thing for it to be doing, out of 7 CD/DVD's i tried in it. One worked. And after trying a load again that one worked again, the others didnt. wierd. It's not a case of scratches or anything on the discs, as it will read one disk that is scratched, whilst brand new dvds it wont read.

11-15-2006, 02:02 AM	#1 (permalink)
DarkDice Registered User Join Date: Nov 2006 Posts: 2 OS: XP	CD/DVD-Rom problem.. Help Hi Hope that some happy and bright individual will be able to help me with a problem I am currently having with my CD/DVD_Rom. The problem I am having is that when I place a CD or DVD in the drive it just doesnt seem to be able to read it. I get lots of whirring noises, and a little green light flashes on the drive and if I try to do anything at all in windows whilst it is trying to do this I suffer numerous crashes or windows freezing up. Now this is a drive on a computer that is reasonably new. (less than a year old anyway). I have run a DVD cleaner through it (didnt help), I have run through all the options presented on the troubleshooter (didnt help) I have checked the wires (still no help) and I considered kicking it once in frustration (doubt that it would help). So any ideas at all would be helpful? One last point. It has gotten progressivly worse. Originally it struggled with a second hand game I had purchased (I just thought it was because the disk was scratched). Since then it has been getting harder and harder to read anything up to the present time of it not reading anything. I tried last night on a brand new, never been used DVD from a magazine. It actually brought up the install menu, before stopping this time. Any help would be appreciated.

11-15-2006, 06:03 AM	#2 (permalink)
Done_Fishin Moderator Hardware Team Join Date: Oct 2006 Location: Brit living in Greece Posts: 7,416 OS: WinME, WinXP Pro SP3, Win7 Beta, Ubuntu 9.04 & Netbook Remix & CD2USB, Mepis 6.5, Fedora 10 My System	I think yopu've alraedy tried most things that we could suggest apart from trying a new drive in that position. since it's a new PC it's unlikely that it's wrongly configured, maybe cables only halfway plugged in but if you can open the box and check without voiding warranty, do it. Have a spare drive to place online and see whether it can read disks properly. sorry just realised you say tha you tried that .. is the bios set correctly what about the power supply? always a possibility that it's not doing its job properly. download Everest and the Sensorview,then give us some details about what's shown. there are links from within the forum __________________ . . I'm not old!! I'm age impaired .. D_F I DON'T PLAY GAMES How to mark your thread as solved HDD DIAG UTILS TSF's Photographer's Corner

11-15-2006, 09:57 PM	#3 (permalink)
scottydont2841 TSF Enthusiast Join Date: Aug 2005 Location: Bristol, England, UK. Posts: 1,224 OS: Vista Home Premium My System	check the jumpers on the back as well. __________________ Please use the search function of the website before asking questions, as we may already have answered them. Everest FREE Edition AVG FREE Edition

11-17-2006, 02:23 AM	#4 (permalink)
DarkDice Registered User Join Date: Nov 2006 Posts: 2 OS: XP	HAve tried all the wires, all connected correctly. Tried to add another drive (old one from last pc) yesterday and couldnt even get windows xp to recognise it. Actually got frustrated enough to open the cd-rom myself. Gave the lens a quick clean, put it all back together and reconnected it all up. It actually read a couple of cd/dvds then. Still seems to have a lot more problems with DVDs rather than CDs. It is just a fairly indiscriminate thing for it to be doing, out of 7 CD/DVD's i tried in it. One worked. And after trying a load again that one worked again, the others didnt. wierd. It's not a case of scratches or anything on the discs, as it will read one disk that is scratched, whilst brand new dvds it wont read.