AnyDVD Drive Troubles

bsommer109 · 08-08-2006, 12:57 AM

I Installed AnyDVD about a week ago and everything was fine but today BOTH my optical drives are not being located in explorer...they are not autoplaying either.

In device manager both have yellow exclamation marks next to them

and both state
"Windows cannot load the device driver for this hardware. The driver may be corrupted or missing. (Code 39)

Click Troubleshoot to start the troubleshooter for this device."

I have tried uninstalling AnyDVD NUMEROUS times along with uninstallnig THEN reinstalling it...still no luck. I also tried reinstalling the drive but on restart it still doesnt recongize either drive!

I even tired installing a new driver for one of the drives and it said it cannot regonzie the hardware or smoething and it closed...*** ?

This is very frusterating...as I have had other unresolved troubles with another PC and one of it's DVD drives

both drives hardware wise are fully funtional...they both are opening and closing fine.

**koala** · 08-08-2006, 11:39 AM

Go to Start > Run and type regedit to open the Registry Editor.

Remove the Upperfilters and Lowerfilters values from this registry key:
HKEY_LOCAL_MACHINE \ SYSTEM \ CurrentControlSet \ Control \ Class \ {4D36E965-E325-11CE-BFC1-08002BE10318}
Then reboot.

Important: Make a backup (export) before making any changes to the registry

08-08-2006, 12:57 AM	#1 (permalink)
bsommer109 Registered User Join Date: Jul 2006 Posts: 7 OS: Windows XP	AnyDVD Drive Troubles I Installed AnyDVD about a week ago and everything was fine but today BOTH my optical drives are not being located in explorer...they are not autoplaying either. In device manager both have yellow exclamation marks next to them and both state "Windows cannot load the device driver for this hardware. The driver may be corrupted or missing. (Code 39) Click Troubleshoot to start the troubleshooter for this device." I have tried uninstalling AnyDVD NUMEROUS times along with uninstallnig THEN reinstalling it...still no luck. I also tried reinstalling the drive but on restart it still doesnt recongize either drive! I even tired installing a new driver for one of the drives and it said it cannot regonzie the hardware or smoething and it closed...*** ? This is very frusterating...as I have had other unresolved troubles with another PC and one of it's DVD drives both drives hardware wise are fully funtional...they both are opening and closing fine.

08-08-2006, 11:39 AM	#2 (permalink)
koala Moderator Hardware Team Join Date: Mar 2005 Location: UK Posts: 12,388 OS: XP/7/Ubuntu My System	Go to Start > Run and type regedit to open the Registry Editor. Remove the Upperfilters and Lowerfilters values from this registry key: HKEY_LOCAL_MACHINE \ SYSTEM \ CurrentControlSet \ Control \ Class \ {4D36E965-E325-11CE-BFC1-08002BE10318} Then reboot. Important: Make a backup (export) before making any changes to the registry __________________ New members: Subscribe to your thread (Thread Tools) to receive an instant email notification when you get a reply. TSF Folding@Home Team 85015 - details here