Sony DVD DRU 700A does not recognise when disc inserted

nikew · 07-17-2006, 04:13 AM

Hi

can anyone help - my Sony DVD burner (DRU700A) has stopped recognising when discs are inserted, and will not read anything. It keeps telling me to 'insert disc'.
I run XP with SP2, and I have tried uninstalling the driver, changing the IDE cables over, removing the drive completely and re attaching, checking the devce manager (which shows it as connected and the drive appears in the folder / drive list of explorer).
My sep. CD-rom drive works find, but I need my DVD back - has any one any suggestions to help get it back working.
I hope it's just a software thing as nothing has happened to make me think there is a hardware issue.

thanks for your help

Nikew

**manic** · 07-17-2006, 10:30 AM

Will regular cds work? If so that would indicate that the dvd laser is
kaput or obstructed. If neither will work that means both lasers are
obstructed, and or kaput,,,,,

nikew · 07-21-2006, 05:28 PM

No Cannot seem to get any ordinary CD's to work either, was hoping that it would be a software issue, because I have managed to get it to burn a dvd once since it's been acting up, but it went back to non reading once I rebooted the computer

**Terrister** · 07-21-2006, 07:56 PM

You can try uninstalling your burning software. Sometimes uninstalling then reinstalling this software will fix this.

nathan_ninja · 08-02-2006, 11:04 PM

I've got the same problem. I'm fairly sure it's not a software problem, it hasn't worked with any of the softwares I've tried.

xxdanielxx · 08-06-2006, 01:03 AM

HI Q: when you do to device manager you said it shows up dose it show up with a yellow? or dose it look like it was installed fine.

daveharvey · 08-14-2006, 02:06 AM

Morning everyone, this is my first post, I have had similar problems in past but it is normally just the one DVD or CD, the problem I have is my Nero is not working with Windows Vista

TimJones · 08-20-2006, 04:12 AM

I am having the same problem. Nothing happens when I put a CD in my Sony burner. The green light does not even glow. I have tried everything and my burner is only 2 months old.

Tim

07-17-2006, 04:13 AM	#1 (permalink)
nikew Registered User Join Date: Jul 2006 Posts: 2 OS: xp	Sony DVD DRU 700A does not recognise when disc inserted Hi can anyone help - my Sony DVD burner (DRU700A) has stopped recognising when discs are inserted, and will not read anything. It keeps telling me to 'insert disc'. I run XP with SP2, and I have tried uninstalling the driver, changing the IDE cables over, removing the drive completely and re attaching, checking the devce manager (which shows it as connected and the drive appears in the folder / drive list of explorer). My sep. CD-rom drive works find, but I need my DVD back - has any one any suggestions to help get it back working. I hope it's just a software thing as nothing has happened to make me think there is a hardware issue. thanks for your help Nikew

07-17-2006, 10:30 AM	#2 (permalink)
manic Mod Hardware Team Join Date: Aug 2005 Location: Florida Posts: 5,246 OS: xp	Will regular cds work? If so that would indicate that the dvd laser is kaput or obstructed. If neither will work that means both lasers are obstructed, and or kaput,,,,, __________________

07-21-2006, 07:56 PM	#4 (permalink)
Terrister Moderator Hardware Forum Join Date: Apr 2005 Location: West Georgia, USA Posts: 7,098 OS: Xp	You can try uninstalling your burning software. Sometimes uninstalling then reinstalling this software will fix this. __________________

08-14-2006, 02:06 AM	#7 (permalink)
daveharvey Registered User Join Date: Aug 2006 Posts: 3 OS: XP / Vista	Sony DVD DRU 700A does not recognise when disc inserted Morning everyone, this is my first post, I have had similar problems in past but it is normally just the one DVD or CD, the problem I have is my Nero is not working with Windows Vista

07-21-2006, 05:28 PM	#3 (permalink)
nikew Registered User Join Date: Jul 2006 Posts: 2 OS: xp	No Cannot seem to get any ordinary CD's to work either, was hoping that it would be a software issue, because I have managed to get it to burn a dvd once since it's been acting up, but it went back to non reading once I rebooted the computer

08-02-2006, 11:04 PM	#5 (permalink)
nathan_ninja Registered User Join Date: Jul 2006 Posts: 6 OS: XP	I've got the same problem. I'm fairly sure it's not a software problem, it hasn't worked with any of the softwares I've tried.

08-06-2006, 01:03 AM	#6 (permalink)
xxdanielxx Registered User Join Date: Aug 2006 Posts: 117 OS: xp	HI Q: when you do to device manager you said it shows up dose it show up with a yellow? or dose it look like it was installed fine.

08-20-2006, 04:12 AM	#8 (permalink)
TimJones Registered User Join Date: Aug 2006 Posts: 1 OS: home xp	I am having the same problem. Nothing happens when I put a CD in my Sony burner. The green light does not even glow. I have tried everything and my burner is only 2 months old. Tim