will not recoginise any disc

scottibiza · 08-06-2006, 02:28 AM

hi i have an nec 3500 dvd rewriter,i am running windows xp home edition.
i had to take my computer to the shop recently to have a repair reinstallation of windows.
when i got my computer home i found the drive will not recognise any type of disc i put into it,i have tried every type of disc i.e.dvd movie,music all brands of dvd and cd, rewritable and not rewritable.but it will not acknowledge any at all.
i tried a dvd lens cleaner,but the drive won't even recognise there is anything in it so it dose'nt clean
do i need to try a cd rom lens cleaner?

Tumbleweed36 · 08-06-2006, 05:37 AM

Hi,

Did you or they load the drivers back on for that disk? If you do a repair install, there are drivers that must be loaded back on the computer and my guess is that was not completed.

scottibiza · 08-06-2006, 07:08 AM

thanks for your reply,while trying to sort this out i thought that somewhere i saw that a driver is not required for my dvd rewriter.
do all devices like dvd rewriters require a driver?
i'll try and load a driver now. thanks

dai · 08-06-2006, 11:31 AM

uninstall and reinstall your burning software
the drivers are usually part of windows

08-06-2006, 02:28 AM	#1 (permalink)
scottibiza Registered User Join Date: Aug 2006 Posts: 2 OS: windows xp home edition	will not recoginise any disc hi i have an nec 3500 dvd rewriter,i am running windows xp home edition. i had to take my computer to the shop recently to have a repair reinstallation of windows. when i got my computer home i found the drive will not recognise any type of disc i put into it,i have tried every type of disc i.e.dvd movie,music all brands of dvd and cd, rewritable and not rewritable.but it will not acknowledge any at all. i tried a dvd lens cleaner,but the drive won't even recognise there is anything in it so it dose'nt clean do i need to try a cd rom lens cleaner?

08-06-2006, 05:37 AM	#2 (permalink)
Tumbleweed36 Asst Manager Hardware Join Date: May 2005 Location: USA Posts: 19,669 OS: XP Professional	Hi, Did you or they load the drivers back on for that disk? If you do a repair install, there are drivers that must be loaded back on the computer and my guess is that was not completed. __________________ ---------- I don't receive email notifications of replies to subscribed threads. (Internet provider policy) Therefore, if I don't respond to your post within 24 hours, please send me a reminder PM and include the link to your thread.

08-06-2006, 07:08 AM	#3 (permalink)
scottibiza Registered User Join Date: Aug 2006 Posts: 2 OS: windows xp home edition	do all devices need a driver thanks for your reply,while trying to sort this out i thought that somewhere i saw that a driver is not required for my dvd rewriter. do all devices like dvd rewriters require a driver? i'll try and load a driver now. thanks

08-06-2006, 11:31 AM	#4 (permalink)
dai Manager, Hardware Forums Join Date: Jul 2004 Location: west australia Posts: 56,678 OS: win 7 32x 64x rtm	uninstall and reinstall your burning software the drivers are usually part of windows __________________