Return of the Blue Screen Of Death!!

pluggster · 11-03-2009, 01:18 PM

Eyup,

I've just bought 1Gig of Ram, from www.mrmemory.co.uk, for my Packard Bell Easynote G1340, installed it and now the laptop randomly bluescreens!

It has, soldered on, 192ish meg of Ram. Running XP sp2.

Proccessor is 1.5 gig Intel Celeron.

I changed the pagefile size from a user setting (can't remember what!) to let the machine sort it, but changed it back to 128 meg min and 256 max to see if that was the cause, but still getting ramdom blue screens.

Any ideas??

Cheers,

Michael

**Tyree** · 11-03-2009, 02:38 PM

POst the Error Codes you see on the BSOD. Are you certain the RAM is compatible?

pluggster · 11-03-2009, 03:26 PM

I did a www.crucial.com scan that produced the following results (it couldn't get a complete match):

System Manufacturer: NEC
System Model: EASYNOTE PB11R00001
Motherboard Manufacturer: NEC
Motherboard Model: NR1

I google'd easynote PB11R00001 and that led me to discover that my laptop is a Packard Bell Easy Note G1340.

I looked at Crucial and also www.mrmemory.co.uk, and they both had the ram they say I need, so I ordered from mr memory .. it being the cheaper of the two.

How do I get to the BSOD??

Cheers,

Michael

p.s. Thanks for the quick response ... it's nearly midnight where I am, now and I have a 9 2 5 to do tomorrow, so off to catch some zeds. Will check back in tomorrow. Thank you.

**Tyree** · 11-03-2009, 07:26 PM

When the BSOD occurs, there will Error Codes listed. i.e. 0x00000000 or something similar.

pluggster · 11-03-2009, 10:26 PM

Trouble is the blue screen stays up for literally 1 second!! Would the event viewer show the error message?

Also, interesting thing here, I tried booting the laptop without the power lead connected up, a couple of times, and the machine kept bsoding, straight after the os selection screen. so i connected the poewr lead up and the machine booted successfully.

also, if I remove the power lead whilst the machine is booted up, it immediately bsods.

Do you think that could be a thing to do with the bsods??

Cheers,

Michael

**Tyree** · 11-04-2009, 09:55 AM

Go into Device manager and disable "Automatically restart".

1.
Right-click My Computer, and then click Properties.
2.
Click the Advanced tab.
3.
Under Startup and Recovery, click Settings to open the Startup and Recovery dialog box.
4.
Clear the Automatically restart check box, and click OK the necessary number of times.
5.
Restart your computer for the settings to take effect.

pluggster · 11-04-2009, 02:14 PM

Nice one,

I've just replicated a bsod by pulling the power lead out ... not sure if that's what we want?

Anyway, the bsod said:

near the top: PAGE_FAULT_IN_NONPAGED_AREA

then the technical information:

STOP 0x00000000 (0x96E5CBA7 0x00000001 0x8054AA8F 0x00000000)

Does that help any??

Cheers,

Michael

**Tyree** · 11-04-2009, 04:18 PM

PAGE_FAULT_IN_NONPAGED_AREA and STOP 0x00000000 all point to Memory problems.
My first suggestion would be to use a System Restore to a time before the problem started.
You could also try removing all RAM, clear the CMOS, install the original RAM stick and try to boot.

Here's a good read about the error.

pluggster · 11-04-2009, 11:05 PM

Thanks for that,

But you've omitted to inlude the link.

Will clearing the cmos clear the os?? Will I have to re-install the os?

There wasn't any original RAM in the slot I've put the new one in.

Cheers,

Michael

dai · 11-05-2009, 12:44 AM

http://msdn.microsoft.com/en-us/library/ms793437.aspx

**Phædrus2401** · 11-05-2009, 07:39 AM

Clearing the CMOS just acts as a "hard reset" for the motherboard; it sets all BIOS variables to their default values. It doesn't affect the OS at all.

pluggster · 11-06-2009, 12:44 PM

Cool,

Although I can't find where the CMOS is. I've looked under the flap on the bottom of the laptop, where the RAM went in, but there wasn't anything there.

ANd I've looked on the Internet, but couldn't find anything that would piont me in the right direction.

Any ideas??

Also, just had a BSOD IRQL_NOT_LESS_OR_EQUAL!!

Cheers,

Michael

11-03-2009, 01:18 PM	#1 (permalink)
pluggster Registered User Join Date: Apr 2006 Location: Yorkshire Posts: 31 OS: XP	Return of the Blue Screen Of Death!! Eyup, I've just bought 1Gig of Ram, from www.mrmemory.co.uk, for my Packard Bell Easynote G1340, installed it and now the laptop randomly bluescreens! It has, soldered on, 192ish meg of Ram. Running XP sp2. Proccessor is 1.5 gig Intel Celeron. I changed the pagefile size from a user setting (can't remember what!) to let the machine sort it, but changed it back to 128 meg min and 256 max to see if that was the cause, but still getting ramdom blue screens. Any ideas?? Cheers, Michael

11-03-2009, 02:38 PM	#2 (permalink)
Tyree Mentor Hardware Team Join Date: May 2009 Location: Illinois Posts: 9,156 OS: XP Pro-7RC-Mandriva My System	Re: Return of the Blue Screen Of Death!! POst the Error Codes you see on the BSOD. Are you certain the RAM is compatible? __________________ Posting your PC specs will help us to help you quicker and more efficiently.

11-03-2009, 03:26 PM	#3 (permalink)
pluggster Registered User Join Date: Apr 2006 Location: Yorkshire Posts: 31 OS: XP	Re: Return of the Blue Screen Of Death!! I did a www.crucial.com scan that produced the following results (it couldn't get a complete match): System Manufacturer: NEC System Model: EASYNOTE PB11R00001 Motherboard Manufacturer: NEC Motherboard Model: NR1 I google'd easynote PB11R00001 and that led me to discover that my laptop is a Packard Bell Easy Note G1340. I looked at Crucial and also www.mrmemory.co.uk, and they both had the ram they say I need, so I ordered from mr memory .. it being the cheaper of the two. How do I get to the BSOD?? Cheers, Michael p.s. Thanks for the quick response ... it's nearly midnight where I am, now and I have a 9 2 5 to do tomorrow, so off to catch some zeds. Will check back in tomorrow. Thank you.

11-03-2009, 07:26 PM	#4 (permalink)
Tyree Mentor Hardware Team Join Date: May 2009 Location: Illinois Posts: 9,156 OS: XP Pro-7RC-Mandriva My System	Re: Return of the Blue Screen Of Death!! When the BSOD occurs, there will Error Codes listed. i.e. 0x00000000 or something similar. __________________ Posting your PC specs will help us to help you quicker and more efficiently.

11-03-2009, 10:26 PM	#5 (permalink)
pluggster Registered User Join Date: Apr 2006 Location: Yorkshire Posts: 31 OS: XP	Re: Return of the Blue Screen Of Death!! Trouble is the blue screen stays up for literally 1 second!! Would the event viewer show the error message? Also, interesting thing here, I tried booting the laptop without the power lead connected up, a couple of times, and the machine kept bsoding, straight after the os selection screen. so i connected the poewr lead up and the machine booted successfully. also, if I remove the power lead whilst the machine is booted up, it immediately bsods. Do you think that could be a thing to do with the bsods?? Cheers, Michael

11-04-2009, 09:55 AM	#6 (permalink)
Tyree Mentor Hardware Team Join Date: May 2009 Location: Illinois Posts: 9,156 OS: XP Pro-7RC-Mandriva My System	Re: Return of the Blue Screen Of Death!! Go into Device manager and disable "Automatically restart". 1. Right-click My Computer, and then click Properties. 2. Click the Advanced tab. 3. Under Startup and Recovery, click Settings to open the Startup and Recovery dialog box. 4. Clear the Automatically restart check box, and click OK the necessary number of times. 5. Restart your computer for the settings to take effect. __________________ Posting your PC specs will help us to help you quicker and more efficiently.

11-04-2009, 02:14 PM	#7 (permalink)
pluggster Registered User Join Date: Apr 2006 Location: Yorkshire Posts: 31 OS: XP	Re: Return of the Blue Screen Of Death!! Nice one, I've just replicated a bsod by pulling the power lead out ... not sure if that's what we want? Anyway, the bsod said: near the top: PAGE_FAULT_IN_NONPAGED_AREA then the technical information: STOP 0x00000000 (0x96E5CBA7 0x00000001 0x8054AA8F 0x00000000) Does that help any?? Cheers, Michael

11-04-2009, 04:18 PM	#8 (permalink)
Tyree Mentor Hardware Team Join Date: May 2009 Location: Illinois Posts: 9,156 OS: XP Pro-7RC-Mandriva My System	Re: Return of the Blue Screen Of Death!! PAGE_FAULT_IN_NONPAGED_AREA and STOP 0x00000000 all point to Memory problems. My first suggestion would be to use a System Restore to a time before the problem started. You could also try removing all RAM, clear the CMOS, install the original RAM stick and try to boot. Here's a good read about the error. __________________ Posting your PC specs will help us to help you quicker and more efficiently.

11-04-2009, 11:05 PM	#9 (permalink)
pluggster Registered User Join Date: Apr 2006 Location: Yorkshire Posts: 31 OS: XP	Re: Return of the Blue Screen Of Death!! Thanks for that, But you've omitted to inlude the link. Will clearing the cmos clear the os?? Will I have to re-install the os? There wasn't any original RAM in the slot I've put the new one in. Cheers, Michael

11-05-2009, 12:44 AM	#10 (permalink)
dai Manager, Hardware Forums Join Date: Jul 2004 Location: west australia Posts: 59,045 OS: win 7 32x 64x rtm	Re: Return of the Blue Screen Of Death!! http://msdn.microsoft.com/en-us/library/ms793437.aspx __________________

11-05-2009, 07:39 AM	#11 (permalink)
Phædrus2401 Senior Tech, Games Team Join Date: Mar 2009 Location: New Orleans Posts: 4,594 OS: Vista Ultimate x64 SP1 My System	Re: Return of the Blue Screen Of Death!! Clearing the CMOS just acts as a "hard reset" for the motherboard; it sets all BIOS variables to their default values. It doesn't affect the OS at all. __________________

11-06-2009, 12:44 PM	#12 (permalink)
pluggster Registered User Join Date: Apr 2006 Location: Yorkshire Posts: 31 OS: XP	Re: Return of the Blue Screen Of Death!! Cool, Although I can't find where the CMOS is. I've looked under the flap on the bottom of the laptop, where the RAM went in, but there wasn't anything there. ANd I've looked on the Internet, but couldn't find anything that would piont me in the right direction. Any ideas?? Also, just had a BSOD IRQL_NOT_LESS_OR_EQUAL!! Cheers, Michael