No lightscribe devices found.

Assassin0074 · 11-12-2006, 10:06 AM

I have been having problems with my HP DVD 840i. I installed it about a week ago and i installed it and installed Nero 6 and surething in order to print the labels on my cds. The only thing is it doesnt give me the option of to burn the label. I tried SureThing and when I try to print it gives me the error message saying there are no lightscribe devices found. I have tried almost everything. Please help. Get back to me as soon as possible thanks.

**8210GUY** · 11-21-2006, 12:07 PM

Have you tried uninstalling it in the device manager and rebooting to let it reinstall ? if that doesn't help try to install the HP software for the drive again, >>>Here<<< is the page for your drive which links to drivers, manuals, firmware etc incase it helps at all.

Fajita-Eater · 12-11-2006, 11:42 PM

Thank you thank you thank you!

I tried EVERYTHING to get my lightscribe drive to be recognize for label burning, but nothing worked

. . . until I tried the simple solution you suggested. I uninstalled the drive, then let device manager scan for new hardware and re-installed it. It was that simple. I did not even have to reboot.

Would have saved me many hours of installing all sorts of driver and software updates if I had tried this first. I was about to follow HP tech service advice by re-storing my system to original condition (i.e. re-formatting, re-installing everything!).

sbussy89 · 12-02-2007, 11:00 PM

I had this same problem using the Express Labeler pre-installed on my machine, but the above process didn't work for me... any other ideas?

ohtheirony · 01-06-2008, 10:34 AM

I had all of the above problems with my LiteOn LH-20A1L. The drive installed fine, came with Nero 7 which works great, and it did everything EXCEPT its Lightscribe functions which was really the only reason I bought it.
So.
I reflashed the firmware. I uninstalled it from the Device Manager. I checked Services in Administrative Tools and made sure the Lightscribe service was running. Every time, all the programs I used to try to burn labels (including, but not limited to: SureThing 5, Lightscribe Simple Labeler, Nero 7), I kept getting the message "No Lightscribe enabled devices found."
What finally worked was this:
I uninstalled everything.
I uninstalled the drive from Device Manager.
I uninstalled Nero 7, all the Lightscribe Labelling software I downloaded from Lightscribe.com, and anything else I had installed since installing the drive. Then, I did a fresh boot to let Windows install the drive, which it did. Next, I went to www.lightscribe.com/support and downloaded their Lightscribe System Software. Once that was installed, I downloaded and ran the Lightscribe Diagnostic Utility which claimed a registry value was set incorrectly, fixed it, and rebooted.
That was it.
Everything worked since then, including my reinstall of Nero 7.
Just thought I would let everyone know, since this has caused me several days of headache and almost ruined a holiday gift I was particularly excited about.

11-12-2006, 10:06 AM	#1 (permalink)
Assassin0074 Registered User Join Date: Jan 2005 Location: Chicago Posts: 52 OS: WIN XP	No lightscribe devices found. I have been having problems with my HP DVD 840i. I installed it about a week ago and i installed it and installed Nero 6 and surething in order to print the labels on my cds. The only thing is it doesnt give me the option of to burn the label. I tried SureThing and when I try to print it gives me the error message saying there are no lightscribe devices found. I have tried almost everything. Please help. Get back to me as soon as possible thanks.

12-02-2007, 11:00 PM	#4 (permalink)
sbussy89 Registered User Join Date: Aug 2007 Posts: 76 OS: Windows Vista Home Premium	Re: No lightscribe devices found. I had this same problem using the Express Labeler pre-installed on my machine, but the above process didn't work for me... any other ideas?

01-06-2008, 10:34 AM	#5 (permalink)
ohtheirony Registered User Join Date: Jun 2005 Posts: 3 OS: xp	Re: No lightscribe devices found. I had all of the above problems with my LiteOn LH-20A1L. The drive installed fine, came with Nero 7 which works great, and it did everything EXCEPT its Lightscribe functions which was really the only reason I bought it. So. I reflashed the firmware. I uninstalled it from the Device Manager. I checked Services in Administrative Tools and made sure the Lightscribe service was running. Every time, all the programs I used to try to burn labels (including, but not limited to: SureThing 5, Lightscribe Simple Labeler, Nero 7), I kept getting the message "No Lightscribe enabled devices found." What finally worked was this: I uninstalled everything. I uninstalled the drive from Device Manager. I uninstalled Nero 7, all the Lightscribe Labelling software I downloaded from Lightscribe.com, and anything else I had installed since installing the drive. Then, I did a fresh boot to let Windows install the drive, which it did. Next, I went to www.lightscribe.com/support and downloaded their Lightscribe System Software. Once that was installed, I downloaded and ran the Lightscribe Diagnostic Utility which claimed a registry value was set incorrectly, fixed it, and rebooted. That was it. Everything worked since then, including my reinstall of Nero 7. Just thought I would let everyone know, since this has caused me several days of headache and almost ruined a holiday gift I was particularly excited about.

11-21-2006, 12:07 PM	#2 (permalink)
8210GUY TSF Enthusiast Join Date: Aug 2006 Posts: 1,558 OS: xp Pro	Have you tried uninstalling it in the device manager and rebooting to let it reinstall ? if that doesn't help try to install the HP software for the drive again, >>>Here<<< is the page for your drive which links to drivers, manuals, firmware etc incase it helps at all.

12-11-2006, 11:42 PM	#3 (permalink)
Fajita-Eater Registered User Join Date: Dec 2006 Posts: 1 OS: XP	Thank you thank you thank you! I tried EVERYTHING to get my lightscribe drive to be recognize for label burning, but nothing worked . . . until I tried the simple solution you suggested. I uninstalled the drive, then let device manager scan for new hardware and re-installed it. It was that simple. I did not even have to reboot. Would have saved me many hours of installing all sorts of driver and software updates if I had tried this first. I was about to follow HP tech service advice by re-storing my system to original condition (i.e. re-formatting, re-installing everything!).