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| RAM and Power Supply Support Support forum for memory and power supplies; Kingston, Corsair, PNY |
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LinkBack | Thread Tools |
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#1 (permalink) |
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Registered User
Join Date: Nov 2009
Posts: 23
OS: Win7
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MemTest86
Hopefully I am posting this in the correct place.
I have been having some issues with RAM and MemTest. First, when I test 2 or more modules simultaneously MemTest will run for about a second and then the computer restarts. When running the modules separately the test seems to operate fine. Even when running two good modules the computer restarts. What could be causing this? Second is it possible for a specific module to not run well in a specific slot. I have one module that tests good in all slots except one. This same slot test good with other modules. Are these issues related? I'm starting to wonder if my motherboard is at fault. Thanks for any suggestions |
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#3 (permalink) |
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Moderator, Hardware Team
Join Date: May 2008
Location: S.E. Pennsylvania
Posts: 18,621
OS: Win7
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Re: MemTest86
Neither a virus or a hard drive will cause issues on a bootable program.
If you have a single stick that tests bad in one slot but not another and the slot tests other sticks ok, it probably an issue with the slot making good contact with all the ram connection points try cleaning the ram stick with a clean pencil type eraser. Are you running the latest version of Memtest+? http://www.memtest.org/#downiso List the specs of your PC. |
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#4 (permalink) |
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Registered User
Join Date: Nov 2009
Posts: 23
OS: Win7
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Re: MemTest86
Thanks for the replies.
Is it safe to clean the contacts with an eraser? These are brand new modules can't imagine they'd be too dirty. I'm running version 3.5. I'll update and try again. Asus Rampage Extreme Intel Core 2 Quad Q9650 Nvidia Quadro FX4500 Mushkin Enhanced Blackline SDRAM DDR3 1600 (PC3 12800) |
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#5 (permalink) |
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Moderator, Hardware Team
Join Date: May 2008
Location: S.E. Pennsylvania
Posts: 18,621
OS: Win7
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Re: MemTest86
If they are new sticks return them, There have been some DDR3 recalls of Elpida chips, Corsair being the most notable but it seems there are other manufacturers involved also.
http://www.atomicmpc.com.au/Tools/Pr...px?CIID=149685 |
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#6 (permalink) |
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Registered User
Join Date: Nov 2009
Posts: 23
OS: Win7
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Re: MemTest86
This is the second time I've had issues with this type of RAM. I thought the chances of getting two bad sticks were pretty slim which is why I am starting to suspect other problems.
Also, I still don't understand why MemTest will only run one stick at a time without the system rebooting. Are you aware of any common causes of this. Thanks for the help. |
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#7 (permalink) |
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Moderator, Hardware Team
Join Date: May 2008
Location: S.E. Pennsylvania
Posts: 18,621
OS: Win7
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Re: MemTest86
Usually it indicates a bad stick or too low a voltage setting I.E. 1.8v on sticks rated for 2.2v. Yours are rated for 1.95v do you have the voltage set for auto or for 1.95?
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#8 (permalink) |
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Registered User
Join Date: Nov 2009
Posts: 23
OS: Win7
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Re: MemTest86
The voltage is set for auto. Should I change this to 1.95?
Could the rebooting be caused by other system components? I tested 2 modules separately and they each passed but when tested together the system reboots almost immediately after starting MemTest. Maybe its something other than the RAM? |
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#9 (permalink) |
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Registered User
Join Date: Nov 2009
Posts: 23
OS: Win7
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Re: MemTest86
After upgrading to MemTest4.0 I tested all 4 sticks of RAM with out the computer rebooting. I did one pass with no errors but the OS failed to start. I removed one stick that I believe is bad and the OS started. I will let MemTest run all night with all 4 sticks to see if it finds errors.
Not sure of my issue with v.3.5 but v4.0 seems to working better. |
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#11 (permalink) |
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Registered User
Join Date: Nov 2009
Posts: 23
OS: Win7
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Re: MemTest86
I've been testing the modules individually using the latest version of MemTest. I kept the voltage at auto which seems to run at 1.85V.
One module is giving some strange results. First After running it in 3 slots I found no errors. Each was run for a significant amount of time; One test running all night. Then I ran it in the last slot overnight and surprisingly Memtest came back with 91,716,480 errors and still counting on Pass 3 Test 6. Since this is the second bad module I've gotten from Mushkin I want to be sure there is not some other component causing the issues before I send it back. I find it strange that the module seems to function correctly in all other slots except this one. After I stopped the test I rebooted and before the Windows could finish starting a BSOD error pops up. Here is the Technical Info IRQL_NOT_LESS_OR_EQUAL ***STOP: 0X0000000A (0X00000008, 0X00000002, 0X00000001, 0X82AEF168) After this I rebooted went into the OS and after about 15 minutes I get another BSOD. This one just said; ***STOP: 0X0000008E, (0XC0000005, 0X82C7BFFE, 0X9720FAEC, 0X00000000) After this I did not get another BSOD but The OS became nonresponsive (could not use mouse or keyboard). This happened twice before I put the module into a different slot and now the system seems to be stable. If anyone can decipher these BSOD message I would be very grateful. My screen has been flashing on and off when starting the OS and accessing certain programs. I suspect the video card to be at fault and I am wondering if these problems are related in some way. I don't want to keep sending back ram if there is really nothing wrong with it. Thanks |
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#12 (permalink) |
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Moderator, Hardware Team
Join Date: May 2008
Location: S.E. Pennsylvania
Posts: 18,621
OS: Win7
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Re: MemTest86
It just tells you what you already know, it 's a referenced memory error.
I other sticks test good in that slot it's a ram stick issue, the farther away the slot from the cpu the more precise the tolerances are. |
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#14 (permalink) |
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Registered User
Join Date: Nov 2009
Posts: 23
OS: Win7
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Re: MemTest86
Okay last night I tested another stick of ram and MemTest came back with no errors.
While using the computer with this module installed I got a popup saying that the "Display drive has stopped working and has successfully recovered" I believe this is due to some flickering issues I'm having with my video card. I'm working with Nvidia customer service to troubleshoot it. A few hours later with same module installed I get a BSOD REFERENCE_BY_POINTER Technical information: ***STOP: 0X00000018 (0X8483B9E0, 0X86A6C7D8, 0X00000001, 0X00080000) After restarting the computer and continuing to use the computer; another BSOD Technical information: IRQL_NOT_LESS_OR_EQUAL ***STOP: 0X0000000A (0X839FFFEC, 0X00000002, 0X00000001, 0X82ADD168) What are the chances of this being caused by another bad RAM stick? If so this would be number three. Also MemTest tested the RAM with no errors. I think some of these problems are related to my video card which unfortunately is out of warranty. If anyone has any ideas please let me know. Thanks |
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#19 (permalink) |
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Registered User
Join Date: Nov 2009
Posts: 23
OS: Win7
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Re: MemTest86
I changed the voltage to 1.95 but shortly after I got another BSOD.
REFERENCE_BY_POINTER Technical information: ***STOP: 0X00000018 (0X848E0378, 0X867FFA58, 0X00000001, 0X00080000) This is similar to a previous BSOD error. |
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#20 (permalink) |
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Moderator, Hardware Team
Join Date: May 2008
Location: S.E. Pennsylvania
Posts: 18,621
OS: Win7
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Re: MemTest86
Follow the instructions found in this post and post the logs back I'll get someone to look over the dumps> http://www.techsupportforum.com/1871981-post2.html
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