computor hang ups

jchos3 · 08-04-2006, 10:49 AM

since june when i moved to ill and changed to comcast and McAfee antivirus my computor hangs up and when it does the light on my cd writer is on. i have used regseeker tolean my registry but didnt help. can any body help?

**Joefireline** · 08-04-2006, 11:07 AM

Is comcast a anti-virus program too? If it is, this is where your problem lies. Un-install one.
If you do that, and it is still slow, you may have spyware. Read through this: http://www.techsupportforum.com/showthread.php?t=15968
Then post a HJT log here:
http://www.techsupportforum.com/security-center/virus-trojan-spyware-help/

FlyingPenguins · 08-05-2006, 12:29 AM

Quote:

Originally Posted by Joefireline

Is comcast a anti-virus program too?

Comcast is an ISP in the US.

jchos3 · 08-22-2006, 10:43 AM

Quote:

Originally Posted by jchos3

since june when i moved to ill and changed to comcast and McAfee antivirus my computor hangs up and when it does the light on my cd writer is on. i have used regseeker tolean my registry but didnt help. can any body help?

it appears that my computor hangs is connected to a problem with my CD/RW drive because whin it hangs the light is on and my cd/rw wont open up at all

**nickster_uk** · 08-22-2006, 11:34 AM

Hi there...it may not be related to the cd drive at all. It may not open as your CPU is being overworked by other processes on your PC.

As the problem has only started since you installed McAfee, it could be a resource issue. Would you be able to reply to this post with some more details on your PC such as system specs (RAM, CPU, Motherboard etc)?

jchos3 · 08-28-2006, 12:38 PM

Quote:

Originally Posted by nickster_uk

Hi there...it may not be related to the cd drive at all. It may not open as your CPU is being overworked by other processes on your PC.

As the problem has only started since you installed McAfee, it could be a resource issue. Would you be able to reply to this post with some more details on your PC such as system specs (RAM, CPU, Motherboard etc)?

with futher investagation i have found out the problem with the cd/rom is the computor thinks its been removed. thats why it wont respond in any way. also iam getting rid of mcafee i dont like it i only got because my ISP offers it free. could it be that my cd/rom has just gone bad? ive only had the computer since 01 thanks

dai · 08-28-2006, 01:27 PM

[ive only had the computer since 01 thanks]
that makes it granpa age
it should still open and close,try another power plug in it
if there is a small pin hole on the front gentley push a needle in until you feel it contact the the trip and see if it opens,is there a chance you have jammed a cd in it
see if you can see it listed in the bios
try avg free from
www.grisoft.com

08-04-2006, 10:49 AM	#1 (permalink)
jchos3 Registered User Join Date: Oct 2004 Posts: 23 OS: win XP	computor hang ups since june when i moved to ill and changed to comcast and McAfee antivirus my computor hangs up and when it does the light on my cd writer is on. i have used regseeker tolean my registry but didnt help. can any body help?

08-22-2006, 11:34 AM	#5 (permalink)
nickster_uk Moderator, Microsoft Support, Happy to support TSF! Join Date: Feb 2005 Location: United Kingdom Posts: 7,043 OS: XP Pro SP3, Windows 7 Ultimate, Ubuntu v8.04 My System	Hi there...it may not be related to the cd drive at all. It may not open as your CPU is being overworked by other processes on your PC. As the problem has only started since you installed McAfee, it could be a resource issue. Would you be able to reply to this post with some more details on your PC such as system specs (RAM, CPU, Motherboard etc)? __________________ My system: ASUS P5K-E WiFi \| Intel Core 2 Duo E6600 Conroe 2.4GHz (OC 3.60GHz) \| 4GB Corsair DDR2 XMS2-6400C4 RAM (4-4-4-12) \| PowerColor ATI Radeon HD 3850 Pro Xtreme 512MB GDDR3 GPU \| Maxtor DiamondMax 22 500GB, Maxtor DiamondMax 23 500GB & 2xMaxtor DiamondMax 21 250GB SATA HDDs \| Thermaltake CL-P0114 Heatsink + 6 LED Case Fans \| Corsair HX620W Modular PSU \| Enermax Black Knight (CS-527) Case \| Pioneer DVR-216 SATA 20x20 DVD±RW In a world without walls or fences - who needs Windows and Gates?

08-28-2006, 01:27 PM	#7 (permalink)
dai Manager, Hardware Forums Join Date: Jul 2004 Location: west australia Posts: 56,670 OS: win 7 32x 64x rtm	[ive only had the computer since 01 thanks] that makes it granpa age it should still open and close,try another power plug in it if there is a small pin hole on the front gentley push a needle in until you feel it contact the the trip and see if it opens,is there a chance you have jammed a cd in it see if you can see it listed in the bios try avg free from www.grisoft.com __________________

08-04-2006, 11:07 AM	#2 (permalink)
Joefireline Enthusiastic TSFer~Joseph Join Date: Apr 2006 Location: Portishead (Bristol) England Posts: 5,319 OS: Windows 7 64bit(Desktop) / XP Home SP2(laptop) My System	Is comcast a anti-virus program too? If it is, this is where your problem lies. Un-install one. If you do that, and it is still slow, you may have spyware. Read through this: http://www.techsupportforum.com/showthread.php?t=15968 Then post a HJT log here: http://www.techsupportforum.com/security-center/virus-trojan-spyware-help/