DVD drive won't run ANY CDs or DVDs (Driver problem?)

Robot Chicken · 07-30-2006, 01:30 PM

Hi. I've been asking on another forum, and this is what I originally posted:

Quote:

Originally Posted by Robot Chicken

So I've had this problem before: I put in a CD and it will not load. Only once before though. It just won't load and the computer will even freeze up. I don't know what the problem is, but the last time I fixed it by doing a system restore. I don't know what program or whatever caused it, but it's very annoying and very troublesome. I think it will load if I restart the computer, but you can imagine how annoying it is to want to switch games and having to restart the entire computer.

So my question is this. Has anybody else had this problem or knows how to fix it? I don't want to system restore TOO far back as I have no idea what causes it and I don't want to lose things I've made and such, but this is EXTREMELY annoying. I just wanted to boot up Warcraft III!

I am not a very technical guy, so please try to walk me through any steps if at all possible. I can't disassemble my computer (although if necessary I can purchase a new drive) so please no techno jargon. I will try my best, though.

Now, another forum member asked me to check the drivers I had. He wanted to know if there was a gearaspi.sys. And sure enough...

Quote:

Originally Posted by Robot Chicken

cdrom.sys
GEARAspiWDM.sys
imapi.sys
PxHelp20.sys
redbook.sys
storprop.dll

The Device Manager calls it a _NEC DV-5700B if that helps...

Those were the drivers that showed up when I followed his steps. He told me to get rid of GEARaspiWDM.sys, there was a lot of registry editing involved. Just uninstalling what put it there (which, in all honesty, I don't know what did) wouldn't help. So I came to this forum hoping that perhaps someone here had any more ideas/clues/anything. Again, I just want to play some Warcraft III!

PS: I do hope this is the right forum...

**Ralck** · 07-30-2006, 04:28 PM

Hello,

A couple of quick questions:
Does the drive still open/close? Also, does it show up in My Computer? If it does not show up there, does it show up in BIOS?

When did it seem to stop working? Was it when you added another device to the computer?

Finally, what is the make/model of your PSU? Also, what is the wattage and amps on the rails; the amps can be found on the label on the side of the power supply.

Also, this would probably be better handled in the Removable Media section, so I'll ask a moderator to move it for you.

Robot Chicken · 07-30-2006, 09:52 PM

Quote:

Originally Posted by Ralck

Hello,

A couple of quick questions:
Does the drive still open/close? Also, does it show up in My Computer? If it does not show up there, does it show up in BIOS?

When did it seem to stop working? Was it when you added another device to the computer?

Finally, what is the make/model of your PSU? Also, what is the wattage and amps on the rails; the amps can be found on the label on the side of the power supply.

Also, this would probably be better handled in the Removable Media section, so I'll ask a moderator to move it for you.

The drive opens/closes, and shows up on My Computer. As for when it stopped working, I honestly don't know. I know if I could remember it would probably solve the problem pretty quickly.

I hate to sound stupid, but what's a PSU? And rails and amps? What?

I just don't know...

daminox · 08-01-2006, 09:50 PM

PSU is your power supply. It's that metal box in your computer that the cable from the wall outlet directly connects to. There should be a fairly large label on it that has all the info on its rails and amps.

07-30-2006, 04:28 PM	#2 (permalink)
Ralck TSF Enthusiast Join Date: Dec 2004 Posts: 1,454 OS: 98SE/XP PRO/FC4 My System	Hello, A couple of quick questions: Does the drive still open/close? Also, does it show up in My Computer? If it does not show up there, does it show up in BIOS? When did it seem to stop working? Was it when you added another device to the computer? Finally, what is the make/model of your PSU? Also, what is the wattage and amps on the rails; the amps can be found on the label on the side of the power supply. Also, this would probably be better handled in the Removable Media section, so I'll ask a moderator to move it for you. __________________ Power Supply Info Everyone Should Read! How to Post Your System Specs

08-01-2006, 09:50 PM	#4 (permalink)
daminox Registered User Join Date: Jul 2006 Location: western Maryland, USA Posts: 46 OS: XP	PSU is your power supply. It's that metal box in your computer that the cable from the wall outlet directly connects to. There should be a fairly large label on it that has all the info on its rails and amps. __________________ Pentium 4, 3.0 GHz, 1 GB RAM ATI Radeon x800 128mb PCI-E graphics, CD-RW, DVD-ROM 330 GB internal SATA storage, 120 GB external and my favoritest gaming mouse ever- a Dell default 3-button ball mouse =D