Black Screen after XP load-up

TimmyB · 11-07-2009, 10:09 PM

Well my moms computer is acting funny, i'm not sure what caused this to occur but what its doing is, it boots up normally and goes through the windows XP screen with the bar going across, but then immediately after that the monitor just goes into a sleep state (green light turns orange) and nothing else happens, the computer stays on but nothing ever happens, I got it to boot in safe mode and did a command scan with avg and it removed 1 trojan it said but still it won't work. Any ideas as to what to do? quick help would be great because if i have no solution in about 20 hours i'm going to format it and my mom will lose valuable information.

dai · 11-07-2009, 11:25 PM

what are you running
video card
cpu
m/board
ram
power supply
brand
wattage

check the listings in the bios for voltages and temperatures and post them

can you access safe mode

TimmyB · 11-07-2009, 11:53 PM

Im just gonna guess on all that stuff as i currently do not have access to the computer,
128mb nvidia card?
pentium 3 1.1ghz proc
no clue on mobo
512MB ram
no clue on power supply
old school compaq
no clue on wattage

i do have access to safe mode.

dai · 11-08-2009, 12:23 AM

you need to post the specs

first thoughts would be the psu has a degraded 12v+ line and no longer supplies enough power

tap f8 when booting and try

last known good configuration

TimmyB · 11-08-2009, 12:38 AM

I've tried that already

dai · 11-08-2009, 08:39 PM

you need to post the specs

take the side off the computer and look at the psu label for the details

the m/b name should be silkscreened on the m/b

see what this gives you if you can install it from safe mode

http://www.cpuid.com/pcwizard.php

11-07-2009, 10:09 PM	#1 (permalink)
TimmyB Registered User Join Date: Mar 2006 Posts: 41 OS: XP	Black Screen after XP load-up Well my moms computer is acting funny, i'm not sure what caused this to occur but what its doing is, it boots up normally and goes through the windows XP screen with the bar going across, but then immediately after that the monitor just goes into a sleep state (green light turns orange) and nothing else happens, the computer stays on but nothing ever happens, I got it to boot in safe mode and did a command scan with avg and it removed 1 trojan it said but still it won't work. Any ideas as to what to do? quick help would be great because if i have no solution in about 20 hours i'm going to format it and my mom will lose valuable information.

11-07-2009, 11:25 PM	#2 (permalink)
dai Manager, Hardware Forums Join Date: Jul 2004 Location: west australia Posts: 56,746 OS: win 7 32x 64x rtm	Re: Black Screen after XP load-up what are you running video card cpu m/board ram power supply brand wattage check the listings in the bios for voltages and temperatures and post them can you access safe mode __________________

11-07-2009, 11:53 PM	#3 (permalink)
TimmyB Registered User Join Date: Mar 2006 Posts: 41 OS: XP	Re: Black Screen after XP load-up Im just gonna guess on all that stuff as i currently do not have access to the computer, 128mb nvidia card? pentium 3 1.1ghz proc no clue on mobo 512MB ram no clue on power supply old school compaq no clue on wattage i do have access to safe mode.

11-08-2009, 12:23 AM	#4 (permalink)
dai Manager, Hardware Forums Join Date: Jul 2004 Location: west australia Posts: 56,746 OS: win 7 32x 64x rtm	Re: Black Screen after XP load-up you need to post the specs first thoughts would be the psu has a degraded 12v+ line and no longer supplies enough power tap f8 when booting and try last known good configuration __________________

11-08-2009, 12:38 AM	#5 (permalink)
TimmyB Registered User Join Date: Mar 2006 Posts: 41 OS: XP	Re: Black Screen after XP load-up I've tried that already

11-08-2009, 08:39 PM	#6 (permalink)
dai Manager, Hardware Forums Join Date: Jul 2004 Location: west australia Posts: 56,746 OS: win 7 32x 64x rtm	Re: Black Screen after XP load-up you need to post the specs take the side off the computer and look at the psu label for the details the m/b name should be silkscreened on the m/b see what this gives you if you can install it from safe mode http://www.cpuid.com/pcwizard.php __________________